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Bank Collections Jobs in Michigan (NOW HIRING)

Byrider

Assistant Collections Manager

Wyoming, MI · On-site

$22/hr

Experience in collections, finance, banking, automotive, or consumer lending * Strong analytical and decision-making skills * Excellent communication and conflict-resolution abilities * Ability to ...

Byrider

Assistant Collections Manager

Wyoming, MI · On-site

$22/hr

Experience in collections, finance, banking, automotive, or consumer lending * Strong analytical and decision-making skills * Excellent communication and conflict-resolution abilities * Ability to ...

Byrider

Assistant Collections Manager

Wyoming, MI · On-site

$22/hr

Experience in collections, finance, banking, automotive, or consumer lending * Strong analytical and decision-making skills * Excellent communication and conflict-resolution abilities * Ability to ...

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All JobsBank Collections JobsBank Collections Jobs in Michigan

Bank Collections information

See Michigan salary details

$11

$18

$26

How much do bank collections jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for bank collections in Michigan is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.96 per hour, depending on experience, location, and employer.

What is a bank collections?

A Bank Collections job involves contacting customers who have overdue accounts to arrange payment and help them resolve outstanding debts. Collections agents work with individuals or businesses to negotiate payment plans, provide information on account status, and, if necessary, escalate cases to legal or recovery departments. Strong communication, negotiation, and problem-solving skills are essential to succeed in this role.

What are the key skills and qualifications needed to thrive in bank collections?

To thrive in Bank Collections, you need a solid understanding of financial regulations, debt recovery processes, and strong analytical abilities, often supported by a background in finance or customer service. Familiarity with collections management systems, CRM software, and knowledge of FDCPA (Fair Debt Collection Practices Act) guidelines are typically required. Excellent negotiation, problem-solving, and interpersonal skills distinguish top performers in this position. These skills ensure effective debt recovery while maintaining customer relationships and compliance with legal standards.

What are some typical challenges faced by professionals working in bank collections?

Professionals in Bank Collections often encounter challenges such as dealing with unresponsive or distressed customers, meeting collection targets under time constraints, and navigating complex financial situations. Balancing assertiveness with empathy is key when communicating with clients to find effective solutions for repayment. Additionally, staying up to date on changing regulations and maintaining accurate documentation are essential to avoid compliance issues. The role can be fast-paced, requiring resilience and adaptability to handle difficult conversations and high call volumes. However, overcoming these challenges can lead to valuable experience and opportunities for advancement within banking operations or credit management.

How to get a job in bank collections?

To get a job in bank collections, candidates typically need a high school diploma or equivalent, strong communication and negotiation skills, and familiarity with financial software. Relevant experience in customer service or finance can improve chances, and some employers may require certification or training in debt collection practices.

What does a bank collections specialist do at a bank?

A bank collections specialist is responsible for managing overdue accounts by contacting customers to arrange payments, resolving billing issues, and minimizing financial losses for the bank. They often use collection software and require strong communication and negotiation skills to recover delinquent funds efficiently.

What are popular job titles related to Bank Collections jobs in Michigan?

For Bank Collections jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Bank Collections jobs in Michigan look for?

The top searched job categories for Bank Collections jobs in Michigan are:

Bank Collections jobs near you
Infographic showing various Bank Collections job openings in Michigan as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,914 per year, or $18.7 per hour.

Assistant Collections Manager

Byrider

Wyoming, MI • On-site

$22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Assistant Collections Manager- 2675 SW 28th St. Wyoming, MI 49519

Make an Impact.

We're looking for an Assistant Collections Manager to join our finance teams. This is more than a collections position—it's an opportunity to improve portfolio performance and help customers succeed.

If you're someone who enjoys solving problems, using data to make decisions, and being held accountable for results, we'd love to meet you.

Compensation & Benefits

  • Base pay starting at $22/hr, plus monthly bonus potential up to $1,775
  • Total compensation $45,000-$65,000
  • Health, Dental & Vision Insurance
  • Matching 401(k)
  • Paid Time Off
  • Extensive paid training and ongoing leadership development
  • Career advancement opportunities
  • Industry-leading technology and systems
  • Established company serving customers for over 36 years

What You'll Do

  • Drive portfolio performance by reducing delinquency and charge-offs
  • Ensure every customer receives exceptional service throughout the lending process
  • Maintain compliance with company lending and collection policies
  • Partner with Sales and Service leadership to create an outstanding customer experience
  • Assist the Finance Manager in leading daily operations and achieving location goals
  • Create a culture of accountability, teamwork, and continuous improvement

What We're Looking For

  • Experience in collections, finance, banking, automotive, or consumer lending
  • Strong analytical and decision-making skills
  • Excellent communication and conflict-resolution abilities
  • Ability to prioritize multiple responsibilities in a fast-paced environment
  • High level of professionalism, integrity, and accountability
  • Strong organizational skills and attention to detail
  • Confidence making data-driven decisions
  • Automotive finance or subprime lending experience is a plus

Why Join Our Team?

We believe great leaders develop from within.

Success in this role isn't measured simply by collections—it's measured by the strength of your team, the health of your portfolio, and the experience you create for every customer.

If you're looking for a career where you matter, your performance is rewarded, and you have opportunities to grow, we'd like to hear from you.