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Official Title: Deputy Jury Commissioner

Pay Grade: Senior Management 2

Salary Range: SM2 Entry Level Pay $121,809.74 to Pay Range Maximum $180,053.90

Starting Pay: $121,809.74

Salary Notes: This position is designated as Management. Starting Salary will be based on a review of qualifications and experience.

Departmental Mission Statement: The core mission of the Office of Jury Commissioner (OJC) is to provide randomly-selected pools of eligible jurors, representative of the community from which they are drawn, to each of the jury courts of the Commonwealth of Massachusetts, in accordance with the needs of those courts and the direction of the Trial Court. The OJC is committed to educating the public on the value and responsibility of serving as a juror, and to providing courteous, professional service to the public and the courts.
ORGANIZATIONAL PROFILE:
http://www.mass.gov/courts/jury/index2.htm

Position Summary: Working within the Office of Jury Commissioner, the Deputy Commissioner assists the Jury Commissioner in managing the day-to-day operations of the Office of Jury Commissioner. Key responsibilities include the management of the legal staff which prosecutes delinquent jurors, researches legal issues, and responds to legal inquiries. Collects, analyzes, and prepares operational data for use in policy making. Coordinates with external agencies to achieve department goals and objectives. The Deputy Commissioner also supervises the work of a diverse group of professional and clerical staff including:
• The Operations Department, which uses historical data such as postponement and summons yields to determine the number of jurors to be summonsed to each court location, creates and issues summonses to individuals to appear for jury service, administers the disqualification, postponement and transfer of jurors and manages the offices telephone, mailing, web, and scanning processes, and the juror compensation and reimbursement system.
• The Network and Information Services Department, which annually creates the Master Juror List, oversees the operation, maintenance, and development of the jury management system, the interactive juror website, the informational public website, and associated databases and networks maintains hardware and software at the Office of Jury Commissioner and at jury courthouses, oversees the Data Analysis Division, and recommends the adoption of new technologies and program applications.

Supervision Received: Works under the direction of the Jury Commissioner.

Essential Functions and Responsibilities:

• Supervises the work of assigned personnel, including assigning and reviewing work, providing guidance, and conducting performance evaluations.
• Assists in management of the Office of Jury Commissioner (OJC). Participates in policy making and meetings with the Jury Management Advisory Committee.
• Analyzes and prepares reports on OJC operational data.
• Manages OJC relations with outside stakeholders, vendors, other governmental agencies, etc.
• Participates in Trial Court committees and projects or initiatives such as strategic planning, capital projects for the design or new or renovated courthouses, committees, and study groups.
• Communicates with courts, administrative offices, EOTC, and OCM Departments.
• Manages departmental data for reporting and quarterly metrics;
• Reviews dashboards highlighting key performance indicators;
• Presents and distributes findings to stakeholders as necessary;
• Proposes specific programs and court initiatives; and
• Performs other duties as required.

Job Competencies: 

Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court.
Mission Driven: Employees are fully committed to fulfilling the Trial Court and associated Departmental missions.
Professional Development: Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording opportunities to those they supervise as scheduling permits.
Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.
Applied Knowledge: Demonstrated knowledge of court and jury system policies and procedures and demonstrated ability to apply those policies and procedures to inquiries and assignments.
Time Management: Ability to effectively manage time and meet deadlines while overseeing multiple administrative tasks at once.
Problem Solving: Accurately assesses a variety of issues that need to be addressed and recommends and facilitates appropriate solutions.
Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with people of varied racial, ethnic, economic, and cultural backgrounds.
Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals.

Minimum Requirements: Education and Experience:
• Bachelor's Degree from an accredited college or university (Graduate degree preferred)
• Seven (7) years of related work experience of which at least three (3) must have been in a managerial capacity.
• Equivalent combinations of education and experience will be considered for meeting minimum qualifications.

Knowledge, Skills and Abilities: Knowledge of:
• Jury and court system processes and procedures preferred, but not required
• Understanding of statistics and data collection techniques.
• The Massachusetts court system and its components.
• Understanding of budget planning.
• OJC and Trial Court policies and procedures.
• Modern office equipment and technology, including computers and applicable software.
• Departmental and court policies and procedures.
• Principles and practices of employee supervision.
• Court operations.
Skill in:
• Organization and time management.
• Leadership.
• Attention to detail.
Ability to:
• Establish effective working relationships with others.
• Prepare clear and accurate reports.
• Maintain appropriate records.
• Maintain confidentiality of information.
• Communicate effectively, both orally and in writing.
• Work independently and follow oral and written instructions.
• Analyze and present data.

Supervisory Responsibility: Supervises the work of assigned personnel.