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International Collections Jobs (NOW HIRING)

CFS

Collections Specialist

Northfield, IL · Hybrid

$19.25 - $26/hr

For the international role: collaborate with sales teams and leadership on escalated accounts Qualifications for the Collections Specialist: Required: * 2-5 years of professional collections ...

CFS

Collections Specialist

Northfield, IL · Hybrid

$19.25 - $26/hr

For the international role: collaborate with sales teams and leadership on escalated accounts Qualifications for the Collections Specialist: Required: * 2-5 years of professional collections ...

Motive

Senior Manager, Collections

San Francisco, CA · On-site +1

Lead collections strategy across international markets, including Mexico, Canada, and the UK/EU, ensuring local nuances are reflected in execution while maintaining consistency in performance and ...

HUB

Collections Associate

Brentwood, TN

$19 - $26/hr

The Collections Associate will oversee daily tasks related to collections and discrepancy ... HUB International is proud to offer comprehensive benefit and total compensation packages which ...

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How much do international collections jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for international collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is an International Collections job?

An International Collections job involves recovering outstanding debts from customers or businesses located in different countries. Professionals in this role communicate with clients across various regions, often dealing with language barriers, time zone differences, and international regulations. They work to negotiate payment plans, resolve disputes, and ensure compliance with global financial and legal standards. Strong communication, cultural awareness, and knowledge of international credit and collection laws are essential for success in this field.

What are the key skills and qualifications needed to thrive in the International Collections position, and why are they important?

To thrive in International Collections, you need experience in accounts receivable, strong analytical abilities, and a good understanding of international business practices, often supported by a degree in finance, business, or a related field. Familiarity with ERP systems, collections software, and international payment platforms is crucial for tracking and managing global accounts. Strong negotiation, cross-cultural communication, and problem-solving skills set top candidates apart. These skills are vital to effectively manage global receivables, ensure timely payments, and maintain positive client relationships across different countries and cultures.

What are some common challenges faced in an International Collections role?

International Collections professionals often encounter challenges such as navigating different time zones, understanding varying regulatory environments, and overcoming language or cultural barriers when communicating with clients around the world. Adapting collection strategies to comply with local laws and customs is also critical. The role requires a proactive and flexible approach to resolve payment issues while maintaining strong client relationships. Success in this position depends on being resourceful, organized, and responsive to the unique needs of international customers. By addressing these challenges effectively, you can help safeguard your company's cash flow and support its global business objectives.

More about International Collections jobs
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What job categories do people searching International Collections jobs look for? The top searched job categories for International Collections jobs are:
International Collections jobs near you
Infographic showing various International Collections job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Documentary Collections Manager, International Operations

First Horizon Bank

Memphis, TN • On-site

$54K - $58K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

First Horizon Bank rating

8.3

Company rating: 8.3 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

34th of 141 rated banks

Job description

Location: On site in locations listed in job posting

Summary

This International Operations position is responsible for supervising employees in international collections processing. Products include International Documentary Collections (Import and Export) and some International Wire Transfer assistance. The Supervisor reviews and approves transactions prepared by direct reports while managing daily workflow and staffing requirements. This position oversees adherence of assigned staff to International Chamber of Commerce guidelines, audit requirements, security controls, and bank policy. The supervisor assists with management of back office software and vendor applications related to assigned functions.

Duties and Responsibilities                                                                                           

  • Works with management and HR to assure level of staffing is appropriate. Provides excellent example of teamwork & leadership.
  • Schedules, Assigns & Monitors workflow of employees in order to assure accuracy, turnaround, and quality standards are met. This involves reviewing and approving transactions to be sure that all output is correct before it leaves the department. Coordinates coverage of direct reports’ duties during absences. Schedules and completes cross-training for direct reports.
  • Educates Customers by helping to maintain clear product instructions and procedures.
  • Empowers staff to go beyond customer expectations. Coaches team on continuous improvement.
  • Assists FX team in management of Nostro (our) account balances related to cash letters.
  • Maintains Security and Audit Controls by monitoring staff adherence to related procedures with goals of protecting department assets and avoiding losses to the bank. Advises management of any loss which may exceed USD100.00.
  • Assists with management of software related to the collections product
  • Monitors various reports to ensure complete and accurate processing of accounting entries and to ensure all fedwires entered are passed through interface and released by wire transfer department.
  • Writes/updates department procedures relating to team processes, monitors and develops other reports as needed.

Requirements:  

  • 5 or more years of work experience, with at least 2 in a supervisory or leadership capacity
  • Familiarity with International Chamber of Commerce guidelines for International Collections
  • Excellent interpersonal, written, and verbal communication skills
  • Working knowledge of bank operations including DDA, General Ledger, Fedwire, and bank systems
  • Ability to prioritize and perform multiple tasks well, within tight deadlines
  • Ability to manage employees’ time and skills toward best productivity
  • High degree of mathematical skill
  • Working knowledge of Microsoft Office, particularly Excel
  • Ability to learn new software applications quickly and train others in the use of new applications

About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. 

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits 

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