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Director Of Conference Services Jobs in Reston, VA

Addison Group

Manager of AV Technology

Washington, DC · On-site

Coordinate with internal stakeholders to ensure successful execution of meetings, events, and conference services. * Monitor system performance, troubleshoot issues, and ensure timely resolution of ...

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Director Of Conference Services information

See Reston, VA salary details

$34.9K

$76.6K

$147.4K

How much do director of conference services jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director of conference services in Reston, VA is $76,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $84,500.00 per year, depending on experience, location, and employer.

What does a director of conference services do?

A Director of Conference Services is responsible for overseeing the planning and execution of conferences, meetings, and events at a hotel, convention center, or similar venue. They coordinate with clients to understand their needs, manage event logistics, supervise staff, and ensure that all aspects of the event run smoothly. This role often involves budgeting, scheduling, negotiating contracts with vendors, and maintaining high standards of customer service. The Director of Conference Services acts as the main point of contact between clients and the venue, ensuring that events meet or exceed expectations.

What are the key skills and qualifications needed to thrive as a director of conference services, and why are they important?

To thrive as a Director Of Conference Services, you need extensive experience in event management, hospitality operations, and a relevant degree in hospitality or business administration. Familiarity with event management software, property management systems, and budgeting tools is typically required. Exceptional leadership, negotiation, and customer service skills help in managing teams and exceeding client expectations. These competencies are crucial for ensuring seamless event execution, maximizing client satisfaction, and achieving business goals.

How does a director of conference services typically collaborate with other departments to ensure successful events?

A Director of Conference Services works closely with sales, catering, operations, and audiovisual teams to coordinate all aspects of an event. This role often acts as the central point of communication, ensuring that client expectations are clearly understood and met by every department. Regular meetings, detailed event briefings, and ongoing updates help prevent miscommunications and ensure seamless execution. Effective collaboration is essential for resolving last-minute changes and delivering a positive client experience.

What is the difference between Director Of Conference Services vs Conference Coordinator?

AspectDirector Of Conference ServicesConference Coordinator
ResponsibilitiesOversees entire conference planning, manages staff, and ensures client satisfactionAssists with event setup, handles logistics, and supports the planning team
CredentialsBachelor's degree in hospitality, event management, or related field; experience in event planningHigh school diploma or equivalent; some experience in event support or coordination
Work EnvironmentHotel, conference center, or corporate event venue; leadership roleEvent venues, hotels, or conference centers; support role

The main difference is that the Director Of Conference Services holds a leadership position responsible for overall conference management, while the Conference Coordinator provides support and handles specific logistical tasks. The director oversees staff and client relations, whereas the coordinator focuses on execution details.

What job categories do people searching Director Of Conference Services jobs in Reston, VA look for? The top searched job categories for Director Of Conference Services jobs in Reston, VA are:
What cities near Reston, VA are hiring for Director Of Conference Services jobs? Cities near Reston, VA with the most Director Of Conference Services job openings:
Director Of Conference Services jobs near you
Infographic showing various Director Of Conference Services job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $76,565 per year, or $36.8 per hour.

Manager of Conference Services

Crowell & Moring

Washington, DC • On-site

Full-time

Re-posted 21 days ago

Job description

Job Summary:
Crowell & Moring LLP is an international law firm with a strong reputation in litigation and corporate matters. The Conference Services Manager is responsible for overseeing technical and operational support for conference services, ensuring excellent service delivery and managing the Conference Technology team.
Responsibilities:
• Designs and implements support policy and procedures for the Conference Services team.
• Manages and supports the Conference Technology team with day-to-day tasks.
• Works and coordinates with Director of Administration, Receptionists, Operations, Front Desk staff and Catering Services to ensure excellent Conference Service is provided as requested by conference event coordinator or owner.
• Determines the cause of customer dissatisfaction involving conference technology. Makes immediate corrections where applicable.
• Keeps management informed of all equipment problems and their resolution. Submits regular failure/success reports and maintains log of support activity including VTC usage, conference room technology setups, and web accounts, etc.
• Develops and maintains procedures governing the operation and maintenance of all Conference Technology equipment.
• Develops baseline measurements of support activity and periodically reviews and re-measures to ascertain the effect of environment changes.
• Responsible for the overall direction, coordination, improvement and evaluation of Conference Technology.
• Participates in the planning, policy and decision making discussions involving production, system availability, workflow and problems which may negatively impact system performance.
• Continually improves technical proficiency through research, self-training and participation in internal and external training opportunities.
• Collaborate with other offices, to ensure uniform conference technology is utilized.
Qualifications:
Required:
• Bachelor’s Degree in Computer Science or Information Systems. Equivalent training and experience may substitute for education.
• Minimum of five years of increasingly responsible, directly related experience that included a minimum of three years directly supervising others on a regular basis.
• Strong background with A/V systems, network skills and multiple video conferencing platforms (Zoom, MS Teams, WebEx, etc.)
• Understanding of basic networking technology
• Strong administrative and organizational skills.
• Strong Microsoft Office skills (for generating reports via Excel or documentation via Word).
• Advanced hands-on experience with video conferencing technologies and Unified Communication technologies such as, Microsoft Teams, Zoom, Poly VTC endpoints, Crestron control system, IP Protocols, Bridging services, and VoIP.
• Demonstrated ability to communicate persuasively, both orally and in writing, on a prepared and extemporaneous basis.
• Ability to provide quality client service to both internal and external contacts. Continually improves client service through recommendations to management and diligent, thoughtful and timely execution of support requests. Requires patience, creativity and discretion.
• Ability to appropriately delegate work to others to meet deadlines, goals and objectives, develop skills and knowledge of others, build capacity and productivity of the team.
• Ability to lead others effectively in a team or cooperative, enthusiastic and friendly environment to complete small/medium-scale projects and to reach established goals and objectives in a timely manner.
• Ability to analyze and interpret information from a variety of sources, apply critical and creative thinking to draw conclusions or develop solutions to complex problems.
• Ability to safely lift, move and carry items weighing up to 50 lbs.
Company:
Crowell & Moring is an international law firm headquartered in Washington, D.C. Founded in 1979, the company is headquartered in Washington, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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