ZipRecruiter

Log In

1

Commercial Collections Jobs (NOW HIRING)

CORT

B2B Collections Specialist

Kalamazoo, MI

$16.75 - $22.50/hr

Overview Calling all experienced Commercial Collections Specialists! Are you tired of a large call center environment? Auto dialer burnout? CORT Furniture Rental is hiring immediately for a Full-time ...

CFS

Collections Specialist

Itasca, IL

$18 - $24.25/hr

Background in commercial collections, equipment finance, or transportation industries * Exposure to repossession or legal escalation processes What We're Looking For * Strong communicator and people ...

CFS

Collections Specialist

Itasca, IL

$18 - $24.25/hr

Background in commercial collections, equipment finance, or transportation industries * Exposure to repossession or legal escalation processes What We're Looking For * Strong communicator and people ...

LHH US

Construction Collections Specialist

Phoenix, AZ

$29 - $32/hr

Manage B2B collections efforts for commercial and construction-related accounts * Review aging reports and prioritize collection activity on outstanding invoices * Contact customers via phone and ...

CORT

B2B Collections Specialist

Kalamazoo, MI · On-site

$16.75 - $22.50/hr

Overview Calling all experienced Commercial Collections Specialists! Are you tired of a large call center environment? Auto dialer burnout? CORT Furniture Rental is hiring immediately for a Full-time ...

LHH US

Construction Collections Specialist

Phoenix, AZ

$29 - $32/hr

Manage B2B collections efforts for commercial and construction-related accounts * Review aging reports and prioritize collection activity on outstanding invoices * Contact customers via phone and ...

next page

Showing results 1-20

People also search for

All JobsCommercial Collections Jobs

Commercial Collections information

See salary details

$11

$22

$29

How much do commercial collections jobs pay per hour?

As of May 30, 2026, the average hourly pay for commercial collections in the United States is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.20 per hour, depending on experience, location, and employer.

What is a Commercial Collections job?

A Commercial Collections job involves recovering outstanding debts from businesses that have not paid for goods or services. Professionals in this role contact clients, negotiate payment plans, and ensure that overdue balances are settled. They may work for collection agencies, financial institutions, or large corporations. Strong communication and negotiation skills are essential, as well as knowledge of laws governing commercial debt collection.

What are the key skills and qualifications needed to thrive in the Commercial Collections position, and why are they important?

Excelling in Commercial Collections requires strong negotiation abilities, analytical skills, and a solid understanding of credit and collections practices, often complemented by a background in finance or business. Familiarity with collections software (e.g., SAP, Oracle, or industry-specific platforms) and proficiency in Microsoft Office Suite are typically expected; certifications like the Credit and Collection Professional (CCP) can be advantageous. Excellent communication, resilience, and problem-solving skills help build rapport with clients and navigate challenging conversations. These competencies are crucial to successfully recovering outstanding debts while maintaining positive business relationships and adhering to legal and organizational guidelines.

What does a typical day look like for someone working in Commercial Collections?

A typical day in Commercial Collections involves reviewing aging reports, contacting clients regarding overdue invoices, negotiating payment plans, and documenting all interactions in the company's collections system. You may also work closely with internal departments such as sales, customer service, and accounting to resolve disputes or clarify account details. The role often requires balancing multiple accounts at different stages of the collections process, prioritizing tasks, and meeting established collection targets. Frequent communication and coordination with team members help ensure consistency and compliance with company policies. This dynamic environment offers valuable experience in financial operations and client relationship management, which can open doors to advancement in credit management, finance, or supervisory roles.
More about Commercial Collections jobs
What cities are hiring for Commercial Collections jobs? Cities with the most Commercial Collections job openings:
What are the most commonly searched types of Commercial Collections jobs? The most popular types of Commercial Collections jobs are:
What states have the most Commercial Collections jobs? States with the most job openings for Commercial Collections jobs include:
What job categories do people searching Commercial Collections jobs look for? The top searched job categories for Commercial Collections jobs are:
Commercial Collections jobs near you
Infographic showing various Commercial Collections job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $46,595 per year, or $22.4 per hour.
B2B Collections Specialist

B2B Collections Specialist

CORT

Kalamazoo, MI

$16.75 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

CORT rating

7.0

Company rating: 7.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

25th of 58 rated furniture retailers

Job description

Overview
Calling all experienced Commercial Collections Specialists! Are you tired of a large call center environment?  Auto dialer burnout? CORT Furniture Rental is hiring immediately for a Full-time Commercial Collections Specialist in Kalamazoo, MI. We offer a great working environment: a small, cohesive team working together to deliver success.  

We are looking for someone with at least 1 year of collection experience who wants to be a part of our small team based in the Kalamazoo, MI area. 

During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.

Work Schedule: M-F 8am-4:30pm


What We Offer
  • Hourly pay rate; weekly pay; quarterly bonus opportunities; paid training; 40 hours/week  
  • Promote from within culture 
  • Opportunity to work alongside a tenured team with career growth and mentorship opportunities   
  • Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
  • 401(k) retirement plan with company match 
  • Paid vacation, sick days, and holidays  
  • Company-paid disability and life insurance 
  • Tuition reimbursement 
  • Employee discounts and perks 

Responsibilities

As a Collections Specialist, you’ll evaluate information about customers who haven’t paid us and make payment arrangements. To do that, you may have to solve customer service problems, explain charges, research issues in the customer’s account, or solve other problems that are preventing payment. Our business is successful based on the relationships that we foster. If that is important to you, this role may be a fit.   


Qualifications
  • 2 years of commercial collections experience
  • Great verbal and written communication skills, with the ability to communicate in an assertive manner 
  • The desire and ability to work independently and manage a workload that contains time-sensitive tasks, which means you’ll also have to manage and prioritize problems effectively 
  • 2 or more years of customer service or accounting experience in a call center setting
  • High school diploma or equivalent 
  • Proficiency in Microsoft Office products including outlook, word, and excel 

About CORT

CORT, a part of Warren Buffett’s Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services.  With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. 

For more information on CORT, visit https://www.cort.com.  


Working for CORT

For more information on careers at CORT, visit https://careers.cort.com/ 

This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.  

CORT participates in the E-Verify program.  

Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. 

EEO/AA Employer/Vets/Disability  

Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position.  When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed. 

Qualifications:
  • 2 years of commercial collections experience
  • Great verbal and written communication skills, with the ability to communicate in an assertive manner 
  • The desire and ability to work independently and manage a workload that contains time-sensitive tasks, which means you’ll also have to manage and prioritize problems effectively 
  • 2 or more years of customer service or accounting experience in a call center setting
  • High school diploma or equivalent 
  • Proficiency in Microsoft Office products including outlook, word, and excel 
Education:UNAVAILABLEEmployment Type: FULL_TIME

Apply