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Auto Collections Jobs (NOW HIRING)

Upstart's Auto Collections team supports borrowers across the full delinquency lifecycle, helping customers navigate repayment while protecting customer experience, compliance, and portfolio ...

Auto Collections Representative

Arlington, TX · On-site

$16 - $20.75/hr

At least 1 year of collections experience (auto collections a plus) * Strong communication and negotiation skills * Proficiency in Microsoft Office tools (Outlook, Excel, Word) * High level of ...

Upstart's Auto Collections team supports borrowers across the full delinquency lifecycle, helping customers navigate repayment while protecting customer experience, compliance, and portfolio ...

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Bilingual Auto Collector

Mesa, AZ · On-site

$23 - $25/hr

Currently, we have a Bilingual Auto Collections (Late Stage) Specialist opportunity with a premier Financial Services client in Mesa, AZ. This company is committed to making vehicle ownership ...

Collections Manager

Portland, OR · On-site

$75K - $90K/yr

Auto Acceptance is seeking an experienced Collections Manager who thrives in a fast-paced environment and is passionate about leadership, compliance, and delivering results. If you're a strong ...

Collections Manager

Portland, OR · Hybrid

$75K - $90K/yr

Auto Acceptance is seeking an experienced Collections Manager who thrives in a fast-paced environment and is passionate about leadership, compliance, and delivering results. If you're a strong ...

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Auto Collections information

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How much do auto collections jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for auto collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in Auto Collections, and how can they be effectively managed?

Professionals in Auto Collections often encounter challenges such as dealing with difficult or unresponsive customers, meeting collection targets, and staying updated on compliance regulations. Effectively managing these challenges involves strong communication and negotiation skills, persistence, and a thorough understanding of relevant laws (like the Fair Debt Collection Practices Act). Working closely with team members and using updated collection technologies can also help streamline processes and improve recovery rates. Many organizations provide ongoing training and support to help employees navigate complex situations.

What is the difference between Auto Collections vs Auto Loan Processor?

AspectAuto CollectionsAuto Loan Processor
Primary RoleManaging overdue auto loan accounts and pursuing paymentsProcessing new auto loan applications and verifying borrower information
Work EnvironmentCollections departments, financial institutionsLoan departments, banks, credit unions
Required CredentialsTypically high school diploma; collections experience preferredHigh school diploma or equivalent; some roles may require finance or banking knowledge

Auto Collections professionals focus on recovering overdue payments and managing delinquent accounts, while Auto Loan Processors handle the approval and processing of new auto loans. Both roles are essential in auto finance but differ in responsibilities, work environment, and required skills.

What are auto collections?

Auto collections, also known as automotive collections agents or auto debt collectors, are professionals who work to recover overdue payments on car loans or leases. They typically contact customers who have missed payments, negotiate repayment plans, and may arrange for vehicle repossession if debts remain unpaid. Auto collections agents work for banks, credit unions, auto finance companies, or third-party collection agencies. Their goal is to help lenders minimize losses while working with borrowers to resolve outstanding debts in a fair and legal manner.

What are the key skills and qualifications needed to thrive as an Auto Collections Specialist, and why are they important?

To thrive as an Auto Collections Specialist, you need a solid understanding of debt collection laws, negotiation techniques, and customer account management, often supported by a high school diploma or equivalent experience in collections. Familiarity with collections software, CRM systems, and relevant compliance certifications (such as FDCPA) is typically required. Strong communication, problem-solving, and resilience are important soft skills for handling difficult conversations and maintaining professionalism. These competencies are crucial for effectively recovering payments while protecting customer relationships and ensuring regulatory compliance.
More about Auto Collections jobs
What cities are hiring for Auto Collections jobs? Cities with the most Auto Collections job openings:
What states have the most Auto Collections jobs? States with the most job openings for Auto Collections jobs include:
Auto Collections Representative

Auto Collections Representative

CornerStone Staffing

Irving, TX • On-site

$20 - $24/hr

Full-time

Posted 17 days ago


Job description

We have partnered with a Financial Planning Company in Irving! Do you have recent working experience in Collections, Bankruptcy and Automotive Experience? We want to meet with you! Apply Online TODAY!!!



Auto Collections Representative

Location Irving, TX | Onsite (Remote eligible after training)


COMPENSATION & SCHEDULE

• $20–$24/hr depending on experience

• Monday–Friday, 8:00am–5:30pm (8 hour shift)


**MUST HAVE COLLECTIONS/BANKRUPTCY AND AUTO EXPERIENCE**


ROLE IMPACT: As an Auto Collections Representative, you will play a crucial role in maintaining account resolution and securing payments from clients.


KEY RESPONSIBILITIES

• Manage a queue of delinquent accounts through consistent follow-up and documentation

• Conduct skip tracing and gather collateral or payment information via phone outreach

• Negotiate and establish payment arrangements with urgency and adherence to deadlines

• Maintain confidentiality and data security at all times

• Uphold company compliance standards and reporting practices

MINIMUM QUALIFICATIONS

• 2+ years of recent collections experience required

• 1+ years of recent Repossession experience required

• Bilingual proficiency in English and Spanish required

• High school diploma or equivalent required

• Must pass clerical skills assessment and complete an in-person interview

• Clear background check and drug screening required

CORE TOOLS & SYSTEMS

• Collections management software

• CRM and skip-tracing platforms

• Microsoft Office Suite

• Phone-based outreach systems

• Data entry and clerical tools

PREFERRED SKILLS

• Strong negotiation and conflict resolution abilities

• Knowledge of FDCPA and financial privacy regulations

• Prior experience with remote or hybrid collections work


By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy


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Company Description

CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.
CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!