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Command Center Operator Jobs (NOW HIRING)

TEKsystems

Security Command Center Operator

Bellevue, WA · On-site

$27.54/hr

... Operating Procedures or policies. • Coordinates Law Enforcement response to criminal and security ... the Security Command Center. • Identify and report any broken, damaged, or non-operational ...

TEKsystems

Security Command Center Operator

Bellevue, WA · On-site

$27.54/hr

... Operating Procedures or policies. • Coordinates Law Enforcement response to criminal and security ... the Security Command Center. • Identify and report any broken, damaged, or non-operational ...

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How much do command center operator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for command center operator in the United States is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.96 per hour, depending on experience, location, and employer.

What is a command center operator?

Command Center Operators are professionals responsible for monitoring, managing, and responding to incidents or alerts within a centralized operations hub. They use specialized software and communication tools to oversee security systems, IT networks, or facility operations, depending on the industry. Their primary duties include ensuring the smooth functioning of critical systems, coordinating responses to emergencies, and maintaining detailed logs of all activities. Command Center Operators play a key role in maintaining safety, security, and operational efficiency within an organization.

What skills and qualifications are needed to thrive as a command center operator?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in security or emergency response. Familiarity with security monitoring software, alarm systems, CCTV, and communication platforms is typically required. Excellent multitasking, calmness under pressure, and clear communication are vital soft skills for coordinating effective responses. These skills and qualities are crucial for ensuring safety, timely incident response, and seamless operations within high-stakes environments.

How does a command center operator typically collaborate with other departments during an emergency situation?

During emergencies, Command Center Operators play a pivotal role in coordinating communication between multiple departments such as security, facilities, and emergency services. They are responsible for quickly relaying critical information, monitoring surveillance systems, and ensuring that protocols are followed. Effective collaboration often involves clear documentation, timely updates, and using specialized communication tools to keep all parties informed. This teamwork helps ensure a swift and organized response to incidents, minimizing risks and maintaining safety.

What is the difference between Command Center Operator vs Security Dispatcher?

AspectCommand Center OperatorSecurity Dispatcher
CredentialsTypically requires security or communication certificationsOften requires security or emergency communication certifications
Work EnvironmentMonitoring security systems, communication with field personnelDispatching security personnel, managing alarms and incidents
Employer & IndustrySecurity firms, corporate security departmentsSecurity companies, law enforcement agencies

Both roles involve monitoring and communication, often requiring similar certifications. The Command Center Operator focuses on overseeing security systems and coordinating responses, while the Security Dispatcher primarily dispatches personnel and manages incident reports. They are closely related, with overlapping skills but different primary responsibilities within security operations.

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Command Center Operator jobs near you
Infographic showing various Command Center Operator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $42,460 per year, or $20.4 per hour.

Global Command Center Supervisor GSOC

GardaWorld

Manhattan, NY • On-site

$34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

GardaWorld rating

5.2

Company rating: 5.2 out of 10

Based on 413 frontline employees who took The Breakroom Quiz

89th of 118 rated security

Job description


GardaWorld Security Services is Now Hiring a Global Command Center Operator !
Ready to suit up as a Global Command Center Operator?
What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.
As an Operator - Surveillance, you will be the person spotting threats before they escalate in a security operations centers
High Level Global Security Operations Center Operator.
High Level Computer Skills Required.
What's in it for you:
  • Set schedule: Global Command Center Supervisor- Full-Time, Sunday to Thursday 11:00 pm - 7:00 am
  • Manhattan, NY
  • Competitive hourly wage of $34.00 / hour (DailyPay is available for GardaWorld employees!)
  • A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
  • Career growth opportunities at GardaWorld
  • Uniform provided at no cost

Responsibilities of a Global Command Center Supervisor
  • Monitor security systems to detect any suspicious activity using Genetec
  • Document observed events and incidents, writing detailed reports
  • Respond quickly to incidents or potential threats
  • Control access to secure areas and verify the identities of visitors using CCURE 9000
  • Analyze security systems to identify potential vulnerabilities or malfunctions
  • Collaborate with law enforcement in case of serious situations or emergencies
  • Ensure the safety and protection of individuals and property

Qualifications of a Surveillance Security Guard
  • 2+ years working in a command center, SOC, and/or GSOC environment
  • 2+ years working in a command center, SOC, and/or GSOC environment as a supervisor
  • 2+ years working with Genetec Video Software and CCURE 9000 Access Control
  • New York Security License required
  • Interact with sites in multiple countries / multiple states
  • Be authorized to work in the U.S.
  • Strong report writing skills
  • Strong proficiency with technology

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers.
If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.
Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
NY# 11000162095

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