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Convention Services Jobs (NOW HIRING)

coasthotels

Convention Services Manager

Seattle, WA · On-site

Convention Services Manager Coast Seattle Downtown Hotel by APA Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership ...

coasthotels

Convention Services Manager

Seattle, WA · On-site

Convention Services Manager Coast Seattle Downtown Hotel by APA Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership ...

Coast Hotels

Convention Services Manager

Seattle, WA · On-site

$77K - $80K/yr

Convention Services Manager Coast Seattle Downtown Hotel by APA Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership ...

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Convention Services information

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$31.5K

$66.3K

$114K

How much do convention services jobs pay per year?

As of Aug 21, 2026, the average yearly pay for convention services in the United States is $66,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What are convention services?

Convention services refer to the planning, coordination, and support provided to groups hosting meetings, conventions, or events at venues such as hotels or convention centers. Professionals in convention services act as liaisons between event organizers and the venue, ensuring that all logistical details—such as room setups, audiovisual needs, catering, and scheduling—are managed smoothly. Their goal is to ensure that every aspect of the event runs seamlessly, contributing to a successful and memorable experience for attendees.

What are the key skills and qualifications needed to thrive as a convention services manager, and why are they important?

To thrive as a Convention Services Manager, you need strong organizational skills, event planning experience, and often a degree in hospitality or a related field. Familiarity with event management software, property management systems, and basic budgeting tools is typically required. Exceptional communication, problem-solving, and customer service skills help build successful relationships with clients and vendors. These abilities ensure seamless event execution, client satisfaction, and the ability to adapt to dynamic event environments.

What are some common challenges faced by convention services professionals, and how can they be managed effectively?

Convention Services professionals often encounter challenges such as coordinating with multiple stakeholders, adapting to last-minute changes, and ensuring all event logistics run smoothly. Managing these challenges requires excellent communication skills, flexibility, and strong attention to detail. Building strong relationships with vendors, clients, and internal teams can help anticipate issues and find quick solutions. Proactive planning, regular team meetings, and maintaining detailed checklists are also key strategies for effective event execution.

What is the difference between Convention Services vs Event Coordinator?

AspectConvention ServicesEvent Coordinator
CredentialsTypically requires hospitality or event management certificationsOften requires event planning or hospitality certifications
Work EnvironmentHotels, convention centers, large venuesVaries widely; corporate, social, nonprofit events
Employer & IndustryHotels, resorts, convention centersEvent planning firms, corporations, nonprofits
Common Search/ComparisonYesYes

Convention Services primarily focus on managing and coordinating services for large-scale conventions and meetings within hotels or convention centers. Event Coordinators handle a broader range of events, including weddings, corporate events, and social gatherings, often working in diverse settings. While both roles require strong organizational skills and certifications in event management, Convention Services are more specialized in large-scale, venue-specific event support.

More about Convention Services jobs

What cities are hiring for Convention Services jobs?

Cities with the most Convention Services job openings:

What are the most commonly searched types of Convention Services jobs?

The most popular types of Convention Services jobs are:

What states have the most Convention Services jobs?

States with the most job openings for Convention Services jobs include:

What job categories do people searching Convention Services jobs look for?

The top searched job categories for Convention Services jobs are:

Convention Services jobs near you
Infographic showing various Convention Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,271 per year, or $31.9 per hour.

Convention Services Manager

Rosen Hotels & Resorts, Inc.

Orlando, FL • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 4 days ago

Rosen Hotels & Resorts rating

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Summary:
The Convention Services Manager oversees all group-related communications with hotel departments, ensuring seamless coordination of events. They meet with clients to understand their needs, manage room reservations and setup, and communicate event details across teams. Their goal is to ensure every function runs smoothly and meets company standards and client expectations.
Responsibilities:
  • Communicates directly with the group/customer contact. Collects all pertinent information to facilitate a successful conference.
  • Works with the sales department manager in partnership and maintains open lines of communication.
  • Uses computer programs effectively - V1, Outlook, Word, and Excel.
  • Handles pre-planning meetings with the group contacts to gather all needs of the group before arrival.
  • Responsible for coordinating and communicating the Group Resume, Program Outline, Banquet Event Orders, VIP Amenities, and Production and Exhibit load-in and load-out. In addition, if applicable, Security, Re-Key Requests.
  • Has strong knowledge of food and beverage.
  • Is familiar with hotel Banquet Menus and knowledgeable of items on the menus.
  • Manages the group room block. Communicates reductions and additions accordingly.
  • Sends reminder letters to customers regarding due dates for group rooming cut-off, and other needed information.
  • Attends weekly departmental staff meetings, weekly group pick-up meetings, weekly hotel staff meetings, daily Banquet Event Order meetings, and other meetings as requested.
  • Coordinates and facilitates the group's pre-convention meeting.
  • Keeps an open line of communication with the hotel operating departments throughout the duration of the group's conference.
  • Is available 24 hours to the meeting planner/group contact while the meeting planner/group contact is on site at the hotel.
  • Meets with the group's vendors to ensure all load-in and load-out times and procedures are coordinated effectively.
  • Understands Fire Code Regulations throughout the hotel convention space.
  • Knows rigging capacities and allowable hanging locations.
  • Is knowledgeable of banner and sign permitted placement.
  • Knows function space capacities, ceiling heights, floor weight restrictions, load-in and load-out areas and 'flow' of traffic.
  • Has extensive general knowledge of the hotel, its policies, and its services.
  • Organizes group post-convention meeting and reviews departmental success and opportunities.
  • Prepares and distributes Post-convention Report to operation Department Heads.
  • Must be honest and must be of complete integrity as they deal with vendors which may provide opportunity for gifts larger than token value, and determine any inappropriate offers and report such to his/her supervisor.
  • Comply with the company's drug-free and tobacco/nicotine-free policy.
  • All other duties as assigned.

Experience/Qualifications:
  • Minimum 2 years of related convention services experience required.
  • Prior experience in Convention Services in a resort-type facility is preferred.
  • Minimum two years of related management experience required.
  • Ability to lift to 25 lbs. frequently and 50 lbs. infrequently.
  • Must be able to legally work in the USA.

Education and Certification(s)/License(s):
  • Bachelor's degree in Hospitality Management or related field preferred.
  • Certified Meeting Planner (CMP) preferred or previous similar training.

Discover Life at Rosen:
Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts® in Orlando one of Florida's most respected hospitality companies to work for.
Benefits Our Associates Enjoy:
  • Affordable Health and Dental Insurance
  • On-site Medical Center
  • Competitive Compensation
  • Holiday Pay
  • Birthday Pay
  • Paid Vacation
  • Paid Personal Days
  • Tuition Reimbursement
  • Higher Education Scholarships
  • 401(k) Retirement Savings Plan
  • Childcare Financial Assistance
  • Hospitality and Dining Discounts
  • Family Outreach Center
  • and Many More Benefits

We are proud to be an equal opportunity employer and a drug and nicotine-free workforce.

What Rosen Hotels & Resorts employees say

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