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Convention Services Jobs (NOW HIRING)

coasthotels

Convention Services Manager

Seattle, WA

Convention Services Manager Coast Seattle Downtown Hotel by APA Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership ...

coasthotels

Convention Services Manager

Seattle, WA

Convention Services Manager Coast Seattle Downtown Hotel by APA Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership ...

Coast Hotels

Convention Services Manager

Seattle, WA · On-site

$77K - $80K/yr

Convention Services Manager Coast Seattle Downtown Hotel by APA Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership ...

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Convention Services information

See salary details

$31.5K

$66.3K

$114K

How much do convention services jobs pay per year?

As of Jul 31, 2026, the average yearly pay for convention services in the United States is $66,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is the difference between Convention Services vs Event Coordinator?

AspectConvention ServicesEvent Coordinator
CredentialsTypically requires hospitality or event management certificationsOften requires event planning or hospitality certifications
Work EnvironmentHotels, convention centers, large venuesVaries widely; corporate, social, nonprofit events
Employer & IndustryHotels, resorts, convention centersEvent planning firms, corporations, nonprofits
Common Search/ComparisonYesYes

Convention Services primarily focus on managing and coordinating services for large-scale conventions and meetings within hotels or convention centers. Event Coordinators handle a broader range of events, including weddings, corporate events, and social gatherings, often working in diverse settings. While both roles require strong organizational skills and certifications in event management, Convention Services are more specialized in large-scale, venue-specific event support.

What are some common challenges faced by Convention Services professionals, and how can they be managed effectively?

Convention Services professionals often encounter challenges such as coordinating with multiple stakeholders, adapting to last-minute changes, and ensuring all event logistics run smoothly. Managing these challenges requires excellent communication skills, flexibility, and strong attention to detail. Building strong relationships with vendors, clients, and internal teams can help anticipate issues and find quick solutions. Proactive planning, regular team meetings, and maintaining detailed checklists are also key strategies for effective event execution.

What is a convention worker?

A convention worker is a person employed to assist with the organization and operation of events such as conferences, trade shows, or conventions. Their duties may include registration, setting up event spaces, providing customer service, and ensuring the smooth flow of the event, often requiring good communication skills and the ability to work flexible hours.

What is a convention service?

A convention service involves coordinating and managing events, meetings, or conferences at a venue. Professionals in this role handle logistics, communicate with clients, and ensure the smooth execution of events, often working with event planning tools and maintaining strong organizational skills.

What are the key skills and qualifications needed to thrive as a Convention Services Manager, and why are they important?

To thrive as a Convention Services Manager, you need strong organizational skills, event planning experience, and often a degree in hospitality or a related field. Familiarity with event management software, property management systems, and basic budgeting tools is typically required. Exceptional communication, problem-solving, and customer service skills help build successful relationships with clients and vendors. These abilities ensure seamless event execution, client satisfaction, and the ability to adapt to dynamic event environments.

What are convention services?

Convention services refer to the planning, coordination, and support provided to groups hosting meetings, conventions, or events at venues such as hotels or convention centers. Professionals in convention services act as liaisons between event organizers and the venue, ensuring that all logistical details—such as room setups, audiovisual needs, catering, and scheduling—are managed smoothly. Their goal is to ensure that every aspect of the event runs seamlessly, contributing to a successful and memorable experience for attendees.

Do convention staff get paid?

Yes, convention staff typically receive payment for their work, which can include roles such as event setup, registration, and customer service. Compensation varies depending on the position, employer, and whether the role is full-time, part-time, or temporary, often involving scheduled shifts and specific skills or certifications.

What is the highest paying job in the event industry?

In the event industry, senior roles such as Event Director or Executive Producer typically have the highest salaries, often exceeding six figures. These positions require extensive experience, strong leadership skills, and the ability to manage large-scale events and budgets.
More about Convention Services jobs
What cities are hiring for Convention Services jobs? Cities with the most Convention Services job openings:
What are the most commonly searched types of Convention Services jobs? The most popular types of Convention Services jobs are:
What states have the most Convention Services jobs? States with the most job openings for Convention Services jobs include:
What job categories do people searching Convention Services jobs look for? The top searched job categories for Convention Services jobs are:
Convention Services jobs near you
Infographic showing various Convention Services job openings in the United States as of July 2026, with employment types broken down into 63% Full Time, 33% Part Time, 1% Temporary, 1% Contract, and 2% Summer. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,271 per year, or $31.9 per hour.

Convention Services Manager

Kalahari Resorts & Conventions

Round Rock, TX • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Kalahari Resorts rating

5.8

Company rating: 5.8 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

65th of 108 rated hotels

Job description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.


But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.


Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.


Convention Services Manager

Kalahari Resorts & Conventions is seeking a Convention Services Manager. In this role, you’ll service assigned groups and special events, preparing both types for successful event execution. You will also work closely with event planners by planning the details of their agenda, room setup up and menu design.

Additionally, you’ll handle bookings for one-day events, as well as prospect for certain social events. You will have the opportunity to optimize revenue goals by suggesting menu enhancements and other resort amenities that align with clients’ needs.


As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll enhance the guest and associate experience by coordinating every detail of group events to ensure they run seamlessly, creating a smooth, stress-free environment for attendees and staff. You’ll also serve as the central liaison between clients, resort departments, and vendors, to help deliver memorable events while supporting associates with clear communication and organized execution.


Key Responsibilities


  • Coordinate all aspects of group events from initial planning through on-site execution
  • Communicate event details clearly to internal teams to ensure seamless delivery
  • Manage client relationships by providing guidance, support, and timely updates
  • Oversee event logistics such as room setups, audiovisual needs, and banquet requirements
  • Resolve issues quickly to maintain a high-quality guest experience and smooth operations


What We’re Looking For


  • Previous experience in a hotel/resort with an event space of at least 20,000 sq. Ft., and heavy group volume is required.
  • 2-5 years of catering manager/conference services manager or similar event planning experience.
  • Experience detailing & managing large (1000+ people), complex, multi-day events with many moving parts.
  • Experience negotiating changes in complex programs.
  • Skilled multi-tasker.
  • Competency in Microsoft Word and Excel.
  • Sales experience to up-sell food, beverage, and meeting room services is preferred.


A Sampling of Our Benefits


Our team enjoys a comprehensive benefits package, including:

  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career


Be Part of Something Extraordinary


At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.


Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.


| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |


Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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