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Command Center Operator Jobs in Pennsylvania (NOW HIRING)

... Command Station Operator shall be responsible for the operation of a Continuum Building Security ... Proficient in the use of the Pennsylvania Convention Center's CCTV Surveillance System, including ...

GardaWorld Security Services is Now Hiring a SOC Security Operator! We're looking for a sharp ... Minimum 1 year of experience in a SOC/GSOC, dispatch, command center, or central station monitoring ...

New

GardaWorld Security Services is Now Hiring a SOC Security Operator! We're looking for a sharp ... Minimum 1 year of experience in a SOC/GSOC, dispatch, command center, or central station monitoring ...

New

GardaWorld Security Services is Now Hiring a SOC Security Operator! We're looking for a sharp ... Minimum 1 year of experience in a SOC/GSOC, dispatch, command center, or central station monitoring ...

GardaWorld Security Services is Now Hiring a SOC Security Operator. We're looking for a sharp ... Minimum 1 year of experience in a SOC/GSOC, dispatch, command center, or central station monitoring ...

GardaWorld Security Services is Now Hiring a SOC Security Operator! We're looking for a sharp ... Minimum 1 year of experience in a SOC/GSOC, dispatch, command center, or central station monitoring ...

New

Successful candidates must report to PPL's Command Center located in Allentown, PA for every shift ... Informs Distribution and Transmission system operators of critical information to ensure the most ...

Successful candidates must report to PPL's Command Center located in Allentown, PA for every shift ... Informs Distribution and Transmission system operators of critical information to ensure the most ...

... Operating systems and Microsoft applications such as Word, Excel, etc. * Supports the implementations of applications and assists by working in the facility Command Center or UHS Corporate to help ...

... Operating systems and Microsoft applications such as Word, Excel, etc. * Supports the implementations of applications and assists by working in the facility Command Center or UHS Corporate to help ...

Showing results 21-40

Command Center Operator information

See Pennsylvania salary details

$9

$20

$28

How much do command center operator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for command center operator in Pennsylvania is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $26.01 per hour, depending on experience, location, and employer.

What is a command center operator?

Command Center Operators are professionals responsible for monitoring, managing, and responding to incidents or alerts within a centralized operations hub. They use specialized software and communication tools to oversee security systems, IT networks, or facility operations, depending on the industry. Their primary duties include ensuring the smooth functioning of critical systems, coordinating responses to emergencies, and maintaining detailed logs of all activities. Command Center Operators play a key role in maintaining safety, security, and operational efficiency within an organization.

What skills and qualifications are needed to thrive as a command center operator?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in security or emergency response. Familiarity with security monitoring software, alarm systems, CCTV, and communication platforms is typically required. Excellent multitasking, calmness under pressure, and clear communication are vital soft skills for coordinating effective responses. These skills and qualities are crucial for ensuring safety, timely incident response, and seamless operations within high-stakes environments.

How does a command center operator typically collaborate with other departments during an emergency situation?

During emergencies, Command Center Operators play a pivotal role in coordinating communication between multiple departments such as security, facilities, and emergency services. They are responsible for quickly relaying critical information, monitoring surveillance systems, and ensuring that protocols are followed. Effective collaboration often involves clear documentation, timely updates, and using specialized communication tools to keep all parties informed. This teamwork helps ensure a swift and organized response to incidents, minimizing risks and maintaining safety.

What is the difference between Command Center Operator vs Security Dispatcher?

AspectCommand Center OperatorSecurity Dispatcher
CredentialsTypically requires security or communication certificationsOften requires security or emergency communication certifications
Work EnvironmentMonitoring security systems, communication with field personnelDispatching security personnel, managing alarms and incidents
Employer & IndustrySecurity firms, corporate security departmentsSecurity companies, law enforcement agencies

Both roles involve monitoring and communication, often requiring similar certifications. The Command Center Operator focuses on overseeing security systems and coordinating responses, while the Security Dispatcher primarily dispatches personnel and manages incident reports. They are closely related, with overlapping skills but different primary responsibilities within security operations.

What are popular job titles related to Command Center Operator jobs in Pennsylvania?

For Command Center Operator jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Command Center Operator jobs in Pennsylvania look for?

The top searched job categories for Command Center Operator jobs in Pennsylvania are:

Infographic showing various Command Center Operator job openings in Pennsylvania as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,562 per year, or $20.5 per hour.

Command Station Operator

ASM Global

Philadelphia, PA • On-site

$16.74/hr

Part-time

Re-posted 2 days ago


ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

135th of 254 rated facilities management


Job description

SUMMARY
Under the direct supervision of the Security Supervisor, the part-time Command Station Operator shall be responsible for the operation of a Continuum Building Security and Access System. Also, a Siemens life-safety-fire alarm system as well as a DvTel CCTV System.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Receive, record, and respond to alarms and other emergencies in and around the Pennsylvania Convention Center (PCC).
  • Monitor security/safety activities in and around the PCC via closed-circuit television (CCTV) monitors and building audio alarms.
  • Coordinate with contracted security supervision to investigate alarms and /or emergencies with PCC Sub Station Police, Philadelphia Fire Department, and area hospitals.
  • Proficient in the use of the Pennsylvania Convention Center's CCTV Surveillance System, including monitoring, recording, and playback.
  • Proficient in maintaining the PCC ISS 247 Electronic Incident Reporting System.
  • Receive incoming calls by telephone, radio, and alarm system.
  • Maintain all applicable Command Station logs as directed.
  • Maintain all applicable Command Station equipment.
  • Monitor Building HVAC and Lighting Systems 24/7.
  • Ability to record and maintain the daily building access log and ensure all persons entering the PCC are entered into the electronic health tracking system via the appropriate application or electronic tablet.
  • Assist with operating the ABI Mastermind management system at all PCC entrances, including visitor registration, security screening, and building labor check-in.
  • Other duties, functions, special projects, and responsibilities as assigned by the Security Supervisor.

SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS
To perform this job successfully, one must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
  • High School Diploma
  • Preferred (2) years in public safety

KNOWLEDGE, SKILLS, AND ABILITIES
  • Ability to interface with public, outside representatives, and center clients.

CORE RESPONSIBILITIES
  • Monitor alerts: Operators watch security systems, alarms, and surveillance cameras for signs of a potential threat or emergency.
  • Assess and verify incidents: They evaluate incoming alerts to determine if they are genuine before taking action.
  • Dispatch emergency services: Operators dispatch police, fire, or medical services when a real emergency is confirmed.
  • Contact clients: They also communicate with clients, employees, or other designated contacts to inform them of an incident or to verify information.
  • Document incidents: They are responsible for accurately documenting all incidents, responses, and communications.
  • Operate equipment: Operators use a variety of equipment, including computers, communication systems, and surveillance technology, to perform their duties

COMPUTER KNOWLEDGE
  • Knowledge of computer equipment, telecommunications, and emergency services radio

CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. Must have the physical ability to maneuver around PCC, at times, walking and/or standing up to 8-10 hours daily. The employee is regularly required to sit for long hours; using hand to handle files, type and operate offices machines; to talk and hear on the telephone. Specific vision abilities required by this job include close vision to handle contracts, other office correspondence, etc.
HOURS OF WORK AND TRAVEL REQUIREMENTS
Ability to work irregular hours, including shift work, weekends, and holidays.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Additionally, this document does not state or imply that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Pay: $16.74 Hourly

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019