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Credit Collections Associate Jobs in Oklahoma (NOW HIRING)

Meriton

Collections Specialist

Oklahoma City, OK · On-site

$17.25 - $23.25/hr

Credit & Collections Supervisor FLSA Status: Exempt Location: Oklahoma City, OK Summary: The ... Associates degree and/or 3+ years of experience in collections * Strong experience with ERP systems ...

Meriton

Collections Specialist

Oklahoma City, OK

$17.25 - $23.25/hr

Credit & Collections Supervisor FLSA Status: Exempt Location: Oklahoma City, OK Summary: The ... Associates degree and/or 3+ years of experience in collections * Strong experience with ERP systems ...

Meriton

Collections Specialist

Oklahoma City, OK · On-site

$17.25 - $23.25/hr

Credit & Collections Supervisor FLSA Status: Exempt Location: Oklahoma City, OK Summary: The ... Associates degree and/or 3+ years of experience in collections * Strong experience with ERP systems ...

System One

Credit Analyst

Tulsa, OK · On-site

... collections, or a related financial role, or any combination of education and experience, which would provide an equivalent background. * Credit Business Associate certification preferred. * Strong ...

System One

Credit Analyst

Tulsa, OK · On-site

... collections, or a related financial role, or any combination of education and experience, which would provide an equivalent background. * Credit Business Associate certification preferred. * Strong ...

Signet Jewelers

Jewelry Sales Associate

Oklahoma City, OK · On-site

$15.25 - $19/hr

Utilize extensive knowledge of our inventory and designer collections to guide customers in making ... No push to sell warranties, credit applications, or additional products. Requirements: * Experience:

Diamonds Direct

$14.50 - $18/hr

Utilize extensive knowledge of our inventory and designer collections to guide customers in making ... No push to sell warranties, credit applications, or additional products. Requirements: * Experience:

LHH US

Accountant II

Tulsa, OK

$31.25 - $41/hr

Manage accounts receivable, collections, cash receipts, credit invoices, and customer rebates ... Kelly Martin Benefit offerings available for our associates include medical, dental, vision, life ...

LHH US

Accountant II

Tulsa, OK · On-site

$31.25 - $41/hr

Manage accounts receivable, collections, cash receipts, credit invoices, and customer rebates ... Kelly Martin Benefit offerings available for our associates include medical, dental, vision, life ...

Accenture

$73K - $218K/yr

Lead Tier 1 and Tier 2 business validation variance analysis across GL, Collections & Credit (C&C ... If Associate's Degree, must have equivalent minimum 6 years' work experience. Bonus Points If:

System One

Accounting Assistant

Tulsa, OK · On-site

$22 - $26/hr

Reconcile bank accounts, credit card statements, and general ledger accounts * Assist with invoice ... Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred * Minimum of ...

System One

Accounting Clerk

Claremore, OK · On-site

$20 - $23/hr

Collections & Customer Communication * Monitor outstanding balances and follow up on past-due ... Associate degree in Accounting preferred. * 1-3 years of experience in Accounts Receivable ...

System One

Accounting Clerk

Claremore, OK · On-site

$20 - $23/hr

Collections & Customer Communication * Monitor outstanding balances and follow up on past-due ... Associate degree in Accounting preferred. * 1-3 years of experience in Accounts Receivable ...

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Credit Collections Associate information

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What are the most commonly searched types of Credit Collections jobs in Oklahoma?

The most popular types of Credit Collections jobs in Oklahoma are:

What are popular job titles related to Credit Collections Associate jobs in Oklahoma?

For Credit Collections Associate jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Credit Collections Associate jobs in Oklahoma look for?

The top searched job categories for Credit Collections Associate jobs in Oklahoma are:

Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Collections Specialist

Meriton

Oklahoma City, OK • On-site

$17.25 - $23.25/hr

Full-time

Posted 19 days ago

Job description

Position Description

Job Title: Collections Specialist                        

Reports To: Credit & Collections Supervisor

FLSA Status: Exempt

Location: Oklahoma City, OK

Summary:

The Collections Specialist is a proactive and detail-oriented professional responsible for managing a dedicated portfolio of accounts to ensure timely payment and minimize outstanding balances. This role requires a high degree of autonomy, as you will manage your daily workflow and prioritize tasks to meet deadlines and key performance indicators. You will be the primary point of contact for customer inquiries and disputes, working collaboratively to resolve issues and maintain strong client relationships.

Essential Duties and Responsibilities:

Collections & Account Management:

  • Monitor assigned customer accounts for open balances and aging status.
  • Initiate and document collections outreach via phone and email, adhering to a defined cadence for follow-up.
  • Escalate accounts approaching exceeded aging to senior staff and local leadership.
  • Ensure that no account reaches or remains within the company's standard aging bucket without proper documentation and approval.

Lien & Legal Process:

  • Initiate and track the lien filing process via lien software to protect the company's rights.
  • Prepare and issue conditional and unconditional lien waivers, ensuring a high accuracy.
  • Maintain proper records of waivers, releases, and lien filings for audit readiness.

Communication & Collaboration:

  • Serve as the direct contact for customer inquiries and follow up on tickets to ensure a timely resolution.
  • Coordinate with billing and service departments to resolve disputed invoices or misapplied payments.
  • Participate in weekly and monthly meetings with local and central teams to review portfolio aging trends and high-risk accounts.
  • Liaise with the legal team on enforcement and escalation of collections cases.

Compliance & Reporting:

  • Ensure all customer interactions and follow-ups are meticulously documented in the Microsoft Dynamics 365 CRM.
  • Provide daily status updates and share exceptions with the working capital team.
  • Assist with month-end close by ensuring all lien statuses and waiver issuance are up to date.
  • Maintain local records in alignment with SOX requirements.

Other Duties

  • Regular, consistent and necessary to meet the needs of the business
  • Performs other duties and responsibilities as assigned
  • Must conduct self in an ethical, legal, and responsible manner at all times
  • Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct

Competencies

Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions.

  • Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills
  • Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
  • Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
  • Strong attention to detail
  • Ability to work in a fast-paced environment
  • Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
  • Ability to establish and build effective working relationships with colleagues and staff.

Education/Experience:

  • Associates degree and/or 3+ years of experience in collections
  • Strong experience with ERP systems, particularly Financial & Operations, is a plus.
  • Demonstrated ability to work autonomously and manage a high volume of work.
  • Proficiency with Microsoft Office, including Pivot Tables and Macros, for data analysis.
  • Familiarity with ticketing/case management systems is required.
 
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About Meriton

Sourced by ZipRecruiter

Industry

Business consulting services

Company size

51 - 200 Employees

Headquarters location

Irving, TX, US

Year founded

2019

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