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Convention Services Jobs (NOW HIRING)

Crescent

Convention Services Manager

Bethesda, MD · On-site

$55K - $65K/yr

The Convention Service Manager is a full-time, on-site role based at The Bethesdan Hotel. Responsible for the efficient and professional coordination of any assigned convention or meeting group.

Remington

Convention Services Manager

Costa Mesa, CA · On-site

$71K/yr

Ensures their property events have a seamless turnover from sales to service back to sales ... Previous experience in hotel convention sales or related industry * Performs all job duties and ...

Remington

Convention Services Manager

Princeton, NJ · On-site

Ensures their property events have a seamless turnover from sales to service back to sales ... Requirements: • Previous experience in hotel convention sales or related industry • Performs ...

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Convention Services information

See salary details

$31.5K

$66.3K

$114K

How much do convention services jobs pay per year?

As of Aug 11, 2026, the average yearly pay for convention services in the United States is $66,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is the difference between Convention Services vs Event Coordinator?

AspectConvention ServicesEvent Coordinator
CredentialsTypically requires hospitality or event management certificationsOften requires event planning or hospitality certifications
Work EnvironmentHotels, convention centers, large venuesVaries widely; corporate, social, nonprofit events
Employer & IndustryHotels, resorts, convention centersEvent planning firms, corporations, nonprofits
Common Search/ComparisonYesYes

Convention Services primarily focus on managing and coordinating services for large-scale conventions and meetings within hotels or convention centers. Event Coordinators handle a broader range of events, including weddings, corporate events, and social gatherings, often working in diverse settings. While both roles require strong organizational skills and certifications in event management, Convention Services are more specialized in large-scale, venue-specific event support.

What are some common challenges faced by convention services professionals, and how can they be managed effectively?

Convention Services professionals often encounter challenges such as coordinating with multiple stakeholders, adapting to last-minute changes, and ensuring all event logistics run smoothly. Managing these challenges requires excellent communication skills, flexibility, and strong attention to detail. Building strong relationships with vendors, clients, and internal teams can help anticipate issues and find quick solutions. Proactive planning, regular team meetings, and maintaining detailed checklists are also key strategies for effective event execution.

What are the key skills and qualifications needed to thrive as a convention services manager, and why are they important?

To thrive as a Convention Services Manager, you need strong organizational skills, event planning experience, and often a degree in hospitality or a related field. Familiarity with event management software, property management systems, and basic budgeting tools is typically required. Exceptional communication, problem-solving, and customer service skills help build successful relationships with clients and vendors. These abilities ensure seamless event execution, client satisfaction, and the ability to adapt to dynamic event environments.

What are convention services?

Convention services refer to the planning, coordination, and support provided to groups hosting meetings, conventions, or events at venues such as hotels or convention centers. Professionals in convention services act as liaisons between event organizers and the venue, ensuring that all logistical details—such as room setups, audiovisual needs, catering, and scheduling—are managed smoothly. Their goal is to ensure that every aspect of the event runs seamlessly, contributing to a successful and memorable experience for attendees.

What does a convention services manager do?

A convention services manager oversees the planning and coordination of events at conventions or conferences, ensuring client needs are met and logistics run smoothly. They communicate with clients, coordinate with vendors, and manage event details, often using event management software. Strong organizational and communication skills are essential for this role.
More about Convention Services jobs
What cities are hiring for Convention Services jobs? Cities with the most Convention Services job openings:
What are the most commonly searched types of Convention Services jobs? The most popular types of Convention Services jobs are:
What states have the most Convention Services jobs? States with the most job openings for Convention Services jobs include:
What job categories do people searching Convention Services jobs look for? The top searched job categories for Convention Services jobs are:
Convention Services jobs near you
Infographic showing various Convention Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,271 per year, or $31.9 per hour.

Convention Services Manager OEM/HM

Newport News Marriott at City Center

Newport News, VA • On-site

Full-time

Posted 27 days ago

Job description

Overview:
The Convention Services Manager will plan and manage conferences after the sales booking process in complete. Duties involve coordinating and negotiating meetings/functions, rooms, menus and all related requirements for large groups, maximizing room and meeting space, revenues and profits while ensuring a quality product.
Key Duties & Responsibilities:
  • Finalize food, beverage, and meeting room set-up requirements after group is
  • turned over to conference services or during the negotiating process as needed
  • Upgrade and upsell menus to achieve highest possible profit
  • Provide Weekly Projections of banquet sales as related to budgeted sales and seek all upsell opportunities to generate additional revenue
  • Be familiar with department's Standard Operating Procedures and adhere to these guidelines
  • Establish and maintain customer contact at all functions
  • Promote energy conservation and aggressive hospitality programs along with achieving accident prevention goals
  • Be prompt and accurate in completion of assigned projects
  • Finalize BEOs by meeting with and telephoning customers. Once Business is Booked:
  • Obtain necessary information to complete Banquet Event Orders in Delphi
  • Work closely with sales manager to manage the room block and meeting space.
  • Assist in arranging any off premise/outside activities for the client.
  • Make transportation arrangements for group as necessary or requested.
  • Complete coversheets to inform entire Hotel on upcoming groups
  • Call contact after each function to ensure satisfaction. Make appropriate notations in file.
  • Follow-up on any comments requiring explanation or adjustments
  • Convention Services Managers go over all requirements of program with client including:
  • Time of function Type of Set Audio/Visual Requirement Coffee Breaks Menu
  • Selection Number of People General Administration and Reports
  • Making sure files are administratively sound
  • Keeping file activity records updated in Delphi
  • Monthly Room Reconciliation - Making sure Reservations and Sales Group Rooms information matches
  • Monthly Diary Audit - making sure your personal journal entries are correct and that no tentative dates have passed Meetings
  • Weekly sales Meetings - to bring up any positive or negative experiences of the week
  • Staff/Forecast Meeting - to inform all Hotel departments about upcoming groups
  • BEO Meeting - to go over specifics of each group on a daily basis with appropriate departments

Education and Experience:
  • High school diploma or GED plus at least three (3) years of experience in hotel convention services, sales, or banquet management; or any equivalent combination of education and experience which provides the above knowledge, skills and abilities.
  • A bachelor's degree is preferred.
  • Must have ability to effectively and efficiently utilize a variety of computer programs, i.e., Word, Excel, MICROS, property management system.
  • Knowledge of Delphi is preferred, but not required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

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