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$45K

$107K

$213.5K

How much do director of convention services jobs pay per year?

As of Sep 4, 2026, the average yearly pay for director of convention services in the United States is $107,010.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $119,500.00 per year, depending on experience, location, and employer.

What is a director of convention services?

A Director of Convention Services is a hospitality professional responsible for overseeing and coordinating all aspects of events, conferences, and conventions held at a hotel or convention center. They work closely with clients, sales teams, and other departments to ensure that every detail of an event is executed smoothly, from planning to completion. Their duties often include managing event staff, preparing event schedules, overseeing logistics, and resolving any issues that arise during events. The role requires strong leadership, communication, and organizational skills to deliver exceptional experiences for clients and attendees.

How does a director of convention services typically collaborate with other departments to ensure successful events?

A Director of Convention Services works closely with sales, catering, operations, and audiovisual teams to coordinate all aspects of a convention or event. They act as the main point of contact between clients and internal teams, ensuring that each department understands the specific requirements and timelines for every event. Regular interdepartmental meetings and detailed event briefs are standard practices, helping to preempt challenges and deliver seamless experiences for clients. This collaborative approach not only ensures event success but also builds strong internal partnerships and fosters professional growth.

What are the key skills and qualifications needed to thrive as a director of convention services, and why are they important?

A Director Of Convention Services requires strong event management experience, leadership abilities, and typically a bachelor's degree in hospitality or a related field. Expertise with event planning software, property management systems, and knowledge of contract negotiation are commonly needed, along with certifications like CMP (Certified Meeting Professional) being advantageous. Exceptional communication, problem-solving, and organizational skills help build client relationships and coordinate cross-functional teams. These skills ensure flawless execution of large-scale events, client satisfaction, and the financial success of the venue.

What is the difference between Director Of Convention Services vs Event Manager?

AspectDirector Of Convention ServicesEvent Manager
CredentialsExperience in hospitality, certifications like CMP or CSEP often preferredSimilar certifications may be beneficial, but less common
Work EnvironmentHotels, convention centers, large event venuesVarious settings including corporate, social, and nonprofit events
ResponsibilitiesOversees entire convention services department, manages client relationships, coordinates event logistics at a strategic levelPlans and executes individual events, manages on-site logistics, handles client needs

The main difference is that the Director Of Convention Services focuses on overseeing the entire convention services department and managing client relationships at a strategic level, while an Event Manager handles the planning and execution of specific events. Both roles require strong organizational skills and industry experience, but the Director role involves higher-level management and broader responsibilities.

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Director Of Convention Services jobs near you
Infographic showing various Director Of Convention Services job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $107,010 per year, or $51.4 per hour.

Director of Convention Services

DoubleTree by Hilton Miami Airport Convention Center

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago

Job description

The DoubleTree by Hilton Hotel Miami Airport Convention Center is conveniently situated just south of Miami International Airport off the Dolphin Expressway adjacent to the Blue Lagoon Business District. The hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access, 24,000 square feet of retail space, 20,000 Square feet of Hotel Meeting and Function Space and a Convention Center with 152,000 square feet of meeting, event and exhibit space.
The hiring range is $90,000-$110,000 and will report to the General Manager.
The DoubleTree by Hilton Miami Airport & Convention Center is seeking a highly motivated, results-driven Director of Convention Services to generate and convert hotel business associated with tradeshows, conventions, exhibitions, corporate events, and meetings at and around the Miami Airport Convention Center (MACC).
This is a proactive outside-sales and business-development position focused on identifying new opportunities, building relationships with exhibitors, show managers, associations, meeting planners, and corporate decision-makers, and converting those relationships into room nights, meeting space, banquet, catering, food and beverage, and overall hotel revenue.
Job Responsibilities/ Functions:
  • Develop and execute a comprehensive sales strategy for tradeshows and conventions utilizing MACC and the surrounding Miami market.
  • Identify upcoming tradeshows, conventions, exhibitions, association meetings, and corporate events that can generate hotel room nights and ancillary revenue.
  • Research show exhibitors and create targeted prospecting lists before each event.
  • Develop and maintain relationships with tradeshow organizers, show management companies, exhibitors, meeting planners, associations, and corporate decision-makers.
  • Conduct pre-show outreach to exhibitors and attendees to secure room blocks, individual reservations, meetings, receptions, dinners, and other hotel services.
  • Attend tradeshows and industry events as the hotel's sales representative, including booth visits, networking, client appointments, and post-show follow-up.
  • Convert tradeshow leads into definite business and maintain a strong, active sales pipeline.
  • Develop new local, regional, and national accounts connected to MACC and the Miami convention market.
  • Prospect companies exhibiting at MACC and other major Miami convention venues and establish preferred-hotel relationships with repeat exhibitors and organizations.
  • Maintain strong relationships with existing accounts while identifying opportunities for additional revenue and future business.
  • Create account-specific sales strategies based on production potential and future business opportunities.
  • Drive room-night production, occupancy, ADR, meeting-room rental, banquet revenue, and food and beverage revenue.
  • Partner with Revenue Management to maximize rate and availability during high-demand tradeshow periods.
  • Monitor booking pace and communicate opportunities, risks, and need periods to leadership.
  • Maintain a consistent schedule of outside sales calls and appointments with prospective accounts, corporate offices, exhibitors, agencies, and event planners.
  • Participate in industry networking events, association meetings, client entertainment, and sales missions.
  • Represent the hotel professionally throughout the Miami business community and build a strong referral network within the convention, meeting, and events industry.
  • Respond quickly and professionally to sales leads and inquiries, maintain accurate CRM information, document sales activity, and consistently follow up until business is converted or formally closed/lost.

How Success Will Be Measured:
  • New account production
  • Room nights generated
  • ADR and total room revenue
  • Group and corporate room blocks
  • Banquet and catering revenue
  • Meeting room revenue
  • Number of new qualified prospects
  • Outside sales calls and appointments
  • Tradeshow appointments and contacts
  • Lead conversion percentage
  • New account acquisition
  • Repeat business
  • Future and pipeline business
  • Pace against budget and forecast

Qualifications/ Skills:
  • 3+ years of hotel sales, convention, meeting, event, or related hospitality experience preferred.
  • Proven success in business development and prospecting.
  • Strong understanding of the tradeshow, convention, and meetings market.
  • Excellent communication, presentation, negotiation, and closing skills.
  • Comfortable making cold calls and developing new business.
  • Highly organized with strong follow-up skills and the ability to manage multiple opportunities.
  • Energetic, outgoing, and comfortable networking with executives, planners, exhibitors, and event professionals.
  • Ability to work independently while collaborating closely with Sales, Revenue Management, Catering, and Operations.
  • Strong knowledge of the Miami corporate and convention market preferred.
  • Experience with Hilton systems and/or hotel CRM platforms preferred.

The DoubleTree by Hilton Miami Airport Convention Center offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking.
The DoubleTree by Hilton Miami Airport Convention Center is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D

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