Bank Collections Jobs (NOW HIRING)

We are seeking to fill a Consumer Underwriter/Bank Collections Position in one of our locations: Yoakum, Katy, Odessa, or San Antonio

Job Summary:

The Consumer Underwriter is responsible for evaluating and processing various types of consumer loan applications, ensuring compliance with the bank's credit policy and fair lending requirements. This role involves direct interaction with customers, both in person and by phone, to gather necessary information and guide them through the application process. Additionally, the underwriter will prepare loan closing documents and ensure collateral perfection.

Key Responsibilities:

• Application Processing: Collect loan applications from customers in person or by phone, ensuring all required information is collected accurately.
• Loan Evaluation: Review and evaluate consumer loan applications, including vehicle, unsecured, home purchase, home equity, and refinance loans.
• Decision Making: Approve loans in accordance with the bank's credit policy and fair lending requirements, including UDAAP.
• Customer Service: Handle inquiries and assist customers throughout the loan application process.
• Compliance: Ensure adherence to federal and state laws and regulations related to consumer lending, including UDAAP and fair lending requirements. Audit and review applications as needed.
• Documentation: Prepare loan closing documents and ensure timely completion of all necessary paperwork.
• Collateral Perfection: Verify and secure necessary documentation for collateral perfection.
• Software Utilization: Enter and process application information in the loan origination and documentation software.
• Team Collaboration: Assist other loan service representatives to ensure applications are processed according to service level standards.
• Communication: Provide prompt, accurate responses to all customer inquiries.
• Collections: Handle consumer lending collections and assist with commercial collection efforts as needed.

Qualifications/Skills:

• Previous experience in consumer lending or underwriting preferred.
• Ability to evaluate loan applications and make decisions within credit policy.
• Experience with loan documentation, including consumer and real estate loans. TRID documentation experience preferred.
• Strong knowledge of federal and state laws and regulations related to consumer lending, including UDAAP and fair lending requirements.
• Ability to follow up on customer complaints, questions, or requests.
• Proficient in Laser Pro, Microsoft Word, Excel, and Outlook.
• Ability to work independently or as part of a team.
• Strong problem-solving skills and decision-making ability.
• High attention to detail and quality.
• Effective prioritization and time management skills.
• Strong verbal and written communication skills.
• Excellent customer service skills.
• Ability to work cooperatively with others to achieve bank goals.
• Dependability and ability to follow instructions.
• Commitment to continuous learning and development.
• Ability to review and understand financial data, including credit reports and income documentation.
• Completion of required annual continued education.

Supervisory Responsibility: This position has no supervisory responsibilities.

Position Type/Expected Hours of Work: This is a full-time, hourly position.

Education and Experience:

• High School diploma or equivalent required.
• Minimum two years of experience reviewing credit reports and income documentation.
• Preferred bachelor’s degree in finance, accounting, or a related field. Equivalent combinations of education and experience considered.

Additional Qualifications:

• Ability to learn and use job-specific software.
• Proficiency in creating clear, concise documents using database, spreadsheet, word processing, and desktop publishing software.

Benefits: Yoakum National Bank offers competitive benefits, including a choice of insurance coverages and company-matched 401k contributions.

Who we are: Yoakum National Bank, chartered in 1890, is a full-service local financial institution focused on providing banking services and personal loans to individuals and small business owners in Texas, particularly in the Yoakum, Odessa/Midland, Katy, Ganado, and Edna markets. We are in growth mode and expect substantial expansion in size, reach, and range of services over the next several years.

Yoakum National Bank conducts employment background checks, including past employment verifications, criminal history checks, and credit checks. Applicants must be authorized to work in the United States on a full-time basis.