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Command Center Operator Jobs in Pennsylvania (NOW HIRING)

ASM Global

Command Center Operator

Wilkes Barre, PA · On-site

$17.25 - $21.25/hr

Command Center Staff COMPANY: Legends Global DEPARTMENT: Operations FACILITY: Mohegan Arena @ Casey Plaza REPORTS TO: Operations Manager FLSA: Part-Time, Hourly/Non-Exempt POSITION SUMMARY: This ...

ASM Global

Command Center Operator

Wilkes Barre, PA · On-site

$17.25 - $21.25/hr

Command Center Staff COMPANY: Legends Global DEPARTMENT: Operations FACILITY: Mohegan Arena @ Casey Plaza REPORTS TO: Operations Manager FLSA: Part-Time, Hourly/Non-Exempt POSITION SUMMARY: This ...

AEG

Command Center Operator

Wilkes Barre, PA · On-site

$17.25 - $21.25/hr

Command Center Staff COMPANY: Legends Global DEPARTMENT: Operations FACILITY: Mohegan Arena @ Casey Plaza REPORTS TO: Operations Manager FLSA: Part-Time, Hourly/Non-Exempt POSITION SUMMARY: This ...

Floor & Decor

Command Center Associate

Bethel Park, PA

$15.15/hr

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Floor & Décor

Command Center Associate

Langhorne, PA

$15.15/hr

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Floor & Décor

Command Center Associate

Bethel Park, PA · On-site

$15.15/hr

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

ASM Global

Command Station Operator

Philadelphia, PA

$16.74/hr

... Command Station Operator shall be responsible for the operation of a Continuum Building Security ... Proficient in the use of the Pennsylvania Convention Center's CCTV Surveillance System, including ...

ASM Global

Command Station Operator

Philadelphia, PA · On-site

$16.74/hr

... Command Station Operator shall be responsible for the operation of a Continuum Building Security ... Proficient in the use of the Pennsylvania Convention Center's CCTV Surveillance System, including ...

AEG

Command Station Operator

Philadelphia, PA · On-site

$16.74/hr

... Command Station Operator shall be responsible for the operation of a Continuum Building Security ... Proficient in the use of the Pennsylvania Convention Center's CCTV Surveillance System, including ...

GardaWorld

SOC Security Operator

Norristown, PA · On-site

$23/hr

GardaWorld Security Services is Now Hiring a SOC Security Operator. We're looking for a sharp ... Minimum 1 year of experience in a SOC/GSOC, dispatch, command center, or central station monitoring ...

UHS

Associate Customer Service Center Coordinator

PA · On-site

$16.25 - $21.25/hr

... Operating systems and Microsoft applications such as Word, Excel, etc. * Supports the implementations of applications and assists by working in the facility Command Center or UHS Corporate to help ...

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Command Center Operator information

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How much do command center operator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for command center operator in Pennsylvania is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $26.01 per hour, depending on experience, location, and employer.

What is a command center operator?

Command Center Operators are professionals responsible for monitoring, managing, and responding to incidents or alerts within a centralized operations hub. They use specialized software and communication tools to oversee security systems, IT networks, or facility operations, depending on the industry. Their primary duties include ensuring the smooth functioning of critical systems, coordinating responses to emergencies, and maintaining detailed logs of all activities. Command Center Operators play a key role in maintaining safety, security, and operational efficiency within an organization.

What skills and qualifications are needed to thrive as a command center operator?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in security or emergency response. Familiarity with security monitoring software, alarm systems, CCTV, and communication platforms is typically required. Excellent multitasking, calmness under pressure, and clear communication are vital soft skills for coordinating effective responses. These skills and qualities are crucial for ensuring safety, timely incident response, and seamless operations within high-stakes environments.

How does a command center operator typically collaborate with other departments during an emergency situation?

During emergencies, Command Center Operators play a pivotal role in coordinating communication between multiple departments such as security, facilities, and emergency services. They are responsible for quickly relaying critical information, monitoring surveillance systems, and ensuring that protocols are followed. Effective collaboration often involves clear documentation, timely updates, and using specialized communication tools to keep all parties informed. This teamwork helps ensure a swift and organized response to incidents, minimizing risks and maintaining safety.

What is the difference between Command Center Operator vs Security Dispatcher?

AspectCommand Center OperatorSecurity Dispatcher
CredentialsTypically requires security or communication certificationsOften requires security or emergency communication certifications
Work EnvironmentMonitoring security systems, communication with field personnelDispatching security personnel, managing alarms and incidents
Employer & IndustrySecurity firms, corporate security departmentsSecurity companies, law enforcement agencies

Both roles involve monitoring and communication, often requiring similar certifications. The Command Center Operator focuses on overseeing security systems and coordinating responses, while the Security Dispatcher primarily dispatches personnel and manages incident reports. They are closely related, with overlapping skills but different primary responsibilities within security operations.

What are popular job titles related to Command Center Operator jobs in Pennsylvania?

For Command Center Operator jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Command Center Operator jobs in Pennsylvania look for?

The top searched job categories for Command Center Operator jobs in Pennsylvania are:

Command Center Operator jobs near you
Infographic showing various Command Center Operator job openings in Pennsylvania as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 22% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $42,562 per year, or $20.5 per hour.

Command Center Operator

ASM Global

Wilkes Barre, PA • On-site

$17.25 - $21.25/hr

Part-time

Posted 10 days ago

ASM Global rating

6.6

Company rating: 6.6 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

146th of 260 rated facilities management

Job description

POSITION DESCRIPTION
JOB TITLE:
Command Center Staff
COMPANY:
Legends Global
DEPARTMENT:
Operations
FACILITY:
Mohegan Arena @ Casey Plaza
REPORTS TO:
Operations Manager
FLSA:
Part-Time, Hourly/Non-Exempt
POSITION SUMMARY:
This position provides a safe and secure environment by monitoring the building control systems and by foot patrol of the Arena.
POSITION RESPONSIBILITIES:
  • Maintains a 24-hour patrol of all Arena areas, as assigned
  • Observes and operates the lighting, mechanical, and computerized alarm/monitoring systems
  • Checks doors and other secured areas
  • Assists in maintaining back-of-house areas of the Arena
  • Answers and responds to alarms
  • Checks for hazards and implements safety programs
  • Distributes Visitor Badges
  • Maintains detailed logs of visitors, incidents, and related activities and writes reports as needed
  • Monitors receipt of all parcels sent to the Arena through the loading area, including the load-in and load-out of all equipment during events
  • Answers calls during Administration off-hours
  • Works with Event Security during hockey games and other events assisting with bag checks, etc.
  • Performs other tasks as assigned

WORK CONTACTS:
Daily contact with the Operations Manager, Arena Staff, Delivery Persons, Arena Visitors
SUPERVISORY RESPONSIBILITIES:
This position does not have supervisory responsibilities.
QUALIFICATIONS:
  • Must have no criminal record; must pass a HireRight Background Check in compliance with company policy
  • Must possess the knowledge of security principles and practices
  • Must possess experience in the building control field and/or law enforcement
  • Must possess the ability to access all areas of the Arena on foot, follow directions, and work independently and as part of a team
  • Must possess the ability to read, write, and communicate effectively and assertively.
  • Must possess the ability to work a flexible 8-hour schedule to include days, nights, weekends, and holidays and have reliable transportation
  • Must practice safe work habits, follow all safety policies, procedures, and regulations, and complete any company-wide safety training and any additional job specific training
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position

This job description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. The company reserves the right to modify, supplement, delete, or augment the duties and responsibilities specified in the position description, in the company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.
Legends Global/Mohegan Arena is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor

What ASM Global employees say

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Hours and flexibility

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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