ZipRecruiter

Log In

1

Bank Collections Jobs in Michigan (NOW HIRING)

STURGIS BANK

Commercial Lender

Portage, MI · On-site

Represents the bank in the respective market area through active participation in community affairs ... Manage loan portfolio including renewals, modifications, updated credit analysis, collections, and ...

Robert Half

Customer Service Representative

Kalamazoo, MI · On-site

$19 - $20/hr

We are looking for a Customer Service Representative to support a banking team in Michigan. This is ... collections-related inquiries and provide support in other service areas based on team needs or ...

New

MM Services II

Staff Accountant

Grand Rapids, MI · On-site

$52K - $69K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bank Reconciliation: Complete and actively manage the daily bank match process to keep our accounts ... Collections: Directly handle and monitor collections for terms-based customers, protecting company ...

Sturgis Bank & Trust Co

Commercial Lender

Portage, MI · On-site

Represents the bank in the respective market area through active participation in community affairs ... Manage loan portfolio including renewals, modifications, updated credit analysis, collections, and ...

Robert Half

Accounting Assistant

Madison Heights, MI · On-site

$24 - $27/hr

Working knowledge of invoicing, cash application, account reconciliation, and collections processes ... Ability to perform bank reconciliations, code invoices, and maintain accurate financial records.

previous page

Showing results 41-60

All JobsBank Collections JobsBank Collections Jobs in Michigan

Bank Collections information

See Michigan salary details

$11

$18

$26

How much do bank collections jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for bank collections in Michigan is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in bank collections?

To thrive in Bank Collections, you need a solid understanding of financial regulations, debt recovery processes, and strong analytical abilities, often supported by a background in finance or customer service. Familiarity with collections management systems, CRM software, and knowledge of FDCPA (Fair Debt Collection Practices Act) guidelines are typically required. Excellent negotiation, problem-solving, and interpersonal skills distinguish top performers in this position. These skills ensure effective debt recovery while maintaining customer relationships and compliance with legal standards.

What are some typical challenges faced by professionals working in bank collections?

Professionals in Bank Collections often encounter challenges such as dealing with unresponsive or distressed customers, meeting collection targets under time constraints, and navigating complex financial situations. Balancing assertiveness with empathy is key when communicating with clients to find effective solutions for repayment. Additionally, staying up to date on changing regulations and maintaining accurate documentation are essential to avoid compliance issues. The role can be fast-paced, requiring resilience and adaptability to handle difficult conversations and high call volumes. However, overcoming these challenges can lead to valuable experience and opportunities for advancement within banking operations or credit management.

What does a bank collections specialist do at a bank?

A bank collections specialist is responsible for managing overdue accounts by contacting customers to arrange payments, resolving billing issues, and minimizing financial losses for the bank. They often use collection software and require strong communication and negotiation skills to recover delinquent funds efficiently.

What is a bank collections?

A Bank Collections job involves contacting customers who have overdue accounts to arrange payment and help them resolve outstanding debts. Collections agents work with individuals or businesses to negotiate payment plans, provide information on account status, and, if necessary, escalate cases to legal or recovery departments. Strong communication, negotiation, and problem-solving skills are essential to succeed in this role.

What are popular job titles related to Bank Collections jobs in Michigan?

For Bank Collections jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Bank Collections jobs in Michigan look for?

The top searched job categories for Bank Collections jobs in Michigan are:

Bank Collections jobs near you
Infographic showing various Bank Collections job openings in Michigan as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,914 per year, or $18.7 per hour.

Financial Operations Specialist (Logistics)

Ally Logistics

Grand Rapids, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

We are seeking a detail-oriented and systems-driven Finance Operations Analyst to support key financial operations across the organization. This role will contribute to a range of responsibilities including risk monitoring, collections, vendor payment processing, and other finance-related operational activities. A core component of the position involves supporting professional agent onboarding and providing ongoing system and operational support, while partnering with the finance team to build and enhance automation, reporting, and data insights that improve efficiency and financial visibility.
The ideal candidate is analytical, curious about systems and data, and motivated to identify opportunities to streamline processes, strengthen reporting, and drive continuous improvements across finance and operations.
The Ally Logistics team is committed to hustling each day, because #HUSTLE means something more here. Our mission as a company is To Move Freight, Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what it's like to work at Ally Logistics.
KEY ATTRIBUTES FOR SUCCESS:
  • HUMBLE: Confidence is key, but so is humility. Our #HUSTLE values say it all.
  • HUNGRY: A healthy sense of competition is a necessity here. We're seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.
  • SMART: We're looking for individuals who are resourceful and organized problem-solvers, diving head first into problems rather than straying away from them.

KEY RESPONSIBILITIES:
  • Own billing, collections, and payment application for assigned accounts, ensuring accuracy and timeliness
  • Perform bank reconciliations and resolve unidentified payments across internal, customer, and bank records
  • Monitor account balances, aging, and credit limits to drive effective collections and reduce risk
  • Partner cross-functionally to resolve billing issues and maintain strong account health
  • Solve complex invoicing needs for new customers and agents, delivering high-quality support and guidance
  • Support commission and rebate processes with accurate validation and tracking
  • Analyze account performance (margins, fees, claims) to identify risks and improvement opportunities
  • Support audits, bank exams, and month-end close to ensure accurate, reliable reporting
  • Process vendor payments with strong controls and fraud prevention practices
  • Drive automation and process improvements to streamline billing, collections, and reporting
  • Develop SOPs and escalation paths to support consistent, scalable team execution

COMPENSATION:
Compensation will be determined based on experience & skills.
BENEFITS & PERKS:
  • Health / Dental / Vision Insurance Plans
  • 401K Plan with Employer Match
  • Life Insurance Plan (100% employer paid)
  • PTO Plan (3 weeks PTO for new employees, grows with tenure)
  • 6 paid holidays
  • Paid Parental Leave
  • Free professional coaching through Boon Health
  • Baby-feeding support and on-site Lounge through Pumpspotting
  • Comprehensive training program
  • Commitment to defend employees who have signed predatory non-competes (Learn more here)
  • Ongoing, in-house professional development
  • In-office gym complete with strength and cardio equipment as well as Peloton bikes
  • On-site snack machine
  • On-site golf simulator

QUALIFICATIONS:
A successful candidate must possess the following traits/skills:
  • Minimum of 2-3 years of experience in the logistics or 3PL industry (experience in business solutions or finance is a plus).
  • Strong project management skills with the ability to lead and coordinate finance initiatives across multiple stakeholders and departments in a fast paced, evolving organization and department.
  • Analytical and critical thinking skills, with the ability to interpret data and produce actionable insights.
  • Understanding of core financial processes and how they support and impact broader business operations.
  • Systems-minded with a natural curiosity for technology and a willingness to learn and adopt new tools.
  • Continuous improvement mindset with a proactive approach to solving problems and enhancing processes, systems, and financial transparency.

ADDITIONAL INFO:
  • This is an IN OFFICE position.
  • A cover letter is highly recommended, even if it's brief. Tell us why you are a fit!
  • Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.

ACCOLADES & INDUSTRY AFFILIATIONS:
  • One of the Inc. 5000 fastest-growing companies four years running
  • One of West Michigan's Best and Brightest Employers
  • Member of Women in Transportation

EQUAL OPPORTUNITY STATEMENT:
Ally Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, height, weight, marital status, disability, or any other protected status under applicable law.

Apply