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Bank Collections Jobs in Wisconsin (NOW HIRING)

Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make ... collections and workout, loan processing/documentation and credit analysis - Excellent problem ...

... bank business linesMonitor past dues and assist with collections if requiredMeet established growth and sales goalsAdhere to bank policies and proceduresProvide valuable feedback on overall client ...

Foster referral relationships with employees in other bank business lines * Monitor past dues and assist with collections if required * Meet established growth and sales goals * Adhere to bank ...

Foster referral relationships with employees in other bank business lines * Monitor past dues and assist with collections if required * Meet established growth and sales goals * Adhere to bank ...

Commercial Loan Officer

Green Bay, WI · On-site

$79K - $97K/yr

As an employee of the Bank, supports company culture and mission statement to Have a Positive ... Maintains Collections and Charge Off Accounts * Reviews delinquent reports and/or files to ...

New

Business Service Rep

Appleton, WI · On-site

$15.50 - $19.50/hr

Why Work at Bank First At Bank First, we're not just a bank-we're a community. Consistently ranked ... collections * Participate in customer meetings and calls as needed, taking notes and providing ...

Business Service Rep

Appleton, WI · On-site

$15.50 - $19.50/hr

Why Work at Bank First At Bank First, we're not just a bank-we're a community. Consistently ranked ... collections * Participate in customer meetings and calls as needed, taking notes and providing ...

Prior experience in customer service, retail banking, commercial banking, treasury management, operations, credit, collections, or merchant services preferred. * Prior sales experience in merchant ...

Showing results 21-40

Bank Collections information

See Wisconsin salary details

$13

$21

$30

How much do bank collections jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for bank collections in Wisconsin is $21.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.28 per hour, depending on experience, location, and employer.

What is a bank collections?

A Bank Collections job involves contacting customers who have overdue accounts to arrange payment and help them resolve outstanding debts. Collections agents work with individuals or businesses to negotiate payment plans, provide information on account status, and, if necessary, escalate cases to legal or recovery departments. Strong communication, negotiation, and problem-solving skills are essential to succeed in this role.

What are the key skills and qualifications needed to thrive in bank collections?

To thrive in Bank Collections, you need a solid understanding of financial regulations, debt recovery processes, and strong analytical abilities, often supported by a background in finance or customer service. Familiarity with collections management systems, CRM software, and knowledge of FDCPA (Fair Debt Collection Practices Act) guidelines are typically required. Excellent negotiation, problem-solving, and interpersonal skills distinguish top performers in this position. These skills ensure effective debt recovery while maintaining customer relationships and compliance with legal standards.

What are some typical challenges faced by professionals working in bank collections?

Professionals in Bank Collections often encounter challenges such as dealing with unresponsive or distressed customers, meeting collection targets under time constraints, and navigating complex financial situations. Balancing assertiveness with empathy is key when communicating with clients to find effective solutions for repayment. Additionally, staying up to date on changing regulations and maintaining accurate documentation are essential to avoid compliance issues. The role can be fast-paced, requiring resilience and adaptability to handle difficult conversations and high call volumes. However, overcoming these challenges can lead to valuable experience and opportunities for advancement within banking operations or credit management.

How to get a job in bank collections?

To get a job in bank collections, candidates typically need a high school diploma or equivalent, strong communication and negotiation skills, and familiarity with financial software. Relevant experience in customer service or finance can improve chances, and some employers may require certification or training in debt collection practices.

What does a bank collections specialist do at a bank?

A bank collections specialist is responsible for managing overdue accounts by contacting customers to arrange payments, resolving billing issues, and minimizing financial losses for the bank. They often use collection software and require strong communication and negotiation skills to recover delinquent funds efficiently.

What are popular job titles related to Bank Collections jobs in Wisconsin?

For Bank Collections jobs in Wisconsin, the most frequently searched job titles are:

Infographic showing various Bank Collections job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $45,064 per year, or $21.7 per hour.

Special Loans Workout Manager

US Bank

Brookfield, WI • On-site

$169K - $207K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


U.S. Bank rating

8.2

Company rating: 8.2 out of 10

Based on 360 frontline employees who took The Breakroom Quiz

51st of 171 rated banks


Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Leads the development and execution of resolution strategies for large, highly complex, Commercial Real Estate problem loans. Strategies include restructurings, forbearances, note sales, bankruptcies, foreclosures, and asset dispositions. May at times also manage C&I credits.

Negotiates with Borrowers and their representatives to secure repayment agreements and monitors compliance to the terms of repayment agreements. Manages both bilateral and syndicated credits, including negotiating and coordinating workout strategies with participant lenders, borrowers, and key stakeholders. May serve as Agent for syndicated credit facilities and lead lender group negotiations. Evaluates borrower, sponsor, guarantor, collateral, and market conditions to identify recovery opportunities and formulate loss mitigation strategies.

Presents complex credits, risk assessments, and recommended action plans to Senior Management in a concise and effective manner. Provides consultation and strategic guidance to internal business line partners regarding the early identification and evaluation of deteriorating loan situations in order to minimize losses and maximize recoveries.

Maintains current knowledge of laws, regulations, and rulings related to insolvency, bankruptcy, loan enforcement, and creditor remedies. Mentors junior workout professionals.

Basic Qualifications
- Bachelor's degree in Business or related field, Master Degree preferred
- Ten to fifteen years of experience in commercial lending and loan services activities

Preferred Skills/Experience
- Commercial Real Estate Loan expertise; C&I Loan expertise is preferred.

-Prior experience with large, syndicated credits

-Experience serving as the Agent of syndicated credits

- Expert knowledge of specialized lending collections including managing litigation
- Advanced knowledge of commercial lending, loan services and credit policy/procedure
- Advanced knowledge of loan collections and workout, loan processing/documentation and credit analysis
- Excellent problem-solving, negotiating, and decision-making skills
- Strong interpersonal, verbal and written communication skills

This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $169,380.00 - 207,020.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.


What U.S. Bank employees say

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About U.S. Bank

Sourced by ZipRecruiter

U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1863

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