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Convention Services Manager Jobs (NOW HIRING)

coasthotels

Convention Services Manager

Seattle, WA

Convention Services Manager Coast Seattle Downtown Hotel by APA Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership ...

coasthotels

Convention Services Manager

Seattle, WA

Convention Services Manager Coast Seattle Downtown Hotel by APA Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership ...

Coast Hotels

Convention Services Manager

Seattle, WA · On-site

$77K - $80K/yr

Convention Services Manager Coast Seattle Downtown Hotel by APA Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership ...

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How much do convention services manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for convention services manager in the United States is $66,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $75,500.00 per year, depending on experience, location, and employer.

How does a convention services manager typically coordinate with other departments to ensure successful events?

Convention Services Managers work closely with multiple departments, including catering, audiovisual, housekeeping, and sales, to ensure every aspect of an event runs smoothly. They act as the central point of contact, relaying client needs and event details to internal teams and troubleshooting any issues that arise. This collaborative approach helps maintain seamless communication, manage logistics, and deliver a high-quality guest experience. Regular meetings and detailed event orders are crucial tools for keeping everyone aligned before and during conventions.

What are the key skills and qualifications needed to thrive as a convention services manager, and why are they important?

To thrive as a Convention Services Manager, you need a strong background in event planning, hospitality management, and client relations, often supported by a degree in hospitality or related field. Familiarity with event management software, banquet event orders (BEOs), and CRM systems is typically required. Exceptional organizational skills, attention to detail, and effective communication help you excel in coordinating logistics and exceeding client expectations. These skills ensure seamless event execution, high client satisfaction, and the ability to manage complex conventions efficiently.

What is a convention services manager?

A Convention Services Manager is a hospitality professional responsible for coordinating all aspects of meetings, conventions, and events within a hotel, convention center, or similar venue. They serve as the main point of contact between event organizers and the venue, ensuring that all event requirements, such as room setups, catering, audio-visual needs, and logistics, are met. Their goal is to ensure seamless execution and a positive experience for both clients and attendees. They often work closely with sales, catering, and operations teams to deliver successful events.
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Convention Services Manager jobs near you
Infographic showing various Convention Services Manager job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,271 per year, or $31.9 per hour.

Convention Services Manager

New Castle Hotels and Resorts

Woburn, MA • On-site

$65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

Job description

Convention Services Manager
Why Join Our Team?
At our hotel, we believe our team members are the key to exceptional guest experiences. We offer a supportive, collaborative environment where employees are valued, recognized, and provided opportunities for professional growth.
Why This Role Is Exciting
As Convention Services Manager, you will play a critical role in bringing meetings, conferences, weddings, and special events to life. You'll work closely with clients and hotel leadership to create memorable experiences while driving revenue growth and guest satisfaction. This position offers the opportunity to build lasting client relationships, lead event execution, and make a visible impact on the success of the hotel.
What We're Looking For
  • Minimum 2-3 years of experience in hotel convention services, catering, event management, or a related hospitality field.
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
  • Strong understanding of hotel operations, event logistics, and banquet procedures.
  • Excellent organizational, communication, and interpersonal skills
  • Ability to manage multiple events simultaneously in a fast-paced environment.
  • Proficiency with event management systems (e.g., Delphi, CI/TY, Amadeus) and Microsoft Office Suite.
  • Strong problem-solving skills
  • Ability to work flexible hours, including early mornings, evenings, weekends, and holidays as business demands.

What Success Looks Like
In this role, you will:
  • Create exceptional event experiences that exceed client expectations.
  • Develop strong relationships with meeting planners and group contacts.
  • Partner with multiple hotel departments to ensure flawless execution.
  • Identify opportunities to enhance event revenue and guest satisfaction.
  • Serve as a trusted advisor throughout the event planning process.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Pay: $65,000 per year
Benefits & Perks
  • 401 (k) matching
  • Dental insurance
  • Employee assistance program
  • Hotel discounts
  • Health insurance
  • Health savings account
  • Flexible spending account
  • Life insurance
  • Vision insurance

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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