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Command Center Operator Jobs in Pennsylvania (NOW HIRING)

Floor & Décor

Command Center Associate

Langhorne, PA · On-site

$15.15/hr

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Floor & Decor

Command Center Associate

Bethel Park, PA

$15.15/hr

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Floor & Décor

Command Center Associate

Bethel Park, PA · On-site

$15.15/hr

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

ASM Global

Command Station Operator

Philadelphia, PA

$16.74/hr

... Command Station Operator shall be responsible for the operation of a Continuum Building Security ... Proficient in the use of the Pennsylvania Convention Center's CCTV Surveillance System, including ...

ASM Global

Command Station Operator

Philadelphia, PA · On-site

$16.74/hr

... Command Station Operator shall be responsible for the operation of a Continuum Building Security ... Proficient in the use of the Pennsylvania Convention Center's CCTV Surveillance System, including ...

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Command Center Operator information

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How much do command center operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for command center operator in Pennsylvania is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $26.01 per hour, depending on experience, location, and employer.

What is the difference between Command Center Operator vs Security Dispatcher?

AspectCommand Center OperatorSecurity Dispatcher
CredentialsTypically requires security or communication certificationsOften requires security or emergency communication certifications
Work EnvironmentMonitoring security systems, communication with field personnelDispatching security personnel, managing alarms and incidents
Employer & IndustrySecurity firms, corporate security departmentsSecurity companies, law enforcement agencies

Both roles involve monitoring and communication, often requiring similar certifications. The Command Center Operator focuses on overseeing security systems and coordinating responses, while the Security Dispatcher primarily dispatches personnel and manages incident reports. They are closely related, with overlapping skills but different primary responsibilities within security operations.

What skills and qualifications are needed to thrive as a command center operator?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in security or emergency response. Familiarity with security monitoring software, alarm systems, CCTV, and communication platforms is typically required. Excellent multitasking, calmness under pressure, and clear communication are vital soft skills for coordinating effective responses. These skills and qualities are crucial for ensuring safety, timely incident response, and seamless operations within high-stakes environments.

What is a command center operator?

Command Center Operators are professionals responsible for monitoring, managing, and responding to incidents or alerts within a centralized operations hub. They use specialized software and communication tools to oversee security systems, IT networks, or facility operations, depending on the industry. Their primary duties include ensuring the smooth functioning of critical systems, coordinating responses to emergencies, and maintaining detailed logs of all activities. Command Center Operators play a key role in maintaining safety, security, and operational efficiency within an organization.

How does a command center operator typically collaborate with other departments during an emergency situation?

During emergencies, Command Center Operators play a pivotal role in coordinating communication between multiple departments such as security, facilities, and emergency services. They are responsible for quickly relaying critical information, monitoring surveillance systems, and ensuring that protocols are followed. Effective collaboration often involves clear documentation, timely updates, and using specialized communication tools to keep all parties informed. This teamwork helps ensure a swift and organized response to incidents, minimizing risks and maintaining safety.

What are popular job titles related to Command Center Operator jobs in Pennsylvania?

For Command Center Operator jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Command Center Operator jobs in Pennsylvania look for?

The top searched job categories for Command Center Operator jobs in Pennsylvania are:

Command Center Operator jobs near you
Infographic showing various Command Center Operator job openings in Pennsylvania as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,562 per year, or $20.5 per hour.

Security Command Center Operator

GardaWorld

Conshohocken, PA

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

GardaWorld rating

5.2

Company rating: 5.2 out of 10

Based on 406 frontline employees who took The Breakroom Quiz

88th of 116 rated security

Job description

GardaWorld Security Services is
Now Hiring a Security Command Center Operator!
We’re looking for a sharp, observant professional to join our Security Operations Center (SOC). In this role, you’ll be the critical link between technology, investigation, and response, protecting people, property, and operations through real-time monitoring, incident management, and loss prevention investigations.
If you have a keen eye for detail and a background in Loss Prevention or investigative work, we want to hear from you. Tell us how you turn data into insight and incidents into action.



Qualifications:
  • REQUIRED: Minimum 1 year of experience in a SOC/GSOC, dispatch, command center, or central station monitoring environment
  • Prior loss prevention or investigative experience strongly preferred
  • Bachelor’s or associate degree preferred; equivalent experience accepted
  • Background in security, law enforcement, or military a plus
  • Experience working in 24/7 operations or shift-based environments


What’s in it for you
Pay Rate: $23.00 / hour
  • Location: King of Prussia, PA
  • Schedule Available: 32+ hours per week, with a rotating schedule that includes both first and second shifts, as well as weekends.
  • Benefits: Medical, dental, and vision insurance; 401(k) with employer match; paid time off and paid holidays; disability and life insurance options
  • Career Growth: 26% of our corporate employees started as frontline workers — your path is what you make it!
  • Uniforms provided at no cost


Responsibilities:
  • Monitor CCTV, access control, and alarm systems to detect suspicious activity or security threats
  • Investigate and document loss prevention incidents, asset discrepancies, and unusual trends
  • Conduct threat analysis and escalate incidents according to established procedures
  • Operate, explain, and troubleshoot dispatch and monitoring software platforms (candidates must clearly describe system workflows and dispatch processes)
  • Dispatch and coordinate security officers and field personnel via radio, phone, and digital communication channels
  • Maintain detailed incident logs and prepare comprehensive investigative reports for management
  • Collaborate with internal stakeholders, emergency responders, and law enforcement as needed
  • Support on-site security teams and ensure compliance with company safety protocols
  • Manage confidential information and sensitive data with discretion and professionalism


Skills:
  • Strong investigative mindset with experience in loss prevention or incident analysis
  • Demonstrated ability to operate and articulate the functions of dispatch, monitoring, and security software systems (e.g., Genetec, Oncloud, Motorola Wave, Ontic)
  • Excellent verbal and written communication skills, including clear and concise report writing
  • Customer service–oriented with the ability to remain calm under pressure
  • Proficient with Microsoft Office Suite and Google Workspace
  • High attention to detail and ability to manage multiple priorities simultaneously
  • Self-starter capable of working independently and collaboratively
  • Comfortable interpreting data, assessing risk, and making quick, informed decisions


Physical Requirements
  • Ability to sit, stand, and monitor multiple systems for extended periods
  • Occasional lifting/carrying of up to 25 lbs
  • Ability to respond quickly to auditory and visual alerts
  • Proficient reading, writing, and comprehension skills for instructions and reports

Why GardaWorld
GardaWorld Security is the only guarding company in the U.S. Certified by Great Place to Work®.
We’re global, growing, and proud to promote from within. If you’re ready to be part of a high-performing team where professionalism meets purpose, apply today.
Not the right fit? Explore other tactical, concierge, or casual roles at GardaWorld.
Equal Opportunity Employer: GardaWorld Security Services complies with all applicable federal, state, and local laws governing nondiscrimination in employment.
CP-51-MD-0000581-2018

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