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Bank Collections Jobs in Oklahoma (NOW HIRING)

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How much do bank collections jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for bank collections in Oklahoma is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.21 per hour, depending on experience, location, and employer.

What is a bank collections?

A Bank Collections job involves contacting customers who have overdue accounts to arrange payment and help them resolve outstanding debts. Collections agents work with individuals or businesses to negotiate payment plans, provide information on account status, and, if necessary, escalate cases to legal or recovery departments. Strong communication, negotiation, and problem-solving skills are essential to succeed in this role.

What are the key skills and qualifications needed to thrive in bank collections?

To thrive in Bank Collections, you need a solid understanding of financial regulations, debt recovery processes, and strong analytical abilities, often supported by a background in finance or customer service. Familiarity with collections management systems, CRM software, and knowledge of FDCPA (Fair Debt Collection Practices Act) guidelines are typically required. Excellent negotiation, problem-solving, and interpersonal skills distinguish top performers in this position. These skills ensure effective debt recovery while maintaining customer relationships and compliance with legal standards.

What are some typical challenges faced by professionals working in bank collections?

Professionals in Bank Collections often encounter challenges such as dealing with unresponsive or distressed customers, meeting collection targets under time constraints, and navigating complex financial situations. Balancing assertiveness with empathy is key when communicating with clients to find effective solutions for repayment. Additionally, staying up to date on changing regulations and maintaining accurate documentation are essential to avoid compliance issues. The role can be fast-paced, requiring resilience and adaptability to handle difficult conversations and high call volumes. However, overcoming these challenges can lead to valuable experience and opportunities for advancement within banking operations or credit management.

How to get a job in bank collections?

To get a job in bank collections, candidates typically need a high school diploma or equivalent, strong communication and negotiation skills, and familiarity with financial software. Relevant experience in customer service or finance can improve chances, and some employers may require certification or training in debt collection practices.

What does a bank collections specialist do at a bank?

A bank collections specialist is responsible for managing overdue accounts by contacting customers to arrange payments, resolving billing issues, and minimizing financial losses for the bank. They often use collection software and require strong communication and negotiation skills to recover delinquent funds efficiently.

What are popular job titles related to Bank Collections jobs in Oklahoma?

For Bank Collections jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Bank Collections jobs in Oklahoma look for?

The top searched job categories for Bank Collections jobs in Oklahoma are:

What cities in Oklahoma are hiring for Bank Collections jobs?

Cities in Oklahoma with the most Bank Collections job openings:

Bank Collections jobs near you
Infographic showing various Bank Collections job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,224 per year, or $19.8 per hour.

Member Solutions & Collections Specialist

company1359

Tulsa, OK • On-site

$19.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Description
Energy One Federal Credit Union is seeking a detail-oriented and member-focused Collections Specialist to help protect the credit union's assets while delivering exceptional service to our members. This role is responsible for managing delinquent loan accounts, collecting past-due payments, and working collaboratively with members to establish effective repayment solutions. The ideal candidate balances firm collections practices with empathy, professionalism, and a commitment to helping members achieve financial stability.
Duties include:
  • Contacts delinquent accounts by phone, email or mail; Advises and counsels members of necessary actions and makes payment arrangements
  • Assisting with GAP claims, scanning paper files, assigning charged off accounts to the attorney and collections agency, calling on negative accounts, and calling on accounts with force placed insurance.
  • Evaluates financial situation of delinquent borrowers; Makes recommendations to Department Supervisor to repossess collateral or take other legal action when other arrangements to bring the loan current are unsuccessful.
  • Maintains accurate files and documentation of all contacts made with borrowers in system as required.
  • Stays current on collections process knowledge. Comply with credit union procedures for collections. Informs management of trends in loan underwriting contributing to delinquent/charged-off loans.

Benefits:
  • 401(k)
  • 401(k) matching
  • Health, Dental, and Vision Insurances
  • Paid Time Off
  • Life Insurance
  • Short and Long Term Disability Insurance
  • Flex Spending Account (FSA)

Requirements
  • High school diploma
  • Minimum 2 years of Collections experience is highly desirable
  • Previous experience in financial services, banking, or credit union operations preferred.
  • Strong communication and interpersonal skills with a commitment to delivering outstanding member service.
  • Ability to handle multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment .
  • Proficiency in Microsoft Office and financial systems is a plus.

Apply