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Bank Collections Jobs in Ontario (NOW HIRING)

Rogers Communications

Manager, Collections

Chatham, ON · On-site

Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and ... You'll bring a strong understanding of collections strategies within a regulated environment, a ...

Rogers Communications

Manager, Collections

Oakville, ON · On-site

Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and ... You'll bring a strong understanding of collections strategies within a regulated environment, a ...

Rogers Communications

Manager, Collections

Toronto, ON · On-site

Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and ... You'll bring a strong understanding of collections strategies within a regulated environment, a ...

Rogers Communications

Manager, Collections

Orillia, ON · On-site

Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and ... You'll bring a strong understanding of collections strategies within a regulated environment, a ...

Rogers Communications

Manager, Collections

Courtice, ON · On-site

Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and ... You'll bring a strong understanding of collections strategies within a regulated environment, a ...

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All JobsBank Collections JobsBank Collections Jobs in Ontario

Bank Collections information

See Ontario salary details

$21.5K

$52.7K

$82K

How much do bank collections jobs pay per year?

As of Sep 6, 2026, the average yearly pay for bank collections in Ontario is $52,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a bank collections?

A Bank Collections job involves contacting customers who have overdue accounts to arrange payment and help them resolve outstanding debts. Collections agents work with individuals or businesses to negotiate payment plans, provide information on account status, and, if necessary, escalate cases to legal or recovery departments. Strong communication, negotiation, and problem-solving skills are essential to succeed in this role.

What are the key skills and qualifications needed to thrive in bank collections?

To thrive in Bank Collections, you need a solid understanding of financial regulations, debt recovery processes, and strong analytical abilities, often supported by a background in finance or customer service. Familiarity with collections management systems, CRM software, and knowledge of FDCPA (Fair Debt Collection Practices Act) guidelines are typically required. Excellent negotiation, problem-solving, and interpersonal skills distinguish top performers in this position. These skills ensure effective debt recovery while maintaining customer relationships and compliance with legal standards.

What are some typical challenges faced by professionals working in bank collections?

Professionals in Bank Collections often encounter challenges such as dealing with unresponsive or distressed customers, meeting collection targets under time constraints, and navigating complex financial situations. Balancing assertiveness with empathy is key when communicating with clients to find effective solutions for repayment. Additionally, staying up to date on changing regulations and maintaining accurate documentation are essential to avoid compliance issues. The role can be fast-paced, requiring resilience and adaptability to handle difficult conversations and high call volumes. However, overcoming these challenges can lead to valuable experience and opportunities for advancement within banking operations or credit management.

How to get a job in bank collections?

To get a job in bank collections, candidates typically need a high school diploma or equivalent, strong communication and negotiation skills, and familiarity with financial software. Relevant experience in customer service or finance can improve chances, and some employers may require certification or training in debt collection practices.

What does a bank collections specialist do at a bank?

A bank collections specialist is responsible for managing overdue accounts by contacting customers to arrange payments, resolving billing issues, and minimizing financial losses for the bank. They often use collection software and require strong communication and negotiation skills to recover delinquent funds efficiently.

What are popular job titles related to Bank Collections jobs in Ontario?

For Bank Collections jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Bank Collections jobs in Ontario look for?

The top searched job categories for Bank Collections jobs in Ontario are:

Bank Collections jobs near you
Infographic showing various Bank Collections job openings in Ontario as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $52,662 per year, or $25.3 per hour.

Full Time French Bilingual Collections Agent - Experience Required

ABL Careers

Toronto, ON • Remote

CA$20/hr

Full-time

Re-posted 11 hours ago

Job description

Upcoming Position Full Time Positions Available! French Bilingual Collection/Banking Call Center Openings! Remote! Work from home Are you fluent in both French English? Do you have experience working in collections or Banking? Look no further! We have an amazing job opportunity for you! What's in it for you: - Pay rate of $20 hour - Weekly pay every Friday - Full time, long term position - Steady hours Monday to Friday - Work From Home - Work with a great company What you will be doing: - Communicating in both French and English with customers - both verbally and through e-mail - Outbound calls conveying information regarding overdue accounts, and to promote timely payments of accounts - Review customer account statuses and modify based on payment activities - Follow up on and resolve customer claims - Process authorized customer credit notes and payments - Build and maintain strong lines of communication and working relationships both internally and externally What we are looking for: - Fluent in both French and English - Minimum high school graduation required (OSSD, or equivalent) - Minimum of 1 year of experience in a similar collections or banking role - Must be able to pass a criminal record check APPLY NOW! Please respond to this posting with a copy of your resume. After submitting your resume, you will receive a reach out from our virtual recruiter. This reach out contains an important questionnaire that must be completed to highlight your skills for this position. We will contact qualified candidates for this role. AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL's AI policy, please visit www.ablemployment.com/how-abl-utilizes-automation-and-ai-technology/