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Director Of Conference Services Jobs (NOW HIRING)

Compass Group

DIR, CONFERENCE SERVICES

Manhattan, NY

$85K - $95K/yr

Job Summary The Director of Conference Services will oversee Catering and Guest Services for a premier conference center supporting a prestigious client in NYC. This role leads a team of catering ...

Boyne Resorts

Conference Manager

Big Sky, MT · On-site

The position will also assist the Director in assigning groups, updating Amadeus platform, and ... Detailed execution of all banquet event orders generated by the Convention Services Department.

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$33K

$72.4K

$139.5K

How much do director of conference services jobs pay per year?

As of Jul 13, 2026, the average yearly pay for director of conference services in the United States is $72,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What does a Director of Conference Services do?

A Director of Conference Services is responsible for overseeing the planning and execution of conferences, meetings, and events at a hotel, convention center, or similar venue. They coordinate with clients to understand their needs, manage event logistics, supervise staff, and ensure that all aspects of the event run smoothly. This role often involves budgeting, scheduling, negotiating contracts with vendors, and maintaining high standards of customer service. The Director of Conference Services acts as the main point of contact between clients and the venue, ensuring that events meet or exceed expectations.

What are the key skills and qualifications needed to thrive as a Director Of Conference Services, and why are they important?

To thrive as a Director Of Conference Services, you need extensive experience in event management, hospitality operations, and a relevant degree in hospitality or business administration. Familiarity with event management software, property management systems, and budgeting tools is typically required. Exceptional leadership, negotiation, and customer service skills help in managing teams and exceeding client expectations. These competencies are crucial for ensuring seamless event execution, maximizing client satisfaction, and achieving business goals.

How does a Director of Conference Services typically collaborate with other departments to ensure successful events?

A Director of Conference Services works closely with sales, catering, operations, and audiovisual teams to coordinate all aspects of an event. This role often acts as the central point of communication, ensuring that client expectations are clearly understood and met by every department. Regular meetings, detailed event briefings, and ongoing updates help prevent miscommunications and ensure seamless execution. Effective collaboration is essential for resolving last-minute changes and delivering a positive client experience.

What is the difference between Director Of Conference Services vs Conference Coordinator?

AspectDirector Of Conference ServicesConference Coordinator
ResponsibilitiesOversees entire conference planning, manages staff, and ensures client satisfactionAssists with event setup, handles logistics, and supports the planning team
CredentialsBachelor's degree in hospitality, event management, or related field; experience in event planningHigh school diploma or equivalent; some experience in event support or coordination
Work EnvironmentHotel, conference center, or corporate event venue; leadership roleEvent venues, hotels, or conference centers; support role

The main difference is that the Director Of Conference Services holds a leadership position responsible for overall conference management, while the Conference Coordinator provides support and handles specific logistical tasks. The director oversees staff and client relations, whereas the coordinator focuses on execution details.

What cities are hiring for Director Of Conference Services jobs? Cities with the most Director Of Conference Services job openings:
What states have the most Director Of Conference Services jobs? States with the most job openings for Director Of Conference Services jobs include:
What job categories do people searching Director Of Conference Services jobs look for? The top searched job categories for Director Of Conference Services jobs are:
Director Of Conference Services jobs near you
Sales - Director of Conference Services

Sales - Director of Conference Services

Ojai Valley Inn & Spa

Ojai, CA • On-site

$120K/yr

Full-time

Re-posted 3 days ago

Job description

Director of Conference Services is responsible for the collaboration and leadership of the conference services management and support team. In addition to oversight of the team, the position will coordinate services for groups and organizations holding meetings and events at the resort.
STANDARD SPECIFICATIONS:
Must have previous conference services experience in a leadership role at a 4 or 5 star resort. Must possess a high level of quality orientation to ensure tasks and projects are conducted, maintained completed and presented with 5 star standards. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.
QUALIFICATIONS:
Essential:
  • Delphi knowledge and experience in addition to basic relevant technology applications.
  • Professional communication skills, both verbal and written. Good grammar usage. Able to compose correspondence including letters, emails, memos and reports.
  • Able to work under pressure and meet deadlines.
  • Able to work and contribute to a team environment.
  • Must have a minimum of two years' experience in conference management in a hotel of comparable quality and size.
  • Must be knowledgeable of operations in all other areas of the hotel, but particularly in the kitchen and front office.
  • Detail oriented. Organized and efficient. Safety-minded.
  • High quality standards for production and service.
  • Diplomatic and calm.
  • Strong written and verbal communications skills.
  • Courteous, friendly, and professional manner.
  • Good team player. Customer service focus.
  • Able to work productively with little supervision.
  • Trustworthy and reliable.

ESSENTIAL JOB FUNCTIONS:
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
  • Sell and reserve conference rooms and coordinate services for groups and organizations holding meetings, conventions and other events on hotel grounds.
  • Act as onsite contact for all assigned groups, as well as working with the customer to produce BEO's and Convention Resumes.
  • Ensures that all special arrangements-Food and Beverage, Audio Visual, and other requests are properly documented on BEO's and signed by authorized representative.
  • Attend pre-conference meetings when necessary with clients and pertinent departments to confirm all relevant details are communicated.
  • Understand and respond to all guest needs and requests in a timely and professional manner.
  • Act as a liaison between hotel and groups, ensuring meeting space is appropriately set up, and handling any special client requests and activities on or off-site.
  • Create group resumes sheets which detail group purpose, room/suite block/pickup, rates and special negotiations, VIP's, meeting and recreation agenda, AV, accounting, and all special instructions to operational departments of hotel.
  • Plan assigned group food and beverage events, including assistance with menu selection, decorations, entertainment, and audio visual.
  • Address unexpected problems as they arise to make sure that the events go as planned.
  • Create Banquet Event Orders that include information for each groups' meeting and food and beverage functions.
  • Communicate last minute changes in group functions to hotel staff and ensure satisfactory follow-up.
  • Plan and direct pre-convention meetings, as requested by client.
  • Lead weekly departmental meetings, and support the management team in their roles.
  • Oversee an administrative support team.

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