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Auto Collections Jobs in Florida (NOW HIRING)

Vacatia

Collections Specialist

Kissimmee, FL · On-site

$16.25 - $22/hr

As a Mortgage Collections Specialist, you will play a critical role in supporting owners facing ... Proactively contact owners regarding past-due mortgage payments using phone, auto-dialer systems ...

Vacatia

Collections Specialist

Fort Lauderdale, FL · On-site

$17.50 - $23.75/hr

As a Mortgage Collections Specialist, you will play a critical role in supporting owners facing ... Proactively contact owners regarding past-due mortgage payments using phone, auto-dialer systems ...

Vacatia

Collections Specialist

Kissimmee, FL · On-site

$16.25 - $22/hr

As a Mortgage Collections Specialist, you will play a critical role in supporting owners facing ... Proactively contact owners regarding past-due mortgage payments using phone, auto-dialer systems ...

Vacatia

Collections Specialist

Fort Lauderdale, FL

$17.75 - $24/hr

As a Mortgage Collections Specialist, you will play a critical role in supporting owners facing ... Proactively contact owners regarding past-due mortgage payments using phone, auto-dialer systems ...

Vacatia

Collections Specialist

Fort Lauderdale, FL · On-site

$17.75 - $24/hr

As a Mortgage Collections Specialist, you will play a critical role in supporting owners facing ... Proactively contact owners regarding past-due mortgage payments using phone, auto-dialer systems ...

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All JobsAuto Collections JobsAuto Collections Jobs in Florida

Auto Collections information

See Florida salary details

$9

$16

$22

How much do auto collections jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for auto collections in Florida is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.98 per hour, depending on experience, location, and employer.

What is auto collections?

Auto collections, also known as automotive collections agents or auto debt collectors, are professionals who work to recover overdue payments on car loans or leases. They typically contact customers who have missed payments, negotiate repayment plans, and may arrange for vehicle repossession if debts remain unpaid. Auto collections agents work for banks, credit unions, auto finance companies, or third-party collection agencies. Their goal is to help lenders minimize losses while working with borrowers to resolve outstanding debts in a fair and legal manner.

What are common challenges faced by professionals in auto collections, and how can they be effectively managed?

Professionals in Auto Collections often encounter challenges such as dealing with difficult or unresponsive customers, meeting collection targets, and staying updated on compliance regulations. Effectively managing these challenges involves strong communication and negotiation skills, persistence, and a thorough understanding of relevant laws (like the Fair Debt Collection Practices Act). Working closely with team members and using updated collection technologies can also help streamline processes and improve recovery rates. Many organizations provide ongoing training and support to help employees navigate complex situations.

What are the key skills and qualifications needed to thrive as an auto collections specialist, and why are they important?

To thrive as an Auto Collections Specialist, you need a solid understanding of debt collection laws, negotiation techniques, and customer account management, often supported by a high school diploma or equivalent experience in collections. Familiarity with collections software, CRM systems, and relevant compliance certifications (such as FDCPA) is typically required. Strong communication, problem-solving, and resilience are important soft skills for handling difficult conversations and maintaining professionalism. These competencies are crucial for effectively recovering payments while protecting customer relationships and ensuring regulatory compliance.

What is the difference between Auto Collections vs Auto Loan Processor?

AspectAuto CollectionsAuto Loan Processor
Primary RoleManaging overdue auto loan accounts and pursuing paymentsProcessing new auto loan applications and verifying borrower information
Work EnvironmentCollections departments, financial institutionsLoan departments, banks, credit unions
Required CredentialsTypically high school diploma; collections experience preferredHigh school diploma or equivalent; some roles may require finance or banking knowledge

Auto Collections professionals focus on recovering overdue payments and managing delinquent accounts, while Auto Loan Processors handle the approval and processing of new auto loans. Both roles are essential in auto finance but differ in responsibilities, work environment, and required skills.

What are popular job titles related to Auto Collections jobs in Florida?

For Auto Collections jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Auto Collections jobs in Florida look for?

The top searched job categories for Auto Collections jobs in Florida are:

What cities in Florida are hiring for Auto Collections jobs?

Cities in Florida with the most Auto Collections job openings:

Auto Collections jobs near you
Infographic showing various Auto Collections job openings in Florida as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $33,364 per year, or $16 per hour.

Collections Specialist

Vacatia

Kissimmee, FL • On-site

$16.25 - $22/hr

Full-time

Posted 6 days ago

Job description

Help Owners Find Financial Solutions While Delivering Exceptional Experiences
Location : Fort Lauderdale, FL or Maitland, FL
About Vacatia
Vacatia is reinventing the vacation ownership and rental experience by combining hospitality, technology, and design to create smarter, more connected travel experiences. We deliver exceptional stays for guests and meaningful value for owners through innovation, operational excellence, and a people-first culture.
Our teams are passionate about creating solutions that strengthen relationships, improve financial outcomes, and support long-term owner satisfaction. At Vacatia, every role contributes to elevating the ownership journey.
As a Mortgage Collections Specialist, you will play a critical role in supporting owners facing financial challenges while helping maintain Vacatia's financial strength. This role combines collections expertise with customer empathy balancing performance goals with meaningful conversations that help owners stay informed, supported, and confident in their path forward.
You will proactively manage delinquent mortgage accounts, negotiate payment solutions, and partner across teams to deliver respectful, compliant, and effective resolution strategies. Portuguese-speaking candidates and call center experience are highly valued as we continue expanding our owner support capabilities.
Why You'll Love Working at Vacatia
  • Build the Future: Help shape a modern approach to mortgage servicing and owner support within a fast-growing hospitality and travel company.
  • Impact That Matters: Your work directly helps owners navigate financial challenges while protecting Vacatia's long-term success.
  • Innovation at Scale: Be part of a team improving processes, technology, and service experiences across a national portfolio.
  • Autonomy and Ownership: Manage your portfolio independently while contributing ideas that improve performance and outcomes.
  • Culture of Growth: Work alongside collaborative teams that value accountability, learning, and professional development.

Your Impact
  • Proactively contact owners regarding past-due mortgage payments using phone, auto-dialer systems, email, and written communication
  • Manage delinquent accounts and drive timely resolution strategies
  • Negotiate payment arrangements aligned with company guidelines and owner circumstances
  • Educate owners on account status, payment options, and next steps
  • Maintain accurate records of collection activity and account updates
  • Partner with mortgage servicing, finance, and customer service teams to resolve discrepancies
  • Escalate high-risk accounts when appropriate
  • Deliver professional, empathetic service during sensitive financial conversations
  • Support continuous improvement efforts across collections operations

What You Bring
  • 2+ years of experience in collections, mortgage servicing, customer service, or call center environments
  • Bilingual required; Portuguese speaking
  • Experience working with auto-dialer or high-volume call systems preferred
  • Strong negotiation, communication, and problem-solving skills
  • Customer-first mindset with the ability to handle challenging conversations professionally
  • Excellent organization and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Experience in mortgage, hospitality, real estate, or vacation ownership industries is a plus

Join Us
At Vacatia, we believe great experiences begin with great people. If you're passionate about helping others, solving problems, and making a meaningful impact while growing your career in a collaborative and innovative environment, we invite you to join us.
Apply today and help owners move forward with confidence while building your future at Vacatia.

Apply