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Bank Collections Jobs in Illinois (NOW HIRING)

Wintrust

Collections Rep

Rosemont, IL

$17.25 - $22.25/hr

With 200+ community bank locations, we offer opportunities to grow and develop in your career ... We offer multiple opportunities for development and upward mobility The Collections Rep will ...

Wintrust

Collections Rep

Rosemont, IL · On-site

$20.19 - $26/hr

With 200+ community bank locations, we offer opportunities to grow and develop in your career ... We offer multiple opportunities for development and upward mobility The Collections Rep will ...

Alliant

Senior Collections Representative

Chicago, IL · On-site

$46K - $65K/yr

Perform collections activities across all stages of delinquency, from early-stage account servicing ... Adhere to and ensure compliance of all business transactions with policy and process of the Bank ...

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

Minimum of 12 months of collections, mortgage servicing, financial services, banking operations, call center, customer service, or related experience. * Two or more years of collections or mortgage ...

Vibrant Credit Union

Collections Officer

Moline, IL · On-site

$21.28 - $29.80/hr

Working knowledge of general banking policies and procedures * Working knowledge of collateral protection insurance (CPI) Reports to * Collections Manager Environmental and Physical Activity ...

Vibrant Credit Union

Collections Officer

Moline, IL · On-site

$21.28 - $29.80/hr

Working knowledge of general banking policies and procedures * Working knowledge of collateral protection insurance (CPI) Reports to * Collections Manager Environmental and Physical Activity ...

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

Minimum of 12 months of collections, mortgage servicing, financial services, banking operations, call center, customer service, or related experience. * Two or more years of collections or mortgage ...

Vibrant Credit Union

Collections Officer

Moline, IL · On-site

$21.28 - $29.80/hr

Working knowledge of general banking policies and procedures * Working knowledge of collateral protection insurance (CPI) Reports to * Collections Manager Environmental and Physical Activity ...

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

Minimum of 12 months of collections, mortgage servicing, financial services, banking operations, call center, customer service, or related experience. * Two or more years of collections or mortgage ...

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All JobsBank Collections JobsBank Collections Jobs in Illinois

Bank Collections information

See Illinois salary details

$12

$20

$29

How much do bank collections jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for bank collections in Illinois is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What is a bank collections?

A Bank Collections job involves contacting customers who have overdue accounts to arrange payment and help them resolve outstanding debts. Collections agents work with individuals or businesses to negotiate payment plans, provide information on account status, and, if necessary, escalate cases to legal or recovery departments. Strong communication, negotiation, and problem-solving skills are essential to succeed in this role.

What are the key skills and qualifications needed to thrive in bank collections?

To thrive in Bank Collections, you need a solid understanding of financial regulations, debt recovery processes, and strong analytical abilities, often supported by a background in finance or customer service. Familiarity with collections management systems, CRM software, and knowledge of FDCPA (Fair Debt Collection Practices Act) guidelines are typically required. Excellent negotiation, problem-solving, and interpersonal skills distinguish top performers in this position. These skills ensure effective debt recovery while maintaining customer relationships and compliance with legal standards.

What are some typical challenges faced by professionals working in bank collections?

Professionals in Bank Collections often encounter challenges such as dealing with unresponsive or distressed customers, meeting collection targets under time constraints, and navigating complex financial situations. Balancing assertiveness with empathy is key when communicating with clients to find effective solutions for repayment. Additionally, staying up to date on changing regulations and maintaining accurate documentation are essential to avoid compliance issues. The role can be fast-paced, requiring resilience and adaptability to handle difficult conversations and high call volumes. However, overcoming these challenges can lead to valuable experience and opportunities for advancement within banking operations or credit management.

How to get a job in bank collections?

To get a job in bank collections, candidates typically need a high school diploma or equivalent, strong communication and negotiation skills, and familiarity with financial software. Relevant experience in customer service or finance can improve chances, and some employers may require certification or training in debt collection practices.

What does a bank collections specialist do at a bank?

A bank collections specialist is responsible for managing overdue accounts by contacting customers to arrange payments, resolving billing issues, and minimizing financial losses for the bank. They often use collection software and require strong communication and negotiation skills to recover delinquent funds efficiently.

What are popular job titles related to Bank Collections jobs in Illinois?

For Bank Collections jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Bank Collections jobs in Illinois look for?

The top searched job categories for Bank Collections jobs in Illinois are:

Bank Collections jobs near you
Infographic showing various Bank Collections job openings in Illinois as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $43,263 per year, or $20.8 per hour.

Corporate Collections Specialist

Morton Community Bank

Spring Bay, IL • On-site

$24.99 - $35.24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Key responsibilities

  • Perform loss mitigation and recovery activities for delinquent or charged-off accounts in accordance with bank and legal guidelines.

  • Contact clients to discuss the details of the money owed and keep extensive documentation of all actions taken.

  • Participate in the collection process, including loss mitigation, foreclosures, repossessions, pre charge-off, charge-off, recovery, bankruptcy, and agency liaison collections.

Job description

Make the change and be the difference. Take ownership at Clock Tower Community Bank, a division of Morton Community Bank!

Established in 1960 with just one location in Morton, IL, Morton Community Bank (MCB) has grown to over 550 employees, 50 branch locations and over $5 billion in assets! We pride ourselves on our dedicated service to our customers and our communities, while placing much value on our internal assets, our employees. Each MCB employee OWNS a portion of the bank with our ESOP (Employee Stock Ownership Plan). The ESOP has proven to be a substantial benefit to employees upon retirement.

Pay or shift range: $24.99 to $35.24 USD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Enjoy the Benefits of working at MCB!

Medical, Dental, Vision, Short-Term Disability, HSA, FSA, 401k.

Life and AD&D Insurances and Long-Term Disability, Vacation Days, Personal Days, and Paid Holidays.

Job SummaryResponsible for performing loss mitigation and recovery activities regarding delinquent or charged-off accounts in accordance
with Bank and legal guidelines, including related state and federal regulations.Essential Duties & Responsibilities· Contact the individual and discuss the details of the money owed
· Remind the client of the sale, credit or contract conditions
· Keep extensive documentation of all the actions taken for legal purposes
· Participate in the collection process to include loss mitigation, foreclosures, repossessions, pre charge-off, charge- off, recovery, bankruptcy, and agency liaison collections
· Perform routine daily tasks; review reports, prepares correspondence; participate in special projects
· Conduct repossessed sales (buyer contact, marketing, etc)
· Assist with the management of REO (sales, showings, potential buyer contact, communication with realtor)
· Communicates with attorneys and participate in the legal action initiation ranging from judgments, BK filings, estate filings, foreclosure action

Supervisory Requirements

Personnel Management: This position has no supervisory responsibilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· The physical activities of this position may include climbing, reaching, standing, lifting, talking, hearing and performing repetitive motions.
· Medium exertion; exerting up to 50 pounds of force occasionally, and or up to 20 pounds of force frequently, and or up to 10 pounds of force constantly to move objects.
· The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal.

Work Environment

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· The noise level in the work environment is usually moderate.
· Employees, who work 7 ½ continuous hours or more, must take a 30 minute uninterrupted lunch break no later than 5 hours after beginning their work day

Education and Qualifications

Essential:
· High school diploma or equivalent
· BSA and other Bank related training through BAI is required annually
Experience

Essential:
· Knowledge of customer service principles
· Relevant computer skills

Licenses and Certifications

Essential: Valid Driver’s License

This job description is not an employment contract, implied or otherwise; therefore, employment relationship remains "at-will."

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