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Bank Collections Jobs in California (NOW HIRING)

M&T Bank

Collections & Credit Specialist

Irvine, CA

$34.68 - $57.80/hr

Document all collections activity within the collections system. Provide regular status reports to ... Promote and environment that supports belonging and reflects the M&T Bank brand. * Maintain M&T ...

M&T Bank

Collections & Credit Specialist

Irvine, CA · On-site

$34.68 - $57.80/hr

Document all collections activity within the collections system. Provide regular status reports to ... Promote and environment that supports belonging and reflects the M&T Bank brand. * Maintain M&T ...

Robert Half

Collections Specialist

Pasadena, CA · On-site

$28.50 - $33/hr

We are looking for a detail-oriented Collections Specialist to join our team in California in a ... bank deposits, posting receipts, researching incoming payments, and applying cash in the system.

WESTAMERICA BANK

$70K - $75K/yr

Manages the day-to-day activities and staff of the Wires and Central Collections departments ... Become an expert with the Bank's wire transfer system. Manages department system projects. Develops ...

Westamerica Bank

$70K - $75K/yr

Manages the day-to-day activities and staff of the Wires and Central Collections departments ... Become an expert with the Bank's wire transfer system. Manages department system projects. Develops ...

Westamerica Bank

$70K - $75K/yr

Manages the day-to-day activities and staff of the Wires and Central Collections departments ... Become an expert with the Bank's wire transfer system. Manages department system projects. Develops ...

Mission Bank

Business Banker

Visalia, CA

$61K - $75K/yr

Thorough knowledge of the Bank's products and services including Treasury Management. Calls on ... and outgoing collections, incoming and outgoing wires, credit ratings, certifications, change ...

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Bank Collections information

See California salary details

$12

$21

$29

How much do bank collections jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for bank collections in California is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in bank collections?

To thrive in Bank Collections, you need a solid understanding of financial regulations, debt recovery processes, and strong analytical abilities, often supported by a background in finance or customer service. Familiarity with collections management systems, CRM software, and knowledge of FDCPA (Fair Debt Collection Practices Act) guidelines are typically required. Excellent negotiation, problem-solving, and interpersonal skills distinguish top performers in this position. These skills ensure effective debt recovery while maintaining customer relationships and compliance with legal standards.

What are some typical challenges faced by professionals working in bank collections?

Professionals in Bank Collections often encounter challenges such as dealing with unresponsive or distressed customers, meeting collection targets under time constraints, and navigating complex financial situations. Balancing assertiveness with empathy is key when communicating with clients to find effective solutions for repayment. Additionally, staying up to date on changing regulations and maintaining accurate documentation are essential to avoid compliance issues. The role can be fast-paced, requiring resilience and adaptability to handle difficult conversations and high call volumes. However, overcoming these challenges can lead to valuable experience and opportunities for advancement within banking operations or credit management.

What does a bank collections specialist do at a bank?

A bank collections specialist is responsible for managing overdue accounts by contacting customers to arrange payments, resolving billing issues, and minimizing financial losses for the bank. They often use collection software and require strong communication and negotiation skills to recover delinquent funds efficiently.

What is a bank collections?

A Bank Collections job involves contacting customers who have overdue accounts to arrange payment and help them resolve outstanding debts. Collections agents work with individuals or businesses to negotiate payment plans, provide information on account status, and, if necessary, escalate cases to legal or recovery departments. Strong communication, negotiation, and problem-solving skills are essential to succeed in this role.

What are popular job titles related to Bank Collections jobs in California? For Bank Collections jobs in California, the most frequently searched job titles are:
What job categories do people searching Bank Collections jobs in California look for? The top searched job categories for Bank Collections jobs in California are:
Bank Collections jobs near you
Infographic showing various Bank Collections job openings in California as of August 2026, with employment types broken down into 50% Full Time, and 50% Temporary. Highlights an 100% In-person job distribution, with an average salary of $44,062 per year, or $21.2 per hour.

Collections & Credit Specialist

M&T Bank

Irvine, CA

$34.68 - $57.80/hr

Full-time

Re-posted 13 days ago

M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 185 frontline employees who took The Breakroom Quiz

89th of 170 rated banks

Job description

Overview:

Reporting to the SVP, Operations this position is responsible for collecting all levels and stages of delinquency in the M&T Equipment Finance Corporation ("MTEFC") loan portfolio. Gathers and analyzes financial information and makes recommendations to management regarding loss mitigation, collateral valuation, and recovery strategy. Coordinates and closes loan modifications, public foreclosure sales, and repossession activities for the MTEFC portfolio.

Primary Responsibilities:
  • Collect on all levels and stages of past due MTEFC accounts in compliance with Federal and local collection laws and internal credit policies and procedures. Document all collections activity within the collections system. Provide regular status reports to Operations Management regarding account-level activities.
  • Contact borrowers, guarantors, and their representatives to discuss past due status and develop payment strategies to return accounts to current status. Work closely with sales team members and other outside resources to effectively manage delinquent accounts and minimize potential losses. Identify and communicate risk-related issues needing escalation to management.
  • Manage portfolio-related customer service requests to include account reconciliations, amortization schedules, payoff requests, general account research and other similar tasks.
  • Understand and utilize consumer and commercial credit reports, gather financial statements, tax returns, bank statements, and other information to effectively coordinate with management to develop payment strategies and workouts on more complex or unique situations.
  • Review borrower applications and financial information for completeness, prepare collateral analyses, and present sound recommendations on accounts that request a loan restructure or extension. Prepare, structure, and document any modifications on loans that have been approved by management, including pricing and coordinating the required signatures on all documentation from the borrowers.
  • Recommend and manage late-stage collection activities such as repossessions, prepare and conduct foreclosure sales, and assist in the remarketing of equipment. Understand and adhere to the Company's risk and regulatory standards, policies, and controls as well as the Fair Debt Collection Practices Act.
  • Promote and environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external control points together with any issues raised by external regulators as applicable.
  • Complete other related activities as assigned.
Education and Experience Required:

Bachelor's degree preferred. A minimum of 3 years' related work experience with a preference for experience working for an equipment financial firm.

Familiarity with consumer and commercial credit reports, as well as an in-depth understanding of promissory notes, loans, leases, and other documents/laws that govern repayment of commercial contracts.

#LI-LA1

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $34.68 - $57.80 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationIrvine, California, United States of America

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