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Convention Services Manager Jobs in Reston, VA (NOW HIRING)

Hilton Rockville

Convention Services Manager

Rockville, MD · On-site

$65 - $95/hr

Ensures all hotel events have a seamless turnover from sales to service back to sales. Establishes ... Plan, organize, and manage the in-house details for all group and convention bookings (i.e., guest ...

New

Benchmark

Sr. Convention Services Manager

Potomac, MD

Senior Convention Services Manager About The Potomac Hotel and Pyramid Global Hospitality The Potomac Hotel, Autograph Collection is a distinctive waterfront hotel located along the Potomac River in ...

New

Benchmark

Sales Manager

Potomac, MD · On-site

Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides ... Facilitate a complete and seamless turnover of definite business to Convention Services while ...

New

Events DC

Event Manager (Casual)

Washington, DC

The Event Manager (Casual) provides professional customer services in the Event & Convention Services Department of the Convention Management Division. The Event Manager manages the success of ...

Events DC

Senior Event Manager

Washington, DC · On-site

The Senior Event Manager provides professional customer services in the Event & Convention Services Department of the Convention Management Division. The Senior Event Manager manages the success of ...

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Convention Services Manager information

See Reston, VA salary details

$32.8K

$68.9K

$118.6K

How much do convention services manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for convention services manager in Reston, VA is $68,946.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a convention services manager?

A Convention Services Manager is a hospitality professional responsible for coordinating all aspects of meetings, conventions, and events within a hotel, convention center, or similar venue. They serve as the main point of contact between event organizers and the venue, ensuring that all event requirements, such as room setups, catering, audio-visual needs, and logistics, are met. Their goal is to ensure seamless execution and a positive experience for both clients and attendees. They often work closely with sales, catering, and operations teams to deliver successful events.

How does a convention services manager typically coordinate with other departments to ensure successful events?

Convention Services Managers work closely with multiple departments, including catering, audiovisual, housekeeping, and sales, to ensure every aspect of an event runs smoothly. They act as the central point of contact, relaying client needs and event details to internal teams and troubleshooting any issues that arise. This collaborative approach helps maintain seamless communication, manage logistics, and deliver a high-quality guest experience. Regular meetings and detailed event orders are crucial tools for keeping everyone aligned before and during conventions.

What are the key skills and qualifications needed to thrive as a convention services manager, and why are they important?

To thrive as a Convention Services Manager, you need a strong background in event planning, hospitality management, and client relations, often supported by a degree in hospitality or related field. Familiarity with event management software, banquet event orders (BEOs), and CRM systems is typically required. Exceptional organizational skills, attention to detail, and effective communication help you excel in coordinating logistics and exceeding client expectations. These skills ensure seamless event execution, high client satisfaction, and the ability to manage complex conventions efficiently.

What job categories do people searching Convention Services Manager jobs in Reston, VA look for?

The top searched job categories for Convention Services Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Convention Services Manager jobs?

Cities near Reston, VA with the most Convention Services Manager job openings:

Convention Services Manager jobs near you
Infographic showing various Convention Services Manager job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $68,946 per year, or $33.1 per hour.

Convention Services Manager

Driftwood Hospitality Management

Rockville, MD • On-site

$90K - $93K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Driftwood Hospitality Management rating

4.9

Company rating: 4.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Prepares all event documentation and coordinates with group sales and/or catering sales, hotel departments, and customer to ensure consistent, high-level service throughout pre-event, event, and post event phases of hotel events. Ensures all hotel events have a seamless turnover from sales to service back to sales. Establishes opportunities to maximize revenue opportunities by upselling and offering enhancements to create outstanding events. Plan, organize, and manage the in-house details for all group and convention bookings (i.e., guest rooms, menus, set-up, etc.) Participate in negotiating meetings/functions, rooms, rates, and all related requirements. Ensure maximization of room and meeting space, revenues, and profits while delivering a quality product. Report and critique all activities to the Director of Convention Services or Director of Sales. Enliven the Brand Standards within the Department and the hotel. Support all Corporate and hotel initiatives as needed.
Experience
  • 2 or more years of hotel catering and rooms experience in the hospitality industry
  • Proven track record of a consistent ability to provide quality service
  • Previous leadership experience preferred

Skills and Knowledge
  • Strong verbal and written English communication skills
  • Knowledge of the Hotel, Westmont and brand policies and procedures
  • Knowledge of the catering, food & beverage with banquet knowledge
  • Skills needed to manage the people and variables encountered in the development and implementation of major functions
  • Computer literate in MS Word, Excel, and PowerPoint
  • Computer literate with Delphi preferred or other system used in hotel
  • Strong communication skills (verbal, listening, writing)
  • Strong problem-solving skills
  • Strong customer and associate relations skills
  • Strong presentation and platform skills
  • Strong organizational skills
  • Strong "closing skills"
  • Strong 'persuasion" skills
  • Ability to use standard software applications and hotel system
  • Effective decision-making skills
  • Effective influence skills

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