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Director Of Convention Services Jobs (NOW HIRING)

coasthotels

Convention Services Manager

Seattle, WA · On-site

Convention Services Manager Coast Seattle Downtown Hotel by APA Your company, your values, your ... This is an opportunity to take ownership of meetings and events from start to finish, working ...

Santacruz

Director of Sales & Marketing

Dallas, TX · On-site

$100 - $150/hr

Reporting directly to the Managing Director, this leader will manage an experienced team of sales, catering, and convention services professionals while partnering closely with Revenue Management and ...

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$107K

$213.5K

How much do director of convention services jobs pay per year?

As of Aug 28, 2026, the average yearly pay for director of convention services in the United States is $107,010.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $119,500.00 per year, depending on experience, location, and employer.

What is a director of convention services?

A Director of Convention Services is a hospitality professional responsible for overseeing and coordinating all aspects of events, conferences, and conventions held at a hotel or convention center. They work closely with clients, sales teams, and other departments to ensure that every detail of an event is executed smoothly, from planning to completion. Their duties often include managing event staff, preparing event schedules, overseeing logistics, and resolving any issues that arise during events. The role requires strong leadership, communication, and organizational skills to deliver exceptional experiences for clients and attendees.

How does a director of convention services typically collaborate with other departments to ensure successful events?

A Director of Convention Services works closely with sales, catering, operations, and audiovisual teams to coordinate all aspects of a convention or event. They act as the main point of contact between clients and internal teams, ensuring that each department understands the specific requirements and timelines for every event. Regular interdepartmental meetings and detailed event briefs are standard practices, helping to preempt challenges and deliver seamless experiences for clients. This collaborative approach not only ensures event success but also builds strong internal partnerships and fosters professional growth.

What are the key skills and qualifications needed to thrive as a director of convention services, and why are they important?

A Director Of Convention Services requires strong event management experience, leadership abilities, and typically a bachelor's degree in hospitality or a related field. Expertise with event planning software, property management systems, and knowledge of contract negotiation are commonly needed, along with certifications like CMP (Certified Meeting Professional) being advantageous. Exceptional communication, problem-solving, and organizational skills help build client relationships and coordinate cross-functional teams. These skills ensure flawless execution of large-scale events, client satisfaction, and the financial success of the venue.

What is the difference between Director Of Convention Services vs Event Manager?

AspectDirector Of Convention ServicesEvent Manager
CredentialsExperience in hospitality, certifications like CMP or CSEP often preferredSimilar certifications may be beneficial, but less common
Work EnvironmentHotels, convention centers, large event venuesVarious settings including corporate, social, and nonprofit events
ResponsibilitiesOversees entire convention services department, manages client relationships, coordinates event logistics at a strategic levelPlans and executes individual events, manages on-site logistics, handles client needs

The main difference is that the Director Of Convention Services focuses on overseeing the entire convention services department and managing client relationships at a strategic level, while an Event Manager handles the planning and execution of specific events. Both roles require strong organizational skills and industry experience, but the Director role involves higher-level management and broader responsibilities.

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Director Of Convention Services jobs near you
Infographic showing various Director Of Convention Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,010 per year, or $51.4 per hour.

Event Coordinator (NCS) - Baltimore Convention Center

Baltimore, MD • On-site

City of Baltimore
Public Administration • 201 - 500 employees

8.9

Company rating: 8.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

125th of 851 rated public administrative organizations

People enjoy working here

Good employer

Paid breaks

Learn more about City of Baltimoreexternal

$68K - $111K/yr

Full-time

Medical, Dental, Vision, Life

Re-posted 18 days ago

Job description

THIS IS A NON-CIVIL SERVICE POSITION
Salary Range:
$68,459.00-111,581.00 Annually
Hiring Salary Range:
$68,459.00 Annually
Get to Know Us
Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits
Job Summary
This position provides event management services for internal and smaller meetings contracted at the BCC and administrative assistance to the members of the Sales and Services department of the Baltimore Convention Center to include the Director of Sales and Services, the Assistant Director of Sales, the Assistant Director of Convention Services, Sales Managers and Convention Services Managers. The incumbent is responsible for assisting with the overall administration of departmental needs as well as assisting in the logistical planning for event execution and reports directly to the Assistant Director of Convention Services.
Essential Functions
Event Management
  • Provides logistical planning and event coverage to internal events, smaller one day events and multiple day events or in conjunction with (ICW) events that occur with larger conventions, as assigned.
  • Provides back-up event coverage and assistance to the CSMs on events as assigned.
  • Assists with conducting tours of the facility for groups and other interested parties.
  • Implements event related planning, scheduling, and sending client reminder notices.
  • Assist with pre-and-post walkthroughs when needed.
  • Communicates with clients on behalf of Convention Services Managers.
  • Completes and disseminates information to proper departments, both internally and externally as assigned.

Administrative Support
  • Coordinates Fire Marshall sign-off on floor plans.
  • Assists with coordinating meeting room arrangements for internal meetings.
  • Assists with the creation of amenity packages for client distribution and keeps track of related inventory.
  • Research events for the Sales Managers and Convention Services Managers as needed.
  • Assists with the development of diagrams for the Sales Managers and Convention Services Managers, as needed.
  • Creates, prepares and distributes weekly and monthly reports, as assigned.
  • Compiles event coverage schedules and times for service partners, department managers, supervisors, and technicians.
  • Creates and prepares materials and presentations for site tours and pre-con meetings.
  • Performs other administrative functions for the department as assigned.

Minimum Qualifications
Education: A bachelor's degree in business management, facility management, hospitality, or related field from an accredited college or university.
AND
Experience: One year of experience in event management, business management, facility management, hospitality, or related field.
OR
Equivalency Notes: Commensurate experience in areas such as coordinating meetings or conferences, supporting large scale events, working in venue or facility operations, or providing customer service in a hospitality environment may substitute for the formal education requirements.
Knowledge, Skills, and Abilities
  • Experience of event management in the hospitality industry.
  • Knowledge of standard business operating systems and software (Windows).
  • Knowledge of web-based applications. (Momentus and Event Draw are our current applications)
  • Ability to communicate effectively, both orally and in writing.
  • Ability to establish effective working relationships with co-workers and clients.
  • Ability to work flexible schedules and shift arrangements as determined by events.
  • Experience with Adobe Creative Suite a plus

Additional Information
Background Check
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.
Probation
All persons, including current City employees, selected for this position must complete a 6-MONTH mandatory probation.
Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.
BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER
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About City of Baltimore

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Through strategic partnerships and collaborations, DHR ensures human resources services, policies, procedures, and systems are properly aligned with the City's aim to be an employer of choice. By attracting, developing, and retaining a high performing and diverse workforce, DHR guides City Agencies to foster a healthy, safe, and productive work environment for employees, their families, and the community.

Industry

Public administration

Company size

201 - 500 Employees

Headquarters location

Baltimore, MD, US

Year founded

1968

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