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Bank Collections Jobs in Wisconsin (NOW HIRING)

Collections Representative

Superior, WI ยท On-site

$20 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type: Full-time, Non-exempt Across Minnesota and Wisconsin, National Bank of Commerce is making ... The Collections Representative is responsible for managing collection activities for the bank ...

Contact Us, Collections Representative

Milwaukee, WI ยท On-site

$16.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must have three years or more experience in the following: call center quality assurance or operations, collections, customer service, banking or business related fields.. Benefits: * Blitt and ...

Collections Representative

Milwaukee, WI ยท On-site

$16.75 - $21.75/hr

... collections. Duties and Responsibilities: Contact daily assigned collection routes and continue ... retail bank. Experience working in a process-oriented environment with importance placed on ...

WI ยท On-site

$15.25 - $19.75/hr

... collections. Duties and Responsibilities: Contact daily assigned collection routes and continue ... retail bank. Experience working in a process-oriented environment with importance placed on ...

Collections Representative

Madison, WI ยท On-site

$17.25 - $22.25/hr

... collections. Duties and Responsibilities: Contact daily assigned collection routes and continue ... retail bank. Experience working in a process-oriented environment with importance placed on ...

Collections Representative

Racine, WI ยท On-site

$16 - $20.75/hr

... collections. Duties and Responsibilities: Contact daily assigned collection routes and continue ... retail bank. Experience working in a process-oriented environment with importance placed on ...

Collections Representative

Pewaukee, WI ยท On-site

$16.75 - $21.50/hr

... collections. Duties and Responsibilities: Contact daily assigned collection routes and continue ... retail bank. Experience working in a process-oriented environment with importance placed on ...

WI ยท On-site

$15.25 - $19.75/hr

... collections. Duties and Responsibilities: Contact daily assigned collection routes and continue ... retail bank. Experience working in a process-oriented environment with importance placed on ...

WI ยท On-site

$15.25 - $19.75/hr

... collections. Duties and Responsibilities: Contact daily assigned collection routes and continue ... retail bank. Experience working in a process-oriented environment with importance placed on ...

Collections Representative

Platteville, WI ยท On-site

$16.75 - $21.50/hr

... collections. Duties and Responsibilities: Contact daily assigned collection routes and continue ... retail bank. Experience working in a process-oriented environment with importance placed on ...

WI ยท On-site

$15.25 - $19.75/hr

... collections. Duties and Responsibilities: Contact daily assigned collection routes and continue ... retail bank. Experience working in a process-oriented environment with importance placed on ...

Collections Representative

Kenosha, WI ยท On-site

$16.50 - $21.50/hr

... collections. Duties and Responsibilities: Contact daily assigned collection routes and continue ... retail bank. Experience working in a process-oriented environment with importance placed on ...

WI ยท On-site

$15.25 - $19.75/hr

... collections. Duties and Responsibilities: Contact daily assigned collection routes and continue ... retail bank. Experience working in a process-oriented environment with importance placed on ...

WI ยท On-site

$15.25 - $19.75/hr

... collections. Duties and Responsibilities: Contact daily assigned collection routes and continue ... retail bank. Experience working in a process-oriented environment with importance placed on ...

A minimum of five years of mortgage or banking experience is required, with at least two years of experience in collections, investor reporting or default servicing strongly preferred. Waukesha State ...

Default Specialist

Waukesha, WI ยท On-site

$23 - $26/hr

A minimum of five years of mortgage or banking experience is required, with at least two years of experience in collections, investor reporting or default servicing strongly preferred. Waukesha State ...

Default Specialist

Waukesha, WI ยท On-site

$23 - $26/hr

A minimum of five years of mortgage or banking experience is required, with at least two years of experience in collections, investor reporting or default servicing strongly preferred. Waukesha State ...

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Bank Collections information

See Wisconsin salary details

$13

$21

$30

How much do bank collections jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for bank collections in Wisconsin is $21.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in bank collections?

To thrive in Bank Collections, you need a solid understanding of financial regulations, debt recovery processes, and strong analytical abilities, often supported by a background in finance or customer service. Familiarity with collections management systems, CRM software, and knowledge of FDCPA (Fair Debt Collection Practices Act) guidelines are typically required. Excellent negotiation, problem-solving, and interpersonal skills distinguish top performers in this position. These skills ensure effective debt recovery while maintaining customer relationships and compliance with legal standards.

What are some typical challenges faced by professionals working in bank collections?

Professionals in Bank Collections often encounter challenges such as dealing with unresponsive or distressed customers, meeting collection targets under time constraints, and navigating complex financial situations. Balancing assertiveness with empathy is key when communicating with clients to find effective solutions for repayment. Additionally, staying up to date on changing regulations and maintaining accurate documentation are essential to avoid compliance issues. The role can be fast-paced, requiring resilience and adaptability to handle difficult conversations and high call volumes. However, overcoming these challenges can lead to valuable experience and opportunities for advancement within banking operations or credit management.

What does a bank collections specialist do at a bank?

A bank collections specialist is responsible for managing overdue accounts by contacting customers to arrange payments, resolving billing issues, and minimizing financial losses for the bank. They often use collection software and require strong communication and negotiation skills to recover delinquent funds efficiently.

What is a bank collections?

A Bank Collections job involves contacting customers who have overdue accounts to arrange payment and help them resolve outstanding debts. Collections agents work with individuals or businesses to negotiate payment plans, provide information on account status, and, if necessary, escalate cases to legal or recovery departments. Strong communication, negotiation, and problem-solving skills are essential to succeed in this role.

What are popular job titles related to Bank Collections jobs in Wisconsin?

For Bank Collections jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Bank Collections jobs in Wisconsin look for?

The top searched job categories for Bank Collections jobs in Wisconsin are:

Infographic showing various Bank Collections job openings in Wisconsin as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $45,064 per year, or $21.7 per hour.

Collections Representative

NATIONAL BANK OF COMMERCE

Superior, WI โ€ข On-site

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Job Type:ย Full-time, Non-exempt

Across Minnesota and Wisconsin, National Bank of Commerce is making a difference in the financial lives of the people, communities, and businesses we serve. We exist to help our customers accomplish more than they could on their own. Join our creative and accomplished professional team to help us make more possible.

The Collections Representative is responsible for managing collection activities for the bank's retail loan portfolio, including Freddie Mac and other secondary market mortgage loans, portfolio mortgage loans, home equity products, direct and indirect consumer loans, and other retail lending programs. This role works to minimize delinquency and credit risk through effective account management, customer communication, payment arrangement negotiation, and resolution of delinquent loan accounts. The position also supports portfolio performance by assisting in the development and execution of collection strategies and recommending appropriate actions, including repossessions, foreclosures, legal proceedings, or referral to third-party collection agencies when necessary.

In addition to collection responsibilities, the Collections Representative ensures compliance with bank policies, secondary market investor requirements, and all applicable state and federal regulations. The role is responsible for completing required reporting for Freddie Mac and other secondary market investors within established deadlines, maintaining accurate documentation of collection efforts, and staying current on collection practices, regulatory requirements, and servicing guidelines. Through collaboration with department leadership, this position helps maintain acceptable delinquency levels, protect bank assets, and supports the overall quality and performance of the loan portfolio.

Qualificationsย 

  • High School Diploma or equivalent; relevant secondary education or a combination of education and experience preferred
  • Previous banking and/or financial service industry experience required; prior collection experience preferred
  • Basic computer skills
  • Effective oral, written, and interpersonal skills
  • Ability to exhibit NBC core values at all times: Respect, Integrity, Teamwork, and Accountability

The pay range for this position is $20.00 to $30.00 per hour. This pay range is contingent on relevant skills, training, experience, education, and other job-related factors permitted by law.

National Bank of Commerce offers an excellent benefits package including health, dental, and vision plan for you, your spouse, and eligible children, Health Savings Account (HSA) contribution (including employer contributions), flexible spending accounts, 401(k) plan with a generous match, paid time off program, paid holidays & floating holidays, volunteer time off program, employer paid life insurance, voluntary life plans, short-term disability insurance, long-term disability insurance, health and wellness incentive, and employee assistance program.
National Bank of Commerce is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. National Bank of Commerce will comply with all federal and state laws concerning the application and employment of people with disabilities.