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Community Operations Jobs (NOW HIRING)

Solari Enterprises, Inc.

$28/hr

The Community Operations Administrator is responsible, under the supervision of the Regional Manager, for all operations at the community, including, but not limited to, general administration ...

Mac Properties

Community Assistant

Saint Louis, MO

$14.50 - $18.50/hr

Community Manager JOB OVERVIEW The Community Associate supports day-to-day leasing and front office operations at Coronado Apartments, contributing to strong occupancy, positive resident experiences ...

Mac Properties

Community Assistant

Saint Louis, MO

$15.50 - $20/hr

Community Manager JOB OVERVIEW The Community Associate supports day-to-day leasing and front office operations at Coronado Apartments, contributing to strong occupancy, positive resident experiences ...

Brookside Properties

Community Manager

Chattanooga, TN · On-site

Brookside is seeking an experienced Community Manager to oversee operations at The Emery Apartments. If you're passionate about property management, resident satisfaction, and team leadership, this ...

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How much do community operations jobs pay per hour?

As of May 31, 2026, the average hourly pay for community operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Community Operations professional, and why are they important?

To excel in Community Operations, you need strong analytical abilities, problem-solving skills, and a background in operations management or a related field. Familiarity with customer support platforms, CRM systems, and data analysis tools like Excel or SQL is commonly required. Excellent communication, empathy, and adaptability are crucial soft skills for managing community interactions and resolving issues effectively. These skills ensure efficient community support, improved user satisfaction, and streamlined operational processes.

What are some common challenges faced in a Community Operations role and how can they be addressed?

Community Operations professionals often face challenges such as managing high volumes of user inquiries, maintaining consistent community standards, and balancing the needs of diverse stakeholders. Addressing these challenges usually involves developing clear processes for moderating content, efficiently resolving user issues, and fostering open communication within the team. Leveraging data analytics and automation tools can also help streamline workflows and improve response times, ensuring a positive experience for both users and the organization.

What is Community Operations?

Community Operations refers to the teams and processes focused on supporting and managing the experience of a company’s user or customer community. This role typically involves handling customer support, developing and enforcing community guidelines, resolving disputes, collecting user feedback, and ensuring a safe and engaging environment for all members. Community Operations professionals often work cross-functionally with product, marketing, and policy teams to address user issues and improve the community experience. The goal is to build trust, maintain community standards, and support sustainable growth.

What do community operations do?

Community operations professionals manage and support online or offline communities by developing engagement strategies, moderating content, and ensuring a positive environment. They often use tools like community management platforms and require strong communication and organizational skills. Their goal is to foster active, healthy communities aligned with organizational goals.

What is the difference between Community Operations vs Community Management?

AspectCommunity OperationsCommunity Management
Primary FocusSupporting community infrastructure, processes, and toolsEngaging and growing the community, fostering relationships
Skills RequiredData analysis, process optimization, technical knowledgeCommunication, relationship building, content creation
Work EnvironmentCross-functional teams, internal operationsPublic-facing, community platforms, social media
Common UsageCompanies focusing on scalable community supportBrands aiming to build active, engaged communities

While both roles support communities, Community Operations centers on infrastructure and processes, ensuring smooth functioning. Community Management emphasizes engagement and relationship-building to foster a vibrant community environment.

More about Community Operations jobs
What cities are hiring for Community Operations jobs? Cities with the most Community Operations job openings:
What are the most commonly searched types of Community Operations jobs? The most popular types of Community Operations jobs are:
What states have the most Community Operations jobs? States with the most job openings for Community Operations jobs include:
What job categories do people searching Community Operations jobs look for? The top searched job categories for Community Operations jobs are:
Community Operations jobs near you
Infographic showing various Community Operations job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.
Traveling Community Operations Support Specialist

Traveling Community Operations Support Specialist

AIR Communities

Denver, CO • On-site, Remote

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Company Description
Who We Are
AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents. At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values are brought to life by our teammates, who are ultimately responsible for our success. When you join our team, you'll work alongside the most dedicated professionals in the industry and open the door to unlimited career opportunities.
Job Description
What You Will Do:
Our Traveling Community Operations Support Specialist provides field operations support across communities and is responsible for executing key projects related to community setup, revenue generation, and customer experience improvements.
  • Acts as a representative of operations and supports the successful launch, stabilization, or improvement of assigned communities.
  • Responsible for enhancing the customer experience through excellent service, supporting resident acquisition and retention, and ensuring community readiness.
  • Provides hands-on support with day-to-day operations, training on systems and processes, and covering positions as needed.
  • Serves as a subject matter expert on operational policies and procedures, supporting both community teams and central operations.

This is a heavy travel position with up to 75% of the year or 3 weeks per month on the road or in the air. There is a preference to a base location in one of AIR's existing major markets near a major airport: Washington DC, Philadelphia, Miami, Atlanta, Denver, San Francisco, San Jose, Los Angeles, Orange County or San Diego.
A bit more about what you'll do...
  • This role supports the successful setup of new communities and the implementation of projects focused on revenue generation and enhancing the customer experience.
  • It provides both on-site and remote operational support across multiple communities to ensure consistency in service delivery and adherence to company standards.
  • The position partners with community teams to drive revenue through resident acquisition and retention efforts, including direct support with leasing and customer service.
  • It is also responsible for training and supporting team members on systems, processes, and daily operational procedures to ensure successful adoption and execution.
  • As a subject matter expert in operations, the role assists with troubleshooting, resolving resident concerns, and training on-site teams.
  • It also may provides temporary staffing coverage for community positions during vacancies or high-demand periods.
  • In collaboration with leadership, the role identifies process improvements, supports revenue initiatives, and shares updates on project status and community performance.
  • Regular communication and reporting to central operations, leadership, and other key stakeholders.

Qualifications
What You Bring:
  • Ability to travel at least 75% of the time with easy access to large Airport
  • Proven ability to lead and support cross-functional teams in a fast-paced, project-driven environment.
  • Experience in community operations, customer service, and leasing with a strong understanding of sales strategies and resident acquisition.
  • Highly organized with attention to detail and the ability to manage multiple priorities.
  • Strong communication and interpersonal skills, with a customer-first mindset and a collaborative approach to problem-solving.
  • Technologically proficient with experience in property management systems and tools.
  • Demonstrated ability to support training efforts, and provide operational coverage as needed.
  • Understanding of financial processes, including budgets and variance review, is preferred.
  • A background in process improvement, community setup, or operations support is a plus.
  • Leadership or project management experience is highly desirable.

Additional Information
What We Offer
AIR offers attractive total compensation packages designed to recognize and reward performance including :
  • Expected base salary between $65,000-$75,000 plus target annual bonus. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job. Due to the travel associated with this position, home base geographical location will also be considered in the offered pay rate.
  • 25% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply).
  • Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
  • 401(k) plan with employer contribution.
  • Paid time off including vacation, sick time, and 12 holidays.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid time annually for community service.
  • Commuter benefits and pet insurance.
  • Consumer discounts on various products and services.
  • Opportunities for ongoing professional development, leadership training, and career growth.

What You Need to Know
Application Deadline: The initial deadline for applications is 1/18/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.
Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.
AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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