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$31.5K

$66.3K

$114K

How much do convention services manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for convention services manager in the United States is $66,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $75,500.00 per year, depending on experience, location, and employer.

How does a convention services manager typically coordinate with other departments to ensure successful events?

Convention Services Managers work closely with multiple departments, including catering, audiovisual, housekeeping, and sales, to ensure every aspect of an event runs smoothly. They act as the central point of contact, relaying client needs and event details to internal teams and troubleshooting any issues that arise. This collaborative approach helps maintain seamless communication, manage logistics, and deliver a high-quality guest experience. Regular meetings and detailed event orders are crucial tools for keeping everyone aligned before and during conventions.

What are the key skills and qualifications needed to thrive as a convention services manager, and why are they important?

To thrive as a Convention Services Manager, you need a strong background in event planning, hospitality management, and client relations, often supported by a degree in hospitality or related field. Familiarity with event management software, banquet event orders (BEOs), and CRM systems is typically required. Exceptional organizational skills, attention to detail, and effective communication help you excel in coordinating logistics and exceeding client expectations. These skills ensure seamless event execution, high client satisfaction, and the ability to manage complex conventions efficiently.

What is a convention services manager?

A Convention Services Manager is a hospitality professional responsible for coordinating all aspects of meetings, conventions, and events within a hotel, convention center, or similar venue. They serve as the main point of contact between event organizers and the venue, ensuring that all event requirements, such as room setups, catering, audio-visual needs, and logistics, are met. Their goal is to ensure seamless execution and a positive experience for both clients and attendees. They often work closely with sales, catering, and operations teams to deliver successful events.
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Convention Services Manager jobs near you
Infographic showing various Convention Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,271 per year, or $31.9 per hour.

Hotel Convention Services Manager

Doubletree by Hilton Orlando Airport

Orlando, FL

Full-time

Re-posted 2 days ago

Job description

Join the team at the amazing DoubleTree by Hilton Orlando Airport as a Convention Services Manager.

The CSM is a hospitality professional responsible for driving food and beverage revenue by soliciting, booking, and planning events.


Responsibilities:
  • Sales & Revenue Generation: Prospect new corporate and social accounts, handle incoming leads, and negotiate event contracts to meet or exceed budgeted revenue goals.
  • Event Planning & Detailing: Guide clients through menu selection, room layouts, and vendor coordination. Translate these details into accurate Banquet Event Orders (BEOs) for the staff.
  • Client Relations: Conduct property or site tours, menu tastings, and regular meetings with clients to ensure high satisfaction and build repeat business.
  • Operations Liaison: Collaborate closely with the executive chef, culinary team, and banquet staff to ensure flawless execution of the event on the day of.
  • Administrative Forecasting: Maintain client databases in CRM systems to provide sales forecasts and manage event billing.

Qualifications:
  • Requires a Bachelor's degree or Associate's degree in Hospitality Management, Marketing, or Business, or 2+ years of experience in hotel sales, catering, or event management.
  • Exceptional communication, persuasive negotiation, and strong problem-solving skills, especially when handling last-minute changes.
  • The ability to work irregular hours, including evenings, weekends, and holidays, depending on event schedules.

About Company

Adjacent to Lee Vista Promenade, our hotel is five minutes from Orlando International Airport via a complimentary airport shuttle. We're 10 miles from downtown Orlando and within a half-hour of Walt Disney World Resort, SeaWorld Orlando, and Universal Studios.