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Command Center Operator Jobs in Maryland (NOW HIRING)

Floor & Decor

Command Center Associate

Gaithersburg, MD

$17.75 - $22.75/hr

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Floor & Décor

Command Center Associate

Gaithersburg, MD

$17.75 - $22.75/hr

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Leidos

Cyber Support Center (CYSC) Manager

Camp Springs, MD · On-site

$116K - $210K/yr

... operating bases and 28 geographically separated units in a 300-mile radius around Washington DC ... In collaboration with GSOs, manages command and control for IT services, collaborating with peer ...

DTSV

Program Analyst

Camp Springs, MD · On-site

$65K - $75K/yr

... Command Center and the Secure Compartmented Information Facility (SCIF); and provides Protective Intelligence services to USCIS. This positions requires knowledge and experience operating various ...

DTSV Inc

Program Analyst

Camp Springs, MD

... Command Center and the Secure Compartmented Information Facility (SCIF); and provides Protective Intelligence services to USCIS. This positions requires knowledge and experience operating various ...

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Command Center Operator information

See Maryland salary details

$9

$19

$27

How much do command center operator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for command center operator in Maryland is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $25.19 per hour, depending on experience, location, and employer.

What is the difference between Command Center Operator vs Security Dispatcher?

AspectCommand Center OperatorSecurity Dispatcher
CredentialsTypically requires security or communication certificationsOften requires security or emergency communication certifications
Work EnvironmentMonitoring security systems, communication with field personnelDispatching security personnel, managing alarms and incidents
Employer & IndustrySecurity firms, corporate security departmentsSecurity companies, law enforcement agencies

Both roles involve monitoring and communication, often requiring similar certifications. The Command Center Operator focuses on overseeing security systems and coordinating responses, while the Security Dispatcher primarily dispatches personnel and manages incident reports. They are closely related, with overlapping skills but different primary responsibilities within security operations.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level positions. Specialized roles requiring technical skills, such as technical support or sales management, also tend to have higher compensation within call centers.

What does a command center operator do?

A command center operator monitors and manages security, communication, or operational systems within a control room environment. They respond to incidents, coordinate responses, and ensure smooth operations using tools like surveillance systems, radios, and computer software, often working in shifts to provide 24/7 coverage.

What are the key skills and qualifications needed to thrive as a Command Center Operator, and why are they important?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in security or emergency response. Familiarity with security monitoring software, alarm systems, CCTV, and communication platforms is typically required. Excellent multitasking, calmness under pressure, and clear communication are vital soft skills for coordinating effective responses. These skills and qualities are crucial for ensuring safety, timely incident response, and seamless operations within high-stakes environments.

What are Command Center Operators?

Command Center Operators are professionals responsible for monitoring, managing, and responding to incidents or alerts within a centralized operations hub. They use specialized software and communication tools to oversee security systems, IT networks, or facility operations, depending on the industry. Their primary duties include ensuring the smooth functioning of critical systems, coordinating responses to emergencies, and maintaining detailed logs of all activities. Command Center Operators play a key role in maintaining safety, security, and operational efficiency within an organization.

What is the highest paid security guard job?

The highest paid security guard jobs typically involve specialized roles such as executive protection or security management, which can pay significantly higher than standard security guard positions. These roles often require advanced training, certifications, and experience, and may include working for high-profile clients or in high-risk environments.

What is the job description of a command center?

A command center operator monitors and manages operations within a control room environment, often using specialized software and communication tools. They respond to incidents, coordinate responses, and ensure safety and security protocols are followed, typically working in shifts and requiring strong attention to detail and communication skills.

How does a Command Center Operator typically collaborate with other departments during an emergency situation?

During emergencies, Command Center Operators play a pivotal role in coordinating communication between multiple departments such as security, facilities, and emergency services. They are responsible for quickly relaying critical information, monitoring surveillance systems, and ensuring that protocols are followed. Effective collaboration often involves clear documentation, timely updates, and using specialized communication tools to keep all parties informed. This teamwork helps ensure a swift and organized response to incidents, minimizing risks and maintaining safety.
What are popular job titles related to Command Center Operator jobs in Maryland? For Command Center Operator jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Command Center Operator jobs in Maryland look for? The top searched job categories for Command Center Operator jobs in Maryland are:
What cities in Maryland are hiring for Command Center Operator jobs? Cities in Maryland with the most Command Center Operator job openings:
Command Center Operator jobs near you
Infographic showing various Command Center Operator job openings in Maryland as of July 2026, with employment types broken down into 2% As Needed, 73% Full Time, 21% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,209 per year, or $19.8 per hour.
Command Center Associate

Command Center Associate

Floor & Decor

Gaithersburg, MD

$17.75 - $22.75/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Floor & Decor rating

6.7

Company rating: 6.7 out of 10

Based on 240 frontline employees who took The Breakroom Quiz

210th of 728 rated retailers

Job description

Pay Range

$17.75 - $22.75

PURPOSE
This position is responsible for greeting customers and managing the customer storage pick-up process. Full-Time and Part-Time Positions Available.
MAJOR RESPONSIBILITIES

  • Meet and greet storage buy customers.
  • Manage the storage buy pick-up process with the company’s car topper program.
  • Demonstrate knowledge and comply with the company’s phone answering standard operating procedures (SOP).
  • Verify the identity of the person picking up the storage buy order(s) to ensure he/she is authorized to do so.
  • Obtain the required customer information on all storage buy pick-ups.
  • Deliver customer storage buy orders in POS.
  • Comply with the company’s safety standard operating procedures for lifting practices.
  • Be an expert in all product knowledge and assist customers with product questions and selections.
  • Clean and stock products according to Floor & Décor’s brand standards.
  • Act and work in a manner that is consistent with the company’s core roles.


MINIMUM ELIGIBILITY REQUIREMENTS

  • (1) year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
  • Excellent communication skills (verbal and written).
  • Excellent interpersonal skills with the ability to work with all levels of store management and store associates.
  • Strong computer skills and internet project coordination experience.
  • Must be a self-starter and work well in a fast-paced environment.


WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)

  • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.


PHYSICAL/SENSORY REQUIREMENTS
Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.
This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.
 

Store Hours

Monday - Friday 7:00 AM - 8:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Pickup Hours

Monday - Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life balance, including:

  • Paid vacation and sick time for eligible associates

  • Paid holidays plus a personal holiday

  • Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Company Description

Floor & Decor is like no other flooring company, offering the broadest in-stock selection of tile, wood, stone, related tools, and flooring accessories at everyday low prices. We deliver a unique shopping experience through inspirational displays and incredible customer service.
From our stores to our corporate headquarters you will find people that care, work hard, collaborate, and innovate. Through our associates’ teamwork and entrepreneurial spirit, we’ve quickly become one of the country’s leading flooring retailers; we’re proud to be recognized as one of Fortune’s 100 fastest-growing companies in 2020.
With 200 stores and counting, the opportunities to advance within our organization are endless!
To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers, to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.

What Floor & Decor employees say

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