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Convention Services Manager Jobs (NOW HIRING)

Crescent

Convention Services Manager

Syracuse, NY · On-site

$25/hr

We are looking for our next great team member to join us as a Convention Services Manager in our Sales department. We are committed to providing you with: * Highly competitive wages * An exceptional ...

Coast Hotels

Convention Services Manager

Seattle, WA · On-site

Convention Services Manager Coast Seattle Downtown Hotel by APA Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership ...

coasthotels

Convention Services Manager

Seattle, WA · On-site

Convention Services Manager Coast Seattle Downtown Hotel by APA Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership ...

coasthotels

Convention Services Manager

Seattle, WA · On-site

Convention Services Manager Coast Seattle Downtown Hotel by APA Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership ...

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$31.5K

$66.3K

$114K

How much do convention services manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for convention services manager in the United States is $66,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $75,500.00 per year, depending on experience, location, and employer.

How does a Convention Services Manager typically coordinate with other departments to ensure successful events?

Convention Services Managers work closely with multiple departments, including catering, audiovisual, housekeeping, and sales, to ensure every aspect of an event runs smoothly. They act as the central point of contact, relaying client needs and event details to internal teams and troubleshooting any issues that arise. This collaborative approach helps maintain seamless communication, manage logistics, and deliver a high-quality guest experience. Regular meetings and detailed event orders are crucial tools for keeping everyone aligned before and during conventions.

What are the key skills and qualifications needed to thrive as a Convention Services Manager, and why are they important?

To thrive as a Convention Services Manager, you need a strong background in event planning, hospitality management, and client relations, often supported by a degree in hospitality or related field. Familiarity with event management software, banquet event orders (BEOs), and CRM systems is typically required. Exceptional organizational skills, attention to detail, and effective communication help you excel in coordinating logistics and exceeding client expectations. These skills ensure seamless event execution, high client satisfaction, and the ability to manage complex conventions efficiently.

What is a Convention Services Manager?

A Convention Services Manager is a hospitality professional responsible for coordinating all aspects of meetings, conventions, and events within a hotel, convention center, or similar venue. They serve as the main point of contact between event organizers and the venue, ensuring that all event requirements, such as room setups, catering, audio-visual needs, and logistics, are met. Their goal is to ensure seamless execution and a positive experience for both clients and attendees. They often work closely with sales, catering, and operations teams to deliver successful events.
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Convention Services Manager jobs near you
Infographic showing various Convention Services Manager job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,271 per year, or $31.9 per hour.
Convention Services Manager

Convention Services Manager

Crescent Hotels & Resorts LLC

Syracuse, NY

$25/hr

Full-time

Posted 8 days ago

Job description

We are looking for our next great team member to join us as a Convention Services Manager in our Sales department. We are committed to providing you with:

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members
  • Additional hotel discounts with Marriott International brand hotels
  • Free Parking
  • Free Meal during your shift
  • Quarterly employee appreciation events to celebrate all your hard work!

Marriott Syracuse Downtown seeks Convention Services Manager to assist in the overall efficient operation of the Convention Services Department. Responsible for the efficient and professional coordination of any assigned convention or meeting group.

Here is what you will be doing each day as a Convention Services Manager:

  • Plan and conduct pre- and post-convention meetings with clients and respective departments.
  • Document tracking of group activity. Access and input data into a computer system to generate account history reports.
  • Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs. Assign banquet/meeting rooms set up based on needs of clients, e.g., classroom, rounds. Review banquet associates’ work to ensure accuracy. Monitor in house group activity providing assistance as needed such as organizing exhibit set up.
  • Establish rapport with and entertain meeting planners while promoting hotel facilities and services. Conduct walking site inspections throughout property.

Does this sound like you?

You possess a self-starting personality with an even disposition and can maintain a professional appearance and manner at all times. You can communicate well with guests and are willing to “pitch-in” and help co- workers with their job duties and be a team player. You have knowledge of lighting and sound equipment and usage. You are able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. You understand & believe that every Crescent associate is a guest relations ambassador, every working minute of every day.

  • Convention Service Managers must have a flexible schedule and should be able to work a 47.5-hour workweek.
  • This position is also bonus eligible.
  • Starting rate of pay $25/hour but is negotiable based on experience

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.