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Community Operations Jobs (NOW HIRING)

UDR, Inc.

Multi Site Community Director

Washington, DC

$28.25 - $38.50/hr

Financial Complete various accounting and financial functions associated with driving and supporting community operations: 1. Work closely with Business Manager to complete required financial ...

UDR Inc

Multi Site Community Director

Washington, DC

$28.25 - $38.50/hr

Financial Complete various accounting and financial functions associated with driving and supporting community operations: 1. Work closely with Business Manager to complete required financial ...

UDR

Multi Site Community Director

Washington, DC · On-site

$28.25 - $38.50/hr

Financial Complete various accounting and financial functions associated with driving and supporting community operations: 1. Work closely with Business Manager to complete required financial ...

UDR

Multi Site Community Director

Washington, DC

$28.25 - $38.50/hr

Financial Complete various accounting and financial functions associated with driving and supporting community operations: 1. Work closely with Business Manager to complete required financial ...

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Community Operations information

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$24

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How much do community operations jobs pay per hour?

As of May 31, 2026, the average hourly pay for community operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Community Operations professional, and why are they important?

To excel in Community Operations, you need strong analytical abilities, problem-solving skills, and a background in operations management or a related field. Familiarity with customer support platforms, CRM systems, and data analysis tools like Excel or SQL is commonly required. Excellent communication, empathy, and adaptability are crucial soft skills for managing community interactions and resolving issues effectively. These skills ensure efficient community support, improved user satisfaction, and streamlined operational processes.

What are some common challenges faced in a Community Operations role and how can they be addressed?

Community Operations professionals often face challenges such as managing high volumes of user inquiries, maintaining consistent community standards, and balancing the needs of diverse stakeholders. Addressing these challenges usually involves developing clear processes for moderating content, efficiently resolving user issues, and fostering open communication within the team. Leveraging data analytics and automation tools can also help streamline workflows and improve response times, ensuring a positive experience for both users and the organization.

What is Community Operations?

Community Operations refers to the teams and processes focused on supporting and managing the experience of a company’s user or customer community. This role typically involves handling customer support, developing and enforcing community guidelines, resolving disputes, collecting user feedback, and ensuring a safe and engaging environment for all members. Community Operations professionals often work cross-functionally with product, marketing, and policy teams to address user issues and improve the community experience. The goal is to build trust, maintain community standards, and support sustainable growth.

What do community operations do?

Community operations professionals manage and support online or offline communities by developing engagement strategies, moderating content, and ensuring a positive environment. They often use tools like community management platforms and require strong communication and organizational skills. Their goal is to foster active, healthy communities aligned with organizational goals.

What is the difference between Community Operations vs Community Management?

AspectCommunity OperationsCommunity Management
Primary FocusSupporting community infrastructure, processes, and toolsEngaging and growing the community, fostering relationships
Skills RequiredData analysis, process optimization, technical knowledgeCommunication, relationship building, content creation
Work EnvironmentCross-functional teams, internal operationsPublic-facing, community platforms, social media
Common UsageCompanies focusing on scalable community supportBrands aiming to build active, engaged communities

While both roles support communities, Community Operations centers on infrastructure and processes, ensuring smooth functioning. Community Management emphasizes engagement and relationship-building to foster a vibrant community environment.

More about Community Operations jobs
What cities are hiring for Community Operations jobs? Cities with the most Community Operations job openings:
What are the most commonly searched types of Community Operations jobs? The most popular types of Community Operations jobs are:
What states have the most Community Operations jobs? States with the most job openings for Community Operations jobs include:
What job categories do people searching Community Operations jobs look for? The top searched job categories for Community Operations jobs are:
Community Operations jobs near you
Infographic showing various Community Operations job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.
Assistant Community Manager- Waterbridge

Assistant Community Manager- Waterbridge

Peak Living

Orlando, FL • On-site

$22 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Peak Living rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

180th of 209 rated facilities management

Job description

Peak Living is currently seeking a qualified Assistant Community Manager to join our team!


At Peak Living, our employees love where they work! We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles.


Overview

Under the direction of the Community Manager, the Assistant Community Manager supports and assists in all aspects of community operations.

Responsibilities

  • Supports the Community Manager in the supervision of all community associates.
  • Supports and participates in fulfilling the customer service and leasing.
  • Assist and/or support leasing and marketing efforts.
  • Assist in preparing all paperwork specific to new and renewal leases.
  • Recommend rental rate adjustments or concessions to the Community Manager.
  • Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease agreement.
  • Assist the Community Manager in resident loyalty and retention initiatives.
  • Assist the Community Manager in organizing daily work and community operations.
  • Collect, post, and deposit rents/security deposits and other community income.
  • Support the Community Manager in maintaining and managing budgeted occupancy, collections, etc.

Qualifications

  • A minimum of three (3) years' experience as an onsite Assistant Community Manager or Leasing Consultant in multi-family housing, hospitality or similar.
  • CAM or ARM certification.
  • Must posses the ability to deal effectively with customers/residents.
  • Must have the ability to communicate in English.

Why Join Peak Living

  • 3 Weeks of Paid Time Off (PTO)
  • 10 Paid Holidays + 3 Floating Holidays
  • Medical, Dental, and Vision Plans
  • 401k matching
  • Employee Referral Bonus Program
  • Employee Assistance Program
  • Employee Appreciation Events

Job Posted by ApplicantPro