ZipRecruiter

Log In

1

Bank Collections Jobs in Wisconsin (NOW HIRING)

BANK FIRST

Business Service Rep

Appleton, WI · On-site

$15.50 - $19.50/hr

Why Work at Bank First At Bank First, we're not just a bank-we're a community. Consistently ranked ... collections * Participate in customer meetings and calls as needed, taking notes and providing ...

BANK FIRST

Business Service Rep

Appleton, WI · On-site

$15.50 - $19.50/hr

Why Work at Bank First At Bank First, we're not just a bank-we're a community. Consistently ranked ... collections * Participate in customer meetings and calls as needed, taking notes and providing ...

Security Financial Bank

WI · On-site

$60 - $80/hr

Participating in portfolio monitoring, collections, or workout situations as needed * Representing the bank through community involvement, agricultural events, and industry organizations

Nicolet National Bank

Merchant Services Associate

WI · On-site

Prior experience in customer service, retail banking, commercial banking, treasury management, operations, credit, collections, or merchant services preferred. * Prior sales experience in merchant ...

Russell Tobin

Claims Collector

Milwaukee, WI · On-site

$19 - $20/hr

This role is ideal for professionals with experience in collections, banking, customer service, call centers, or financial services who are comfortable communicating with customers and working in a ...

Purpose Financial

Branch Sales Manager

Milwaukee, WI · On-site

Ensure the training of procedures outlining banking, collections, audits, and other company policies and standards are being met. Ensure compliance with federal, state, and local law, as well as ...

Purpose Financial

Branch Sales Manager

Milwaukee, WI · On-site

Ensure the training of procedures outlining banking, collections, audits, and other company policies and standards are being met. Ensure compliance with federal, state, and local law, as well as ...

First Mid

CRA & Fair Banking Officer

Beloit, WI

$73K - $110K/yr

Monitors the Bank's identification and data collections of community development loan, investment, and service activities. Creates and implements enhancements to data collection processes.

previous pagenext page

Showing results 21-40

All JobsBank Collections JobsBank Collections Jobs in Wisconsin

Bank Collections information

See Wisconsin salary details

$13

$21

$30

How much do bank collections jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for bank collections in Wisconsin is $21.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.28 per hour, depending on experience, location, and employer.

What is a bank collections?

A Bank Collections job involves contacting customers who have overdue accounts to arrange payment and help them resolve outstanding debts. Collections agents work with individuals or businesses to negotiate payment plans, provide information on account status, and, if necessary, escalate cases to legal or recovery departments. Strong communication, negotiation, and problem-solving skills are essential to succeed in this role.

What are the key skills and qualifications needed to thrive in bank collections?

To thrive in Bank Collections, you need a solid understanding of financial regulations, debt recovery processes, and strong analytical abilities, often supported by a background in finance or customer service. Familiarity with collections management systems, CRM software, and knowledge of FDCPA (Fair Debt Collection Practices Act) guidelines are typically required. Excellent negotiation, problem-solving, and interpersonal skills distinguish top performers in this position. These skills ensure effective debt recovery while maintaining customer relationships and compliance with legal standards.

What are some typical challenges faced by professionals working in bank collections?

Professionals in Bank Collections often encounter challenges such as dealing with unresponsive or distressed customers, meeting collection targets under time constraints, and navigating complex financial situations. Balancing assertiveness with empathy is key when communicating with clients to find effective solutions for repayment. Additionally, staying up to date on changing regulations and maintaining accurate documentation are essential to avoid compliance issues. The role can be fast-paced, requiring resilience and adaptability to handle difficult conversations and high call volumes. However, overcoming these challenges can lead to valuable experience and opportunities for advancement within banking operations or credit management.

How to get a job in bank collections?

To get a job in bank collections, candidates typically need a high school diploma or equivalent, strong communication and negotiation skills, and familiarity with financial software. Relevant experience in customer service or finance can improve chances, and some employers may require certification or training in debt collection practices.

What does a bank collections specialist do at a bank?

A bank collections specialist is responsible for managing overdue accounts by contacting customers to arrange payments, resolving billing issues, and minimizing financial losses for the bank. They often use collection software and require strong communication and negotiation skills to recover delinquent funds efficiently.

What are popular job titles related to Bank Collections jobs in Wisconsin?

For Bank Collections jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Bank Collections jobs in Wisconsin look for?

The top searched job categories for Bank Collections jobs in Wisconsin are:

Bank Collections jobs near you
Infographic showing various Bank Collections job openings in Wisconsin as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $45,064 per year, or $21.7 per hour.

Business Service Rep

BANK FIRST

Appleton, WI • On-site

$15.50 - $19.50/hr

Other

Re-posted 10 days ago

Key responsibilities

  • Assist Relationship Managers with the loan application, approval, and closing processes, including preparing documentation and verifying legal and collateral information.

  • Coordinate with internal teams to ensure accurate entry of loan details, maintain customer files, and handle loan disbursements and related financial transactions.

  • Serve as a point of contact for commercial clients, managing inquiries, supporting customer service activities, and assisting with client meetings and follow-up tasks.

Job description

Why Work at Bank First
At Bank First, we're not just a bank-we're a community. Consistently ranked among the top-performing banks in the U.S. and Wisconsin, and recognized by American Banker as one of the "Best Banks to Work For". We combine professional excellence with a culture that truly values people. When you join Bank First, you're joining a team that invests in your growth, supports your well-being, and celebrates your contributions.
Why You'll Love Working Here
Imagine a workplace where:
  • Your career growth is supported through training, mentoring, and advancement opportunities
  • Flexibility allows you to balance work and life without compromise
  • Your contributions directly impact guests and communities you care about
  • You're part of a culture built on respect, collaboration, and empowerment

At Bank First, you don't just fill a role-you make a difference. Every interaction matters, and every team member helps shape the experience our guests love.
About the Role: Business Service Representative
The Business Service Representative ("BSR") provides proactive, comprehensive customer care to Bank First's commercial and agricultural clients. The BSR primarily serves as a facilitator in the loan process, acting as a liaison between customers, relationship managers, and processing teams. They also ensure the execution of customer requests and inquiries is coordinated with internal parties to provide accurate and efficient responses. The BSR may not always be the direct executor of tasks but will facilitate the necessary actions. This role requires a strong ability to coordinate multiple tasks, a keen attention to detail, and excellent communication skills to facilitate the various aspects of customer care and commercial loan administration. The BSR is a key player in ensuring the smooth operation of the loan process and maintaining customer satisfaction.
The Guest Experience
The BSR plays an integral role in delivering the Bank First Guest Experience to the bank's commercial and agricultural clients, which is centered on responsiveness and elevating the customer experience by providing seamless, personalized, and innovative banking solutions through every touchpoint. To provide the Guest Experience, the BSR is committed to understanding and anticipating customer needs, fostering meaningful relationships, and enhancing the financial well-being of our customers through a solutions-based approach.
Key Responsibilities
Loan Preparation, Documentation, and Ongoing Servicing
  • Assist Relationship Managers with the loan application and approval process, including preparing and organizing documentation. Assist with loan closings as needed.
  • Ensure proper loan approval has been obtained and order necessary certificates (flood, title, hazard insurance). This may include working directly with the client or their professional resources (Attorney, CPA, Insurance Agent).
  • Verify legal entity names and review organizational documents to confirm authorized signers. Confirm collateral lien status, ensure adherence to loan policy, and evaluate compliance with government regulations.
  • Review loan documents prior to loan closing to ensure accuracy and consistency with loan approvals.
  • Collaborate with Commercial Loan Processing and Servicing teams to ensure accurate entry of loan terms into the bank's core system.
  • Maintain and organize customer files and records, ensuring accuracy and confidentiality.
  • Handle loan disbursements, collect fees, and process invoices promptly.
  • Assist with following up on outstanding loan documentation, such as final title policies and insurance.
  • Enter newly booked loans into the bank's digital banking platform for online access.
  • Review and decision paid workflow items.
  • Reconcile loan expense general ledger accounts.
  • Assist Relationship Managers with requesting, collecting and tracking financial statements and covenants within the Bank's loan administration software

Customer Service and Cross-Functional Support
  • Serve as a trusted point-of-contact for the bank's commercial customers, managing inquiries regarding loans, deposit accounts, digital banking, and business banking products and services, among others. Coordinate with the relevant internal teams to ensure timely and effective resolution of each request.
  • Support Relationship Managers in business development efforts, portfolio administration, and client engagement, including preparing materials, profiling prospects and referral opportunities, reviewing customer files, and assisting with payment collections
  • Participate in customer meetings and calls as needed, taking notes and providing follow-up assistance when necessary.
  • Initiate outgoing wire transfers for commercial clients and maintain/update Wire Transfer Agreements
  • Review and initiate draw requests for construction loans.
  • Assist in managing the bank's electronic client directory and archiving loan and depository documents.

#INDBF
What We're Looking For
  • Associates Degree or equivalent years of experience in banking or loan administration
  • 2+ years financial institution experience preferred
  • Must be proficient in Microsoft Word, Outlook and Excel
  • Proficiency in loan administration software is a plus
  • Must have the ability to handle multiple tasks from a variety of customers and bankers
  • Must be able to prioritize duties

About Bank First
Headquartered in Manitowoc, Wisconsin, Bank First serves communities across Wisconsin and the Illinois Stateline region. Our growth is built on relationship-based banking-getting to know our guests personally and helping them create lasting value.
Our Culture & Vision
We foster curiosity, creativity, and responsiveness while embracing individual differences. Employees are empowered with tools to succeed and supported in their careers. Our vision is to remain the top-performing, independent provider of financial services, delivering personalized solutions and value to guests and communities alike.
Our Values
Relationship Based Community Focused Innovative Solutions Value Driven
Join Bank First and build a career where your contributions matter, your growth is supported, and your work makes a difference every single day.

Apply