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Conference Services Jobs (NOW HIRING)

Seaport Hotel

Conference Services Manager

Boston, MA

Overview About the Role Seaport Hotel is seeking a dynamic Conference Services Manager to serve as the key liaison between our clients and hotel operations. In this highly visible role, you'll manage ...

Seaport Hotel

Conference Services Manager

Boston, MA · On-site

$75K/yr

Overview About the Role Seaport Hotel is seeking a dynamic Conference Services Manager to serve as the key liaison between our clients and hotel operations. In this highly visible role, you'll manage ...

Trailborn

Conference Services Manager

Jackson, WY · On-site

$65K/yr

The Conference Service Manager is responsible for ensuring banquet events for in-house groups are executed at high standards of quality and efficiency and in compliance with property policies. This ...

KSL Resorts

Conference Services Manager

Atlanta, GA · On-site

$69K - $71K/yr

The Conference Services Manager will execute all convention service-related activities while building strong, trusting, long-lasting client and peer relationships. This is a hands-on leadership ...

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How much do conference services jobs pay per year?

As of Jun 5, 2026, the average yearly pay for conference services in the United States is $61,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Conference Services, and why are they important?

To thrive in Conference Services, you need strong organizational abilities, attention to detail, and experience in event planning or hospitality, often supported by a relevant degree or certification. Familiarity with event management software, audiovisual equipment, and booking systems is typically required. Outstanding communication, customer service orientation, and the ability to multitask under pressure are crucial soft skills. These competencies ensure seamless event execution, high client satisfaction, and the ability to handle unexpected challenges in a dynamic environment.

What are some common challenges faced in a Conference Services role and how can they be managed effectively?

Conference Services professionals often encounter challenges such as last-minute changes to event schedules, coordinating with multiple vendors, and meeting diverse client expectations. Effective communication and strong organizational skills are key to successfully managing these challenges. Proactively developing contingency plans and maintaining flexibility help ensure seamless event execution, while regular team meetings foster collaboration and quick problem-solving. Building strong relationships with clients and vendors also contributes to smoother operations and successful events.

What are conference services?

Conference services refer to the planning, coordination, and execution of events such as meetings, seminars, conventions, and conferences. Professionals in this field handle logistics like venue selection, audio-visual equipment, catering, accommodations, and on-site support to ensure events run smoothly. They work closely with clients to understand their needs and create a seamless experience for attendees. Conference services can be offered by hotels, convention centers, or specialized event planning companies.

What is the difference between Conference Services vs Event Coordinator?

AspectConference ServicesEvent Coordinator
CredentialsTypically requires hospitality or event management certificationsOften requires similar certifications, but more flexible
Work EnvironmentHotels, conference centers, convention venuesVaries widely; corporate, nonprofit, or private events
Employer & IndustryHotels, conference centers, event venuesCorporations, nonprofits, agencies
Primary FocusManaging conference logistics, room setups, and client needsPlanning and executing various types of events, including conferences

Conference Services professionals focus on managing the logistics and operations of conferences within venues like hotels or conference centers. Event Coordinators handle a broader range of events, including social, corporate, and community events. While both roles require strong organizational skills and certifications, Conference Services roles are more specialized in conference logistics within hospitality settings.

More about Conference Services jobs
What cities are hiring for Conference Services jobs? Cities with the most Conference Services job openings:
What are the most commonly searched types of Conference Services jobs? The most popular types of Conference Services jobs are:
What states have the most Conference Services jobs? States with the most job openings for Conference Services jobs include:
What job categories do people searching Conference Services jobs look for? The top searched job categories for Conference Services jobs are:
Conference Services jobs near you
Infographic showing various Conference Services job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $61,960 per year, or $29.8 per hour.

Conference Services Manager

Employment at Delaware Technical Community College

Dover, DE

$49K/yr

Full-time

Posted 14 days ago

Job description

Position Information
Position Title Conference Services Manager Position Number 00026257 Position Type Regular Full-Time Hiring Location George Campus-Wilmington, DE Contact Phone Number 302-573-5469 Contact Email Address w-jobs@dtcc.edu Work Location George Campus-Wilmington, DE Position Specific Details
This position will support the conference center operations at the College, engaging with external clients, partners and community-based organizers. An incumbent will execute a business plan, meet with prospective clients and manage the center overall.
Salary $49,634.00
Classification Information
Classification Title Conference Services Manager Job Code 3073 (FT), 3573 (PT) FLSA Non-Exempt Position Pay Grade B/C 13 Position Type Full-Time Summary Statement

An incumbent is responsible for overseeing all operational aspects of a campus conference center(s). An incumbent responds to inquiries, provides scheduling and contract information, and works with outside vendors and internal service units to ensure that all client requirements are met. In addition, an incumbent also promotes conference center services and builds relationships with internal and external customers.

Nature and Scope

An incumbent typically reports to an administrative and/or professional supervisor and is responsible for planning, organizing, and coordinating facility management for thousands of annual events in the campus conference center, including providing oversight of conference center services during evening and weekend hours.

Principal Accountabilities

An incumbent may perform any combination of the below listed accountabilities:

1. Oversees the daily and weekend operation of the campus conference centers, including supervision of staff, scheduling of room setups/takedowns, catering, audio/visual requests and facilities sanitation/public safety staffing as needed. Processes Facility Request and Confirmation forms.

2. Maintains an accurate inventory of furniture/equipment in each classroom and furniture available to be used in each conference area. Ensures that all tables and chairs are functional and is responsible for inventory, storage, and cleanliness of all tables, chairs, skirting, tablecloths, etc.

3. Facilitates the cleanliness of all areas within the conference centers during the evening and on weekends to include restrooms and kitchen areas.

4. Ensures budgeted revenue and volume expectations are met by focusing on the retention of current customers and the recruitment of new customers.

5. Assists in marketing Workforce Development and Community Education facilities by providing customers with tours of the facilities and promotion of services. Solicits information regarding customer needs such as: audio visual equipment, computer services, facilities sanitation services, etc.

6. Ensures that all internal and external inquiries receive appropriate attention and are responded to in a timely manner.

7. Provides quality customer service at all times and works cooperatively with Workforce Development and Community Education staff and other departmental staff members. Informs the Director of Workforce Development and Community Education regarding all issues and potential problems.

8. Oversees the delivery and execution of catering services, including ensuring that Public Health requirements are met. Ensures that all leftover food/beverage items are removed in a timely manner. Monitors caterer performance and takes corrective action if necessary.

9. Trains, evaluates, and supervises part-time conference center staff as assigned.

10. Prepares a variety of financial and other reports, on-site contracts, and invoices related to conference center services. Tracks Accounts Receivable for facility usage. Monitors payments, logs deposits, and arranges for special payment schedules when needed.

11. Serves on committees as assigned by supervisor.

12. Schedules campus sports facilities as assigned.

13. Performs other related duties as required.

Knowledge Skills and Abilities

Knowledge of computers and computer software.
Knowledge of supervision.
Knowledge of multimedia equipment.
Knowledge of College facility policies and procedures.
Excellent organizational, interpersonal, and communication skills.
Skills in providing customer service.
Ability to effectively communicate, both orally and in writing.
Ability to handle multiple priorities and to organize and follow-up on activities.
Ability to research, compile, and analyze data.

Minimum Qualifications

Bachelor's degree in a relevant field and two (2) years of relevant experience; or other equivalent combination of education and experience.

Rev. 07/01/15

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