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Command Center Operator Jobs in Washington (NOW HIRING)

ijetconnect

Command Center Analyst

Washington, DC

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Standard Operating Procedures (SOPs). * Recognizes crises and initiates coordinates and manages ...

ijetconnect

Command Center Analyst

Washington, DC

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Standard Operating Procedures (SOPs). * Recognizes crises and initiates coordinates and manages ...

ijetconnect

Command Center Analyst

Washington, DC

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Standard Operating Procedures (SOPs). * Recognizes crises and initiates coordinates and manages ...

GardaWorld

GSOC Security Operator

Washington, DC · On-site

$38.25/hr

Command Center Operator - Part Time Every day is different at GardaWorld with diverse work assignments and flexible schedules. We are leaders in Professional training programs that cover every aspect ...

Floor & Décor

Command Center Associate

Gaithersburg, MD

$17.75 - $22.75/hr

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Floor & Decor

Command Center Associate

Gaithersburg, MD

$17.75 - $22.75/hr

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

GAP SOLUTIONS INC

Watch Officer (50303)

Washington, DC · On-site

$18.75 - $23.75/hr

The CCL shall support the creation of Standard Operating Procedures (SOPs) for the AOC's support to the USCP Command Center. Once finalized, the CCL shall provide recommendations to improve and ...

AEG

Part-time Security Agent

Landover, MD · On-site

$18/hr

Various guard positions include front lobby receptionist, command center operator, and staff to do routine patrols throughout the stadium and property. Why Join Us? At the Washington Commanders, we ...

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Command Center Operator information

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How much do command center operator jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for command center operator in Washington is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $29.42 per hour, depending on experience, location, and employer.

What is the difference between Command Center Operator vs Security Dispatcher?

AspectCommand Center OperatorSecurity Dispatcher
CredentialsTypically requires security or communication certificationsOften requires security or emergency communication certifications
Work EnvironmentMonitoring security systems, communication with field personnelDispatching security personnel, managing alarms and incidents
Employer & IndustrySecurity firms, corporate security departmentsSecurity companies, law enforcement agencies

Both roles involve monitoring and communication, often requiring similar certifications. The Command Center Operator focuses on overseeing security systems and coordinating responses, while the Security Dispatcher primarily dispatches personnel and manages incident reports. They are closely related, with overlapping skills but different primary responsibilities within security operations.

What are the key skills and qualifications needed to thrive as a Command Center Operator, and why are they important?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in security or emergency response. Familiarity with security monitoring software, alarm systems, CCTV, and communication platforms is typically required. Excellent multitasking, calmness under pressure, and clear communication are vital soft skills for coordinating effective responses. These skills and qualities are crucial for ensuring safety, timely incident response, and seamless operations within high-stakes environments.

What are Command Center Operators?

Command Center Operators are professionals responsible for monitoring, managing, and responding to incidents or alerts within a centralized operations hub. They use specialized software and communication tools to oversee security systems, IT networks, or facility operations, depending on the industry. Their primary duties include ensuring the smooth functioning of critical systems, coordinating responses to emergencies, and maintaining detailed logs of all activities. Command Center Operators play a key role in maintaining safety, security, and operational efficiency within an organization.

How does a Command Center Operator typically collaborate with other departments during an emergency situation?

During emergencies, Command Center Operators play a pivotal role in coordinating communication between multiple departments such as security, facilities, and emergency services. They are responsible for quickly relaying critical information, monitoring surveillance systems, and ensuring that protocols are followed. Effective collaboration often involves clear documentation, timely updates, and using specialized communication tools to keep all parties informed. This teamwork helps ensure a swift and organized response to incidents, minimizing risks and maintaining safety.
What are popular job titles related to Command Center Operator jobs in Washington? For Command Center Operator jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Command Center Operator jobs in Washington look for? The top searched job categories for Command Center Operator jobs in Washington are:
Command Center Operator jobs near you
Infographic showing various Command Center Operator job openings in Washington as of May 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 54% Full Time, 36% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,090 per year, or $23.1 per hour.

Command Center Analyst

ijetconnect

Washington, DC

Other

Posted 6 days ago

Job description

Summary Description

Under the general supervision of the on-duty Watch Commander (WC), the Watch Officer (WO) performs the monitoring, response, and communication duties within the operational environment of the 24/7 Headquarters Command Center (HQCC). WO’s responsibilities are to monitor and respond to real-time incidents and emergencies. Services must be provided in a thorough and timely manner to ensure the safety and well-being of staff and facilities

Essential Duties/Responsibilities

  • Monitor incidents and events in real-time for general awareness and issues that could impact staff, operations, and reputation.

  • Monitor, operate, program, and control automated access control, IP-based closed-circuit television, fire detection and alarm, land mobile radio, telecommunications, and other public safety systems used to support operational processes according to defined Standard Operating Procedures (SOPs).

  • Recognizes crises and initiates coordinates and manages operational response activities to incidents and emergencies using independent judgment and professional training under incident management and SOPs.

  • Answer emergency and non-emergency telephone lines, and process and transmit requests for service according to defined SOPs.

  • Develop draft reports, alerts, warnings, and notifications for submittal to the Watch Commander.

  • Receive, process, and disseminate non-emergency requests for service and resources according to defined SOPs.

  • Evaluate, categorize, format, and document all information and actions to ensure accuracy and completeness.

  • Perform functional checks of systems and applications for preventive maintenance measures, and to mitigate failures, and ensure operational performance, integrity, and availability

  • Support daily operations of the Protective Services Unit (PSU).

  • Evaluate, categorize, format, and document all information and actions to ensure accuracy and completeness.

  • Perform functional checks of systems and applications for preventive maintenance measures, and to mitigate failures, and ensure operational performance, integrity, and availability.

  • Perform functional checks of systems and applications for preventive maintenance measures, and to mitigate failures, and ensure operational performance, integrity, and availability.

  • Support daily operations of the Protective Services Unit (PSU).

  • Other duties and responsibilities as assigned

Education Requirements

A graduate-level degree in management, security/emergency management, criminal justice/criminology, security policy studies, or a related field is required.

Work Experience

  • Must have one (1) + years experience in a related field preferred

  • Significant exposure to risk analysis and incident management

Skills

  • Technical aptitude to effectively monitor and operate security, fire, and telecommunications systems within an operations center environment

  • Excellent interpersonal skills and verbal/written skills

  • Excellent analytical skills

  • Ability to analyze business intelligence to determine the potential impact on client operations

  • Ability to take initiative and multi-task under pressure

  • Computer proficiency, including MS Office Suite

  • Effective time management skills

  • Effective problem-solving skills

  • Critical thinking skills

  • Self-motivated, highly flexible, and possess strong initiative and willing to undertake shift- duties.

  • The ability to speak, read and write the English language at the native level is essential

  • Excellent attention to detail and ability to organize and prioritize work with little supervision

  • Intelligence Gathering, Analysis, and dissemination of information experience preferred

  • Computer proficiency including MS Office Suite.

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