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Community Operations Jobs in North Carolina (NOW HIRING)

Kettler

Community Manager

Cary, NC · On-site

$80K - $85K/yr

The Community Manager, under the direction of the Regional Manager, is responsible for providing ... Monitoring the financial operations and achieving budgeted NOI. * Providing a quality living ...

Thalhimer Multifamily

Community Manager

Durham, NC · On-site

$58K - $70K/yr

We are actively seeking a Community Manager at Crystal Village to oversee daily operations in the vibrant Durham area. If you are an experienced, driven, and highly motivated individual with a ...

Thalhimer Multifamily

Community Manager

Carrboro, NC · On-site

$70K - $80K/yr

We are actively seeking a Community Manager at Collin's Crossing to oversee daily operations in the vibrant Carrboro area. If you are an experienced, driven, and highly motivated individual with a ...

Thalhimer Multifamily

Community Manager

Durham, NC · On-site

$58K - $70K/yr

We are actively seeking a Community Manager at Crystal Village to oversee daily operations in the vibrant Durham area. If you are an experienced, driven, and highly motivated individual with a ...

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All JobsCommunity Operations JobsCommunity Operations Jobs in North Carolina

Community Operations information

See North Carolina salary details

$8

$21

$44

How much do community operations jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for community operations in North Carolina is $21.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $25.14 per hour, depending on experience, location, and employer.

What is community operations?

Community Operations refers to the teams and processes focused on supporting and managing the experience of a company’s user or customer community. This role typically involves handling customer support, developing and enforcing community guidelines, resolving disputes, collecting user feedback, and ensuring a safe and engaging environment for all members. Community Operations professionals often work cross-functionally with product, marketing, and policy teams to address user issues and improve the community experience. The goal is to build trust, maintain community standards, and support sustainable growth.

What are the key skills and qualifications needed to thrive as a community operations professional?

To excel in Community Operations, you need strong analytical abilities, problem-solving skills, and a background in operations management or a related field. Familiarity with customer support platforms, CRM systems, and data analysis tools like Excel or SQL is commonly required. Excellent communication, empathy, and adaptability are crucial soft skills for managing community interactions and resolving issues effectively. These skills ensure efficient community support, improved user satisfaction, and streamlined operational processes.

What are some common challenges faced in a community operations role and how can they be addressed?

Community Operations professionals often face challenges such as managing high volumes of user inquiries, maintaining consistent community standards, and balancing the needs of diverse stakeholders. Addressing these challenges usually involves developing clear processes for moderating content, efficiently resolving user issues, and fostering open communication within the team. Leveraging data analytics and automation tools can also help streamline workflows and improve response times, ensuring a positive experience for both users and the organization.

What is the difference between Community Operations vs Community Management?

AspectCommunity OperationsCommunity Management
Primary FocusSupporting community infrastructure, processes, and toolsEngaging and growing the community, fostering relationships
Skills RequiredData analysis, process optimization, technical knowledgeCommunication, relationship building, content creation
Work EnvironmentCross-functional teams, internal operationsPublic-facing, community platforms, social media
Common UsageCompanies focusing on scalable community supportBrands aiming to build active, engaged communities

While both roles support communities, Community Operations centers on infrastructure and processes, ensuring smooth functioning. Community Management emphasizes engagement and relationship-building to foster a vibrant community environment.

What are the most commonly searched types of Community Operations jobs in North Carolina?

The most popular types of Community Operations jobs in North Carolina are:

What are popular job titles related to Community Operations jobs in North Carolina?

For Community Operations jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Community Operations jobs in North Carolina look for?

The top searched job categories for Community Operations jobs in North Carolina are:

Community Operations jobs near you
Infographic showing various Community Operations job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 9% Part Time, 7% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $45,657 per year, or $22 per hour.

Community Manager

Durham, NC • On-site

Community Association Management
See more jobs at Community Association Managementexternal

$55K - $60K/yr

Full-time

Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

Because Communities Deserve Better!

At Community Association Management, we believe that leadership, integrity, and accountability are the pillars of strong communities. Our WHY is to creatively find solutions and overcome challenges so that we can work together to advance the common cause. As a Community Manager, you’ll serve as a trusted advisor to the Board of Directors and a resource to residents, delivering expert portfolio management and a higher standard of service.

About the Role

The Community Manager is responsible for providing high-level portfolio management to a designated group of residential associations. This role serves as the central liaison between Board Members, residents, vendors, and internal departments — ensuring the association operates in compliance with governing documents, fiscal responsibilities, and community standards.

What You’ll Do

  • Serve as the main point of contact for Board of Directors and residents within assigned communities.

  • Gain a comprehensive understanding of governing documents, contracts, and community needs.

  • Conduct regular property inspections and provide maintenance recommendations.

  • Prepare for and attend Board and Annual Meetings; distribute meeting notices, track quorum, and assist with voting logistics.

  • Manage vendor relationships: solicit proposals, evaluate bids, draft contracts, and monitor performance.

  • Investigate and document resident concerns, coordinate resolutions, and respond to complaints.

  • Handle insurance claims, including assessments, reporting, and repair oversight.

  • Provide monthly management reports with financial updates, inspection findings, and operational summaries.

  • Collaborate with Compliance Inspectors to manage rule enforcement and violation processes.

  • Assist with architectural requests and compliance with design guidelines.

  • Support long-term community planning through reserve studies and budget forecasting.

  • Participate in document amendment processes and assist with FHA approval as needed.



RequirementsWhat You’ll Bring

  • Associate degree or equivalent; 3+ years of experience in community or property management preferred.

  • Knowledge of association governing documents and community operations.

  • Strong written and verbal communication skills.

  • High attention to detail, time management, and prioritization skills.

  • Proven ability to manage multiple communities and foster positive relationships.

  • Experience in vendor management and contract oversight.

  • Ability to work evenings or weekends for scheduled meetings or emergencies.

Work Environment & Schedule

  • Full-time, 40 hours per week (Monday–Friday, 8:00 AM – 5:00 PM).

  • Requires occasional after-hours and weekend work.

  • Involves regular travel to managed communities.

Join Our Mission

If you're an organized, service-driven professional who thrives on creating results, managing details, and building community trust, we invite you to join our team — where better communities begin with better management.



BenefitsMedical, dental, vision, life, 401k