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Conference Service Manager Jobs (NOW HIRING)

Hilton Albany

Conference Service Manager

Albany, NY · On-site

$70K - $72K/yr

CONFERENCE SERVICES MANAGER SUMMARY Reporting to the Director of Sales & Marketing, this position is responsible for managing conferences and group events contracted through the sales department. The ...

HILTON ALBANY

Conference Service Manager

Albany, NY

$70K - $72K/yr

CONFERENCE SERVICES MANAGER SUMMARY Reporting to the Director of Sales & Marketing, this position is responsible for managing conferences and group events contracted through the sales department. The ...

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Hilton Albany

Conference Service Manager

Albany, NY · On-site

$70K - $72K/yr

CONFERENCE SERVICES MANAGER SUMMARY Reporting to the Director of Sales & Marketing, this position is responsible for managing conferences and group events contracted through the sales department. The ...

Hilton Albany

Conference Service Manager

Albany, NY · On-site

$70K - $72K/yr

CONFERENCE SERVICES MANAGER SUMMARY Reporting to the Director of Sales & Marketing, this position is responsible for managing conferences and group events contracted through the sales department. The ...

Schulte

Conference Service Manager

Fayetteville, AR · On-site

Schulte Hospitality Group is seeking a dynamic, service-oriented Conference Services Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to ...

Benchmark

Conference Service Manager

Riverside, CA

Position Summary The Conference Services Manager serves as the primary liaison between clients and hotel departments following the sale of meetings, conferences, conventions, social events, and group ...

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How much do conference service manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for conference service manager in the United States is $61,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What is the highest paying job in the event industry?

In the event industry, senior roles such as Event Director or Executive Producer tend to have the highest salaries, often exceeding six figures. These positions require extensive experience, strong leadership skills, and the ability to manage large-scale events and budgets.

What does a conference service manager do?

A conference service manager oversees the planning and coordination of events, ensuring all logistics such as venue setup, catering, and technical support are handled efficiently. They work closely with clients, vendors, and staff to ensure successful execution of conferences and meetings, often requiring strong organizational and communication skills. The role may involve managing budgets, schedules, and vendor relationships to deliver a seamless event experience.

What is the role of a service manager?

A Conference Service Manager oversees the planning, coordination, and execution of events and conferences, ensuring client needs are met efficiently. They manage staff, coordinate with vendors, and handle logistics to deliver successful events, often using event management software and maintaining strong communication skills.

What is the highest paying job in hospitality and tourism?

In hospitality and tourism, executive roles such as General Managers of large hotels or resort directors tend to be the highest paying positions, often earning six-figure salaries. Other high-paying roles include hotel owners, luxury hotel managers, and corporate executives who oversee multiple properties or brands, typically requiring extensive experience and leadership skills.
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What cities are hiring for Conference Service Manager jobs? Cities with the most Conference Service Manager job openings:
What are the most commonly searched types of Conference Service jobs? The most popular types of Conference Service jobs are:
What states have the most Conference Service Manager jobs? States with the most job openings for Conference Service Manager jobs include:
What job categories do people searching Conference Service Manager jobs look for? The top searched job categories for Conference Service Manager jobs are:
Conference Service Manager jobs near you
Infographic showing various Conference Service Manager job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $61,960 per year, or $29.8 per hour.

Conference Service Manager

Hilton Albany

Albany, NY • On-site

$70K - $72K/yr

Other

Posted 8 days ago

Job description

CONFERENCE SERVICES MANAGER

SUMMARY

Reporting to the Director of Sales & Marketing, this position is responsible for managing conferences and group events contracted through the sales department. The Conference Services Manager details and manages the overall conference functions, ensuring client satisfaction by successfully meeting conference goals.

RESPONSIBILITIES:

  • Completes BEOs for all group banquet functions & meeting rooms.
  • Up-sells whenever possible through suggestive selling to the group leader.
  • Provides banquet menu information and package information to the guest.
  • Assist the banquet staff as required to meet our guests' needs.
  • Attends all special familiarization tours and special outings as requested by the Director of Sales.
  • Responsible for Food and Beverage forecast of events booked. Maintaining forecast accuracy as the event materializes
  • Proactively identifies operational challenges with the group and works with the hotel staff and customers to solve these challenges and/or develop alternative solutions.
  • Required to participate in the Sales office coverage as assigned.
  • Performs all other assigned duties to assist in efficient departmental operation.

EDUCATION AND EXPERIENCE:

  • 3-4 years previous experience in hotel/conference/hospitality industry
  • Previous experience in conferences and events is required
  • Knowledge of Windows, Word/Excel
  • Experience with OnQ and Delphi preferred
  • Associate's degree preferred
  • Excellent communication, presentation and listening skills
  • Computer skills including Microsoft Office, and database applications required
  • Ability to clearly communicate with proper grammar in English with guests/visitors and hotel
  • Ability to compute basic mathematical calculations
  • Previous training in guest relations preferred

PHYSICAL JOB REQUIREMENTS:

  • Carrying, lifting, pushing and/or pulling items
  • Frequently standing up and moving around the facility

Hilton Albany is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

In accordance with New York State’s Pay Transparency Law (New York State Labor Law Section 194-b) which requires private employers with four (4) or more employees to include a range of pay for all advertised jobs, promotion, or transfer opportunities.  

This position pays $70,000 to $72,000 annually based on experience.

To apply, please use the following URL:

https://careers.hireology.com/hiltonalbany/728112/description

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