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Command Center Operator Jobs in Washington (NOW HIRING)

Tract Capital

Senior Controls Engineer

Arlington, VA · On-site

$111K - $147K/yr

... monitoring and command center operations. This role develops controls standards and BOD ... Develop and maintain standard operating procedures (SOPs), modes of operation (MOPs), and change ...

Maximus

Junior CIC Analyst

VA · On-site +1

The Junior CIC Analyst supports 24x7 Command and Incident Center operations by executing routine ... and comfort operating in a fast-paced, high-visibility enterprise or federal IT operations ...

Roblox

Data Center Engineer

Ashburn, VA

As a Data Center Engineer you'll independently manage and prioritize host repair efforts for ... operating system is not fully available. * Proficiency with Linux/Unix or Windows command-line ...

Leidos

NMCC Project Manager / IT Project Manager

Arlington, VA · On-site

$113K - $134K/yr

NMCC Project Managers must be adept at working on any of approximately 90 Command and Control (C2) systems operated in the National Military Command Center (NMCC). Work includes site surveys, cost ...

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Command Center Operator information

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$10

$23

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How much do command center operator jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for command center operator in Washington is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $29.42 per hour, depending on experience, location, and employer.

What is the difference between Command Center Operator vs Security Dispatcher?

AspectCommand Center OperatorSecurity Dispatcher
CredentialsTypically requires security or communication certificationsOften requires security or emergency communication certifications
Work EnvironmentMonitoring security systems, communication with field personnelDispatching security personnel, managing alarms and incidents
Employer & IndustrySecurity firms, corporate security departmentsSecurity companies, law enforcement agencies

Both roles involve monitoring and communication, often requiring similar certifications. The Command Center Operator focuses on overseeing security systems and coordinating responses, while the Security Dispatcher primarily dispatches personnel and manages incident reports. They are closely related, with overlapping skills but different primary responsibilities within security operations.

What are the key skills and qualifications needed to thrive as a Command Center Operator, and why are they important?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in security or emergency response. Familiarity with security monitoring software, alarm systems, CCTV, and communication platforms is typically required. Excellent multitasking, calmness under pressure, and clear communication are vital soft skills for coordinating effective responses. These skills and qualities are crucial for ensuring safety, timely incident response, and seamless operations within high-stakes environments.

What are Command Center Operators?

Command Center Operators are professionals responsible for monitoring, managing, and responding to incidents or alerts within a centralized operations hub. They use specialized software and communication tools to oversee security systems, IT networks, or facility operations, depending on the industry. Their primary duties include ensuring the smooth functioning of critical systems, coordinating responses to emergencies, and maintaining detailed logs of all activities. Command Center Operators play a key role in maintaining safety, security, and operational efficiency within an organization.

How does a Command Center Operator typically collaborate with other departments during an emergency situation?

During emergencies, Command Center Operators play a pivotal role in coordinating communication between multiple departments such as security, facilities, and emergency services. They are responsible for quickly relaying critical information, monitoring surveillance systems, and ensuring that protocols are followed. Effective collaboration often involves clear documentation, timely updates, and using specialized communication tools to keep all parties informed. This teamwork helps ensure a swift and organized response to incidents, minimizing risks and maintaining safety.
What are popular job titles related to Command Center Operator jobs in Washington? For Command Center Operator jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Command Center Operator jobs in Washington look for? The top searched job categories for Command Center Operator jobs in Washington are:
Command Center Operator jobs near you
Infographic showing various Command Center Operator job openings in Washington as of May 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 54% Full Time, 36% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,090 per year, or $23.1 per hour.
Dispatcher / Alarm Monitor / CCTV Operator

Dispatcher / Alarm Monitor / CCTV Operator

Walden Security

Washington, DC

$19 - $25/hr

Other

Posted 24 days ago

Walden Security rating

5.9

Company rating: 5.9 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

58th of 100 rated security

Job description

Overview:
The Dispatcher / Alarm Monitor / CCTV Operator is responsible for managing security communications and surveillance operations from designated Control Centers. This position plays a critical role in coordinating emergency response, monitoring CCTV feeds, and ensuring effective communication with field personnel. Candidates must be calm under pressure, highly organized, and technically proficient.

Key Responsibilities:

  • Operate and monitor CCTV systems, intrusion detection systems, fire alarms, duress alarms, and radio communications at Control Centers.
  • Dispatch Protective Service Officers in response to alarms, incidents, and emergency situations, and maintain constant communication with field supervisors and officers.
  • Acknowledge alarms within 30 seconds and initiate appropriate response actions within defined timelines (e.g., duress alarms within 2 minutes, fire within 2 minutes).
  • Maintain 24-hour duty logs and accurate records of all system activity, dispatches, and incidents.
  • Provide real-time reporting to the COR or designee and communicate with first responders and emergency personnel when directed.
  • Conduct system checks and routine inspections at the start of each shift; report malfunctions or anomalies immediately.
  • Assist with implementation of emergency air handler shut-off and shelter-in-place procedures, if required.
  • Maintain strict confidentiality and security awareness in all communications and actions.

Minimum Qualifications:

  • U.S. Citizen; 18 years of age or older.
  • High school diploma or GED required.
  • Must complete a 40-hour NENA (National Emergency Number Association) or equivalent dispatcher training course.
  • At least 24 hours of documented training in IDS/PACS operations, radio protocol, alarm monitoring, and incident response.
  • Demonstrated experience in a command center, 911 dispatch, emergency operations center, or similar environment preferred.
  • Strong communication, multitasking, and decision-making skills required.
  • Proficient in English (reading, writing, and speaking); must be able to write accurate incident summaries and reports.
  • Must maintain a calm and professional demeanor under pressure and during emergency situations.
  • Must pass a background investigation and suitability screening.

Work Conditions:

  • Operates in a secure, indoor control center environment with extended periods of sitting, monitoring, and communications work.
  • Shift work, including nights, weekends, and holidays, may be required depending on operational needs.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

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H&W $5.09

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