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Command Center Operator Jobs in Florida (NOW HIRING)

Under general supervision, the Command Center Operator provides 24/7 monitoring, operation, and support of critical building systems at LoanDepot Park. Responsibilities include monitoring and ...

... Command Center Dispatch/Operator OR High Volume Call Center Be authorized to work in the U.S. Be able to provide documentation of HS Diploma or GED Be able to ace (and pass) an extensive screening ...

Preferred experience as Command Center Dispatch/Operator OR High Volume Call Center * Be authorized to work in the U.S. * Be able to provide documentation of HS Diploma or GED * Be able to ace (and ...

Preferred experience as Command Center Dispatch/Operator OR High Volume Call Center * Be authorized to work in the U.S. * Be able to provide documentation of HS Diploma or GED * Be able to ace (and ...

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

$15.15/hr

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

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Command Center Operator information

See Florida salary details

$7

$15

$21

How much do command center operator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for command center operator in Florida is $15.25, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $19.42 per hour, depending on experience, location, and employer.

What is a command center operator?

Command Center Operators are professionals responsible for monitoring, managing, and responding to incidents or alerts within a centralized operations hub. They use specialized software and communication tools to oversee security systems, IT networks, or facility operations, depending on the industry. Their primary duties include ensuring the smooth functioning of critical systems, coordinating responses to emergencies, and maintaining detailed logs of all activities. Command Center Operators play a key role in maintaining safety, security, and operational efficiency within an organization.

What skills and qualifications are needed to thrive as a command center operator?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in security or emergency response. Familiarity with security monitoring software, alarm systems, CCTV, and communication platforms is typically required. Excellent multitasking, calmness under pressure, and clear communication are vital soft skills for coordinating effective responses. These skills and qualities are crucial for ensuring safety, timely incident response, and seamless operations within high-stakes environments.

How does a command center operator typically collaborate with other departments during an emergency situation?

During emergencies, Command Center Operators play a pivotal role in coordinating communication between multiple departments such as security, facilities, and emergency services. They are responsible for quickly relaying critical information, monitoring surveillance systems, and ensuring that protocols are followed. Effective collaboration often involves clear documentation, timely updates, and using specialized communication tools to keep all parties informed. This teamwork helps ensure a swift and organized response to incidents, minimizing risks and maintaining safety.

What is the difference between Command Center Operator vs Security Dispatcher?

AspectCommand Center OperatorSecurity Dispatcher
CredentialsTypically requires security or communication certificationsOften requires security or emergency communication certifications
Work EnvironmentMonitoring security systems, communication with field personnelDispatching security personnel, managing alarms and incidents
Employer & IndustrySecurity firms, corporate security departmentsSecurity companies, law enforcement agencies

Both roles involve monitoring and communication, often requiring similar certifications. The Command Center Operator focuses on overseeing security systems and coordinating responses, while the Security Dispatcher primarily dispatches personnel and manages incident reports. They are closely related, with overlapping skills but different primary responsibilities within security operations.

What job categories do people searching Command Center Operator jobs in Florida look for?

The top searched job categories for Command Center Operator jobs in Florida are:

Infographic showing various Command Center Operator job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $31,730 per year, or $15.3 per hour.

Command Center Operator - Part time

AEG

Miami, FL • On-site

Part-time

Posted 20 days ago


Key responsibilities

  • Monitor and control building systems such as BAS, HVAC, and lighting using multiple automation software platforms.

  • Respond to alarms from fire, smoke, and facility systems, and address service requests related to facility operations.

  • Log system activities, changes, and adjustments, and report system status to the manager at the end of each shift.


Job description

Position Summary:
Under general supervision, the Command Center Operator provides 24/7 monitoring, operation, and support of critical building systems at LoanDepot Park. Responsibilities include monitoring and controlling the Building Automation System (BAS), HVAC, and lighting systems using multiple building automation software platforms, including Wattstopper, Winn Control, Ensemble, and Synchrony. The operator optimizes system performance, monitors equipment operation, troubleshoots system issues, and adjusts equipment to improve energy efficiency and maintain occupant comfort.
Additional responsibilities include monitoring and responding to alarms from the Fire Alarm System, Smoke Control Panel, and Facility HelpDesk System. The Command Center Operator also serves as the primary point of contact for ballpark staff by receiving and responding to service requests related to temperature, lighting, and other facility operations, ensuring timely resolution and uninterrupted building performance.
Essential Functions:
  • Provide excellent customer service when dealing with Ballpark Staff and Contractors;
  • Provide information and assistance to calling parties concerning general assistance needs, emergency needs, and security as appropriate;
  • Process service requests through the Facility HelpDesk system. Assign, update, and close out as work is performed and ensure requests are addressed promptly;
  • Follow procedures in dispatching personnel for emergency and non-emergency situations;
  • Log subcontractor arrivals and departures. Assign escorts and/or keys as appropriate and ensure that the facilities team is aware of the work to be performed during the subcontractor's visit;
  • Log all activities/changes/adjustments to systems (primarily related to BAS and Lighting Control Systems) to ensure that future shifts understand actions taken and status of systems;
  • Report on systems status at the end of each shift to Manager, Facilities;
  • Take actions to always minimize energy waste within the ballpark, including surveying the ballpark HVAC and lighting to ensure equipment is not running outside of scheduled times.

Qualifications & Requirements:
  • Ability to work varying shifts, weekends, and holidays to support 24/7/365 coverage as necessary;
  • Excellent customer service skills. Ability to interface with occupants at all administrative levels;
  • Team player committed to working in a quality-based environment, especially in close relationship with other facilities and operations staff;
  • Excellent organizational skills;
  • Proactive, organized and detail-oriented person who can follow through with minimal supervision;
  • Must show good judgment and common sense;
  • Excellent interpersonal skills and the ability to function well during a critical or emergency incident;
  • Fluently bilingual English / Spanish a plus;
  • Proficient in the use of computers and related software - Word, Excel & PowerPoint.

Suggested Education & Experience Guidelines:
  • High school diploma required;
  • Basic computer skills and the ability to learn in-house systems required;
  • Experience with monitoring multiple critical systems.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992