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Command Center Operator Jobs in Houston, TX (NOW HIRING)

Witt O'Brien's

Command Center Operator

Houston, TX · On-site

Ambipar Command Center Operator Position Summary We are an established Global consulting firm in need of a reliable and talented Emergency Response Operator within our Global Command Center. Your ...

Witt O'Brien's

Command Center Operator

Houston, TX

Ambipar Command Center Operator Position Summary We are an established Global consulting firm in need of a reliable and talented Emergency Response Operator within our Global Command Center. Your ...

Floor & Décor

Command Center Associate

Webster, TX · On-site

$15.15/hr

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Floor & Decor

Command Center Associate

Webster, TX

$15.15/hr

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Floor & Décor

Command Center Associate

Katy, TX

$15.15/hr

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Floor & Decor

Command Center Associate

Katy, TX

$15.15/hr

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Floor & Décor

Command Center Associate

Pearland, TX

$15.15/hr

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Floor & Decor

Command Center Associate

Pearland, TX

$15.15/hr

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Danos, LLC

Control Room Operator

Houston, TX · On-site

The Control Room Operator ensures the safe and efficient operation of processes, systems, and ... Command Center is established. * Continuously monitor data and make necessary adjustments.

Danos, LLC

Control Room Operator

Houston, TX

... Command Center is established. * Continuously monitor data and make necessary adjustments ... Room Operator experience. * 1+ ROC Operations Experience. * High School Diplomaor GED required.

Danos, LLC

Control Room Operator

Houston, TX

The Control Room Operator ensures the safe and efficient operation of processes, systems, and ... Command Center is established. * Continuously monitor data and make necessary adjustments.

Tenaris

It Data Center Manager - Houston, TX

Houston, TX · On-site

$159K/yr

Lead Command Center and Data Center operations, including physical access control, infrastructure ... Update and maintain operational procedures, technical documentation, standards, and operating ...

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All JobsCommand Center Operator JobsCommand Center Operator Jobs in Houston, TX

Command Center Operator information

See Houston, TX salary details

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$19

$27

How much do command center operator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for command center operator in Houston, TX is $19.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $24.81 per hour, depending on experience, location, and employer.

What is the difference between Command Center Operator vs Security Dispatcher?

AspectCommand Center OperatorSecurity Dispatcher
CredentialsTypically requires security or communication certificationsOften requires security or emergency communication certifications
Work EnvironmentMonitoring security systems, communication with field personnelDispatching security personnel, managing alarms and incidents
Employer & IndustrySecurity firms, corporate security departmentsSecurity companies, law enforcement agencies

Both roles involve monitoring and communication, often requiring similar certifications. The Command Center Operator focuses on overseeing security systems and coordinating responses, while the Security Dispatcher primarily dispatches personnel and manages incident reports. They are closely related, with overlapping skills but different primary responsibilities within security operations.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level positions. Specialized roles requiring technical skills, such as technical support or sales management, also tend to have higher compensation within call centers.

What does a command center operator do?

A command center operator monitors and manages security, communication, or operational systems within a control room environment. They respond to incidents, coordinate responses, and ensure smooth operations using tools like surveillance systems, radios, and computer software, often working in shifts to provide 24/7 coverage.

What are the key skills and qualifications needed to thrive as a Command Center Operator, and why are they important?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in security or emergency response. Familiarity with security monitoring software, alarm systems, CCTV, and communication platforms is typically required. Excellent multitasking, calmness under pressure, and clear communication are vital soft skills for coordinating effective responses. These skills and qualities are crucial for ensuring safety, timely incident response, and seamless operations within high-stakes environments.

What are Command Center Operators?

Command Center Operators are professionals responsible for monitoring, managing, and responding to incidents or alerts within a centralized operations hub. They use specialized software and communication tools to oversee security systems, IT networks, or facility operations, depending on the industry. Their primary duties include ensuring the smooth functioning of critical systems, coordinating responses to emergencies, and maintaining detailed logs of all activities. Command Center Operators play a key role in maintaining safety, security, and operational efficiency within an organization.

What is the highest paid security guard job?

The highest paid security guard jobs typically involve specialized roles such as executive protection or security management, which can pay significantly higher than standard security guard positions. These roles often require advanced training, certifications, and experience, and may include working for high-profile clients or in high-risk environments.

What is the job description of a command center?

A command center operator monitors and manages operations within a control room environment, often using specialized software and communication tools. They respond to incidents, coordinate responses, and ensure safety and security protocols are followed, typically working in shifts and requiring strong attention to detail and communication skills.

How does a Command Center Operator typically collaborate with other departments during an emergency situation?

During emergencies, Command Center Operators play a pivotal role in coordinating communication between multiple departments such as security, facilities, and emergency services. They are responsible for quickly relaying critical information, monitoring surveillance systems, and ensuring that protocols are followed. Effective collaboration often involves clear documentation, timely updates, and using specialized communication tools to keep all parties informed. This teamwork helps ensure a swift and organized response to incidents, minimizing risks and maintaining safety.
What are popular job titles related to Command Center Operator jobs in Houston, TX? For Command Center Operator jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Command Center Operator jobs in Houston, TX look for? The top searched job categories for Command Center Operator jobs in Houston, TX are:
What cities near Houston, TX are hiring for Command Center Operator jobs? Cities near Houston, TX with the most Command Center Operator job openings:
Command Center Operator jobs near you
Infographic showing various Command Center Operator job openings in Houston, TX as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,548 per year, or $19.5 per hour.
Command Center Operator

Command Center Operator

Witt O'Brien's

Houston, TX • On-site

Full-time

Posted 24 days ago

Job description

Are you looking for an opportunity to truly make a difference? Do you want to join a collaborative, mission-driven team that protects the planet, strengthens communities, and supports businesses when they need it most? Are you seeking a place where your work contributes directly to an organization known for excellence in environmental services, crisis management, and emergency response? If your answer is "yes," then you belong at Ambipar.
Ambipar Command Center Operator
Position Summary
We are an established Global consulting firm in need of a reliable and talented Emergency Response Operator within our Global Command Center. Your work as an operator will make a real difference as you support the Field Operations team including providing first call for assistance to various local and international clients relating to hazardous material incidents and emergencies. Your work will directly impact our ability to provide industry leading on-demand response services, enabling us to successfully initiate and deliver assistance, and rapidly respond to our clients' needs by having boots on the ground immediately after disaster strikes.
The ideal candidate will have demonstrated experience supporting activities related to emergency response, hazardous material disposal, and/or incident management. This position will interact with emergency responders, field services technicians, vessel Captains, Federal, State, Local Agencies, and Energy Industry Clientele. This position requires a professional demeanor and strong verbal and written communication skills. We are looking for a self-motivated, responsible, and confident individual with a commitment to integrity and the ability to prioritize multiple projects, meet deadlines, and work collaboratively with minimal supervision. If this sounds like you, then you have found the right fit in Ambipar Response.
Position Details
  • Reports to: Command Center Manager
  • Location: Houston, Texas
  • Position Type: Regular, Full-time
  • FLSA Classification: Non-Exempt
  • Pay: Hourly
  • Shift: Must be available to work rotating shifts
  • Travel Requirements: Less than 15%

Essential Functions
  • Monitor and respond promptly and professionally to multiple incoming calls, messages, emails, and alerts.
  • Serve as the primary point of contact for clients, acting as their emergency call center representative.
  • Accurately gather, transcribe, and document information with speed and precision.
  • Initiate and set up projects or jobs based on customer call intake and communications.
  • Collect essential data from informants or stakeholders regarding incidents, following established scripts and protocols.
  • Determine the nearest operational bases to an incident site for efficient response coordination.
  • Activate and mobilize pre-designated operational teams in consultation with the on-duty coordinator.
  • Establish and manage an incident management team via WhatsApp or Microsoft Teams.
  • Maintain and ensure readiness of center tools and resources, including go-kits and client procedures.
  • Provide timely updates to internal teams and stakeholders, maintaining a sequential record of the incident.
  • Keep incident response teams informed via WhatsApp/Microsoft Teams regarding operational structures and resource needs.
  • Keep the on-duty Operational Coordinator informed of all response activities.
  • Update the virtual Crisis Room with real-time activities and developments from the operational team.
  • Track and monitor resources deployed by the Management team, ensuring alignment with operational needs.
  • Follow up on assigned calls and responsibilities as directed by the Shift Leader.
  • Issue regulatory notifications to government agencies and promptly alert Duty Incident Commanders, third-party responders, and client representatives.
  • Complete incident reports, documentation, duty logs, and shift hand-off briefings in accordance with protocols.
  • Maintain organized records, logs, and filing systems per departmental policies, legal requirements, and procedural directives.
  • Serve as a key communication link during Emergency Management events, including natural disasters and other critical incidents.
  • Actively participate in daily operational meetings within the Local Crisis Room, providing updates on assigned calls.
  • Foster a culture of Operational Excellence, prioritizing safety, quality, and efficiency.
  • Maintain positive and professional relationships with clients to ensure satisfaction and continued service excellence.
  • Perform other duties as assigned.

Minimum Job Requirements
  • High School Diploma or equivalent
  • 1 - 2 years in a prior incident/emergency dispatch role; preferably in emergency dispatch or hazardous notification center
  • Ability to proofread and correct any industry specific terms when necessary
  • Must be capable of typing 30+ WPM
  • Intermediate level skill with Microsoft Office products specifically Microsoft Teams and SharePoint
  • Adaptable and patient with the ability to remain calm and professional during times of heightened activity, uncertainty, ambiguity, rapid change, and fixed deadlines
  • Ability to communicate clearly, succinctly, and in a manner that appeals to a wide audience
  • Ability to triage complex situations and effectively transcribe information accurately
  • Ability to remain patient to professionally support international callers where English is not their primary language
  • Willingness to understand and follow procedures and continuous updates
  • Ability to multitask
  • Proven experience, exercising good judgement in difficult situations

Preferred Job Requirements
  • Previous experience in emergency response, incident management, and / or law enforcement or security
  • Experience and knowledge of hazardous materials and disposal
  • Hazardous material field operations
  • Current 40-hour HAZWOPER certificate or ability to obtain within first 3 months
  • Knowledge of the Maritime and Energy industry reporting requirements

Work Schedule
This candidate should be punctual, dependable, and willing to work overtime as needed to meet project demands and deadlines, including evenings, weekends, holidays, and on-demand during emergencies.
Job Description Disclaimer
This position description incorporates the core responsibilities of the job. It recognizes that other related duties not specifically mentioned might also be performed, and that not all responsibilities may be carried out depending on operational needs.
Commitment to Diversity
  • Ambipar Response is always looking for the most qualified and experienced professionals with a passion for public safety, emergency management, homeland security, disaster response, and continuity of operations.
  • We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Veteran/Disabled
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