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Command Center Operator Jobs (NOW HIRING)

San Francisco Giants

Command Center Lead

Oracle, AZ

The Security Team seeks an experienced Command Center Administrator/Lead with security leadership experience to successfully engage with the Command Center Team of Operators. The Command Center Team ...

H star

Command Center Lead

Oracle, AZ

$36.19/hr

The Security Team seeks an experienced Command Center Administrator/Lead with security leadership experience to successfully engage with the Command Center Team of Operators. The Command Center Team ...

San Francisco Giants

Command Center Lead

Oracle, AZ

$36.19/hr

The Security Team seeks an experienced Command Center Administrator/Lead with security leadership experience to successfully engage with the Command Center Team of Operators. The Command Center Team ...

San Francisco Giants

Command Center Lead

Oracle, AZ · On-site

$36.19/hr

The Security Team seeks an experienced Command Center Administrator/Lead with security leadership experience to successfully engage with the Command Center Team of Operators. The Command Center Team ...

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How much do command center operator jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for command center operator in the United States is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Command Center Operator vs Security Dispatcher?

AspectCommand Center OperatorSecurity Dispatcher
CredentialsTypically requires security or communication certificationsOften requires security or emergency communication certifications
Work EnvironmentMonitoring security systems, communication with field personnelDispatching security personnel, managing alarms and incidents
Employer & IndustrySecurity firms, corporate security departmentsSecurity companies, law enforcement agencies

Both roles involve monitoring and communication, often requiring similar certifications. The Command Center Operator focuses on overseeing security systems and coordinating responses, while the Security Dispatcher primarily dispatches personnel and manages incident reports. They are closely related, with overlapping skills but different primary responsibilities within security operations.

What are the key skills and qualifications needed to thrive as a Command Center Operator, and why are they important?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in security or emergency response. Familiarity with security monitoring software, alarm systems, CCTV, and communication platforms is typically required. Excellent multitasking, calmness under pressure, and clear communication are vital soft skills for coordinating effective responses. These skills and qualities are crucial for ensuring safety, timely incident response, and seamless operations within high-stakes environments.

What are Command Center Operators?

Command Center Operators are professionals responsible for monitoring, managing, and responding to incidents or alerts within a centralized operations hub. They use specialized software and communication tools to oversee security systems, IT networks, or facility operations, depending on the industry. Their primary duties include ensuring the smooth functioning of critical systems, coordinating responses to emergencies, and maintaining detailed logs of all activities. Command Center Operators play a key role in maintaining safety, security, and operational efficiency within an organization.

How does a Command Center Operator typically collaborate with other departments during an emergency situation?

During emergencies, Command Center Operators play a pivotal role in coordinating communication between multiple departments such as security, facilities, and emergency services. They are responsible for quickly relaying critical information, monitoring surveillance systems, and ensuring that protocols are followed. Effective collaboration often involves clear documentation, timely updates, and using specialized communication tools to keep all parties informed. This teamwork helps ensure a swift and organized response to incidents, minimizing risks and maintaining safety.
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Command Center Operator jobs near you
Infographic showing various Command Center Operator job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 4% As Needed, 48% Full Time, 41% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,460 per year, or $20.4 per hour.
Security Command Center Operator- Evening Shift

Security Command Center Operator- Evening Shift

Cedars Sinai

Los Angeles, CA • On-site

$25 - $35.23/hr

Full-time

Posted 20 days ago

Cedars-Sinai rating

8.6

Company rating: 8.6 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

35th of 994 rated hospitals

Job description

Job Description
Grow your career at Cedars-Sinai!
At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America's Best Hospitals-and now we invite you to join us and make a difference every single day in service of this outstanding work - excellence and innovation in patient care, research, and community service. You'll work with a team of professionals and have access to new facilities. This will help you achieve something outstanding for yourself and others.
What will you be doing in this role?
The Command Center Operator is responsible for the Security Department Command Center operations. This includes, but is not limited to, answering incoming telephone calls, dispatching calls, documenting service calls, monitoring alarm systems, monitoring CCTV cameras, maintenance of CCTV recording devices and dispatching medical center wide emergency broadcasts.
Responsibilities
Primary Duties and Responsibilities:
  • Answers telephones, gathers information and dispatches officers in a polite, professional manner.
  • Monitors digital alarms, such as fire alarm, Infant alarm, panic alarm and access control systems; analyzes activations, and dispatches appropriate personnel.
  • Responsible for utilizing the overhead paging system to announce medical codes and pages medical staff and physicians within the medical center. Receives emergency medical calls and dispatches medical staff to emergency code situations.
  • Operates CCTV systems and troubleshoot technical problems.
  • Maintains recording devices and review contents for suspects to assist in investigations.
  • Monitors the security radio communications equipment for officers in the field and alerting the appropriate personnel in the event of emergencies, unusual circumstances, and/or officer needs assistance calls. In emergency situations, responsible for notifying key management personnel, senior staff and appropriate law enforcement agencies.
  • Maintains daily dispatch logs, recording all calls to the Security department via the Command Center. Maintains daily log on contractors working in the medical center which may set off fire alarm systems.
  • Monitors activity on the loading dock after normal business hours, allowing access to approved vendors.
  • Alerts the shift Watch Commander of any unusual or suspicious activity. Passes on all pertinent information to relieving staff.
  • Maintains a clean and safe environment in the Command Center; alerts the Watch Commander of any unsafe condition.

Qualifications
Education:
  • High School Diploma/GED - Required
Experience:
  • Minimum one (1) year prior security experience preferred
License/Certifications:
  • Security Officer Guard Card/California Guard Card - Required
  • Valid California's Driver License - Required

What Cedars-Sinai employees say

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