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Convention Services Manager Jobs (NOW HIRING)

CHR OK WC, LLC

Convention Services Manager

Tulsa, OK

Must be available to work a flexible schedule to include nights, holidays and weekends. 3+ years of previous Hotel Convention Service Manager experience required. Must have the ability to communicate ...

Crescent

Convention Services Manager

Tulsa, OK · On-site

Must be available to work a flexible schedule to include nights, holidays and weekends. 3+ years of previous Hotel Convention Service Manager experience required. Must have the ability to communicate ...

Crescent

Convention Services Manager

Tulsa, OK · On-site

Must be available to work a flexible schedule to include nights, holidays and weekends. 3+ years of previous Hotel Convention Service Manager experience required. Must have the ability to communicate ...

CHR OK WC, LLC

Convention Services Manager

Tulsa, OK

Must be available to work a flexible schedule to include nights, holidays and weekends. 3+ years of previous Hotel Convention Service Manager experience required. Must have the ability to communicate ...

Benchmark

Convention Services Manager

Tacoma, WA · On-site

The Convention Services Manager is responsible for coordinating and executing conventions and large-scale events from initial planning through final delivery. This role emphasizes scheduling ...

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$31.5K

$66.3K

$114K

How much do convention services manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for convention services manager in the United States is $66,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $75,500.00 per year, depending on experience, location, and employer.

How does a Convention Services Manager typically coordinate with other departments to ensure successful events?

Convention Services Managers work closely with multiple departments, including catering, audiovisual, housekeeping, and sales, to ensure every aspect of an event runs smoothly. They act as the central point of contact, relaying client needs and event details to internal teams and troubleshooting any issues that arise. This collaborative approach helps maintain seamless communication, manage logistics, and deliver a high-quality guest experience. Regular meetings and detailed event orders are crucial tools for keeping everyone aligned before and during conventions.

What are the key skills and qualifications needed to thrive as a Convention Services Manager, and why are they important?

To thrive as a Convention Services Manager, you need a strong background in event planning, hospitality management, and client relations, often supported by a degree in hospitality or related field. Familiarity with event management software, banquet event orders (BEOs), and CRM systems is typically required. Exceptional organizational skills, attention to detail, and effective communication help you excel in coordinating logistics and exceeding client expectations. These skills ensure seamless event execution, high client satisfaction, and the ability to manage complex conventions efficiently.

What is a Convention Services Manager?

A Convention Services Manager is a hospitality professional responsible for coordinating all aspects of meetings, conventions, and events within a hotel, convention center, or similar venue. They serve as the main point of contact between event organizers and the venue, ensuring that all event requirements, such as room setups, catering, audio-visual needs, and logistics, are met. Their goal is to ensure seamless execution and a positive experience for both clients and attendees. They often work closely with sales, catering, and operations teams to deliver successful events.
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Convention Services Manager jobs near you
Infographic showing various Convention Services Manager job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,271 per year, or $31.9 per hour.
Convention Services Manager

Convention Services Manager

Kalahari Resorts & Conventions

Woodford, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Kalahari Resorts rating

5.7

Company rating: 5.7 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

66th of 105 rated hotels

Job description

Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
Convention Services Manager
Kalahari Resorts & Conventions is seeking a Convention Services Manager. In this role, you'll manage group conferences and special events, coordinating details such as room setup, audio-visual needs, and menus to ensure a 'beyond expectations' experience. You'll also handle one-day event bookings, prospect for social events, and help optimize revenue by recommending menu enhancements and resort amenities that meet client needs.
As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll play a key role in ensuring seamless and memorable experiences for groups, meeting planners, and event attendees by coordinating event details, guest needs, and operational execution across departments. You'll also enhance the associate experience by fostering collaboration, clear communication, and service excellence among teams to deliver successful conventions and events.
Key Responsibilities
  • Oversee planning and execution of conventions, meetings, and special events, ensuring seamless operations and exceptional guest experiences.
  • Collaborate with event planners and internal teams to coordinate details such as room setups, audio-visual needs, catering, and agendas.
  • Manage budgets, resources, and staffing to optimize efficiency and meet event and organizational goals.
  • Develop and enforce service standards and procedures to maintain consistency and exceed client expectations.
  • Analyze guest feedback and event performance to identify opportunities for improvement and implement enhancements.

What We're Looking For
  • Previous experience in a large (500+ room) hotel/resort with an event space of at least 75,000 sq. Ft., and heavy group volume is required.
  • 2-5 years of catering manager/conference services manager or similar event planning experience.
  • Experience detailing & managing large (1000+ people), complex, multi-day events with many moving parts.
  • Experience negotiating changes in complex programs.
  • Skilled multi-tasker.
  • Competency in Microsoft Word and Excel.
  • Previous Sales experience to up-sell food, beverage, and meeting room services is preferred.

A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career

Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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