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Convention Services Jobs (NOW HIRING)

Crescent

Convention Services Manager

Syracuse, NY · On-site

$25/hr

We are looking for our next great team member to join us as a Convention Services Manager in our Sales department. We are committed to providing you with: * Highly competitive wages * An exceptional ...

Coast Hotels

Convention Services Manager

Seattle, WA · On-site

Convention Services Manager Coast Seattle Downtown Hotel by APA Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership ...

coasthotels

Convention Services Manager

Seattle, WA · On-site

Convention Services Manager Coast Seattle Downtown Hotel by APA Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership ...

coasthotels

Convention Services Manager

Seattle, WA

Convention Services Manager Coast Seattle Downtown Hotel by APA Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership ...

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Convention Services information

See salary details

$31.5K

$66.3K

$114K

How much do convention services jobs pay per year?

As of Jul 10, 2026, the average yearly pay for convention services in the United States is $66,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is the difference between Convention Services vs Event Coordinator?

AspectConvention ServicesEvent Coordinator
CredentialsTypically requires hospitality or event management certificationsOften requires event planning or hospitality certifications
Work EnvironmentHotels, convention centers, large venuesVaries widely; corporate, social, nonprofit events
Employer & IndustryHotels, resorts, convention centersEvent planning firms, corporations, nonprofits
Common Search/ComparisonYesYes

Convention Services primarily focus on managing and coordinating services for large-scale conventions and meetings within hotels or convention centers. Event Coordinators handle a broader range of events, including weddings, corporate events, and social gatherings, often working in diverse settings. While both roles require strong organizational skills and certifications in event management, Convention Services are more specialized in large-scale, venue-specific event support.

What are some common challenges faced by Convention Services professionals, and how can they be managed effectively?

Convention Services professionals often encounter challenges such as coordinating with multiple stakeholders, adapting to last-minute changes, and ensuring all event logistics run smoothly. Managing these challenges requires excellent communication skills, flexibility, and strong attention to detail. Building strong relationships with vendors, clients, and internal teams can help anticipate issues and find quick solutions. Proactive planning, regular team meetings, and maintaining detailed checklists are also key strategies for effective event execution.

What is a convention worker?

A convention worker is a person employed to assist with the organization and operation of events such as conferences, trade shows, or conventions. Their duties may include registration, setting up event spaces, providing customer service, and ensuring the smooth flow of the event, often requiring good communication skills and the ability to work flexible hours.

What is a convention service?

A convention service involves coordinating and managing events, meetings, or conferences at a venue. Professionals in this role handle logistics, communicate with clients, and ensure the smooth execution of events, often working with event planning tools and maintaining strong organizational skills.

What are the key skills and qualifications needed to thrive as a Convention Services Manager, and why are they important?

To thrive as a Convention Services Manager, you need strong organizational skills, event planning experience, and often a degree in hospitality or a related field. Familiarity with event management software, property management systems, and basic budgeting tools is typically required. Exceptional communication, problem-solving, and customer service skills help build successful relationships with clients and vendors. These abilities ensure seamless event execution, client satisfaction, and the ability to adapt to dynamic event environments.

What are convention services?

Convention services refer to the planning, coordination, and support provided to groups hosting meetings, conventions, or events at venues such as hotels or convention centers. Professionals in convention services act as liaisons between event organizers and the venue, ensuring that all logistical details—such as room setups, audiovisual needs, catering, and scheduling—are managed smoothly. Their goal is to ensure that every aspect of the event runs seamlessly, contributing to a successful and memorable experience for attendees.

Do convention staff get paid?

Yes, convention staff typically receive payment for their work, which can include roles such as event setup, registration, and customer service. Compensation varies depending on the position, employer, and whether the role is full-time, part-time, or temporary, often involving scheduled shifts and specific skills or certifications.

What is the highest paying job in the event industry?

In the event industry, senior roles such as Event Director or Executive Producer typically have the highest salaries, often exceeding six figures. These positions require extensive experience, strong leadership skills, and the ability to manage large-scale events and budgets.
More about Convention Services jobs
What cities are hiring for Convention Services jobs? Cities with the most Convention Services job openings:
What are the most commonly searched types of Convention Services jobs? The most popular types of Convention Services jobs are:
What states have the most Convention Services jobs? States with the most job openings for Convention Services jobs include:
What job categories do people searching Convention Services jobs look for? The top searched job categories for Convention Services jobs are:
Convention Services jobs near you
Infographic showing various Convention Services job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,271 per year, or $31.9 per hour.
Convention Services Manager

Convention Services Manager

Crescent Hotels & Resorts LLC

Syracuse, NY

$25/hr

Full-time

Posted 8 days ago

Job description

We are looking for our next great team member to join us as a Convention Services Manager in our Sales department. We are committed to providing you with:

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members
  • Additional hotel discounts with Marriott International brand hotels
  • Free Parking
  • Free Meal during your shift
  • Quarterly employee appreciation events to celebrate all your hard work!

Marriott Syracuse Downtown seeks Convention Services Manager to assist in the overall efficient operation of the Convention Services Department. Responsible for the efficient and professional coordination of any assigned convention or meeting group.

Here is what you will be doing each day as a Convention Services Manager:

  • Plan and conduct pre- and post-convention meetings with clients and respective departments.
  • Document tracking of group activity. Access and input data into a computer system to generate account history reports.
  • Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs. Assign banquet/meeting rooms set up based on needs of clients, e.g., classroom, rounds. Review banquet associates’ work to ensure accuracy. Monitor in house group activity providing assistance as needed such as organizing exhibit set up.
  • Establish rapport with and entertain meeting planners while promoting hotel facilities and services. Conduct walking site inspections throughout property.

Does this sound like you?

You possess a self-starting personality with an even disposition and can maintain a professional appearance and manner at all times. You can communicate well with guests and are willing to “pitch-in” and help co- workers with their job duties and be a team player. You have knowledge of lighting and sound equipment and usage. You are able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. You understand & believe that every Crescent associate is a guest relations ambassador, every working minute of every day.

  • Convention Service Managers must have a flexible schedule and should be able to work a 47.5-hour workweek.
  • This position is also bonus eligible.
  • Starting rate of pay $25/hour but is negotiable based on experience

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.