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Command Center Operator Jobs in Maryland (NOW HIRING)

Freedom Mortgage

SPOC Servicing Supervisor

Columbia, MD · On-site +1

Coordinates any agent schedule changes/adherence concerns with the Command Center * Provides ... Ensure that Loss Mitigation Underwriting, Single Point of Contact are operating in full compliance ...

Marylandconnect

$21.75/hr

... center. Responsibilities: * Operates emergency telephones, two-way radios, teletype ... Notifies command, supervisory, and administrative personnel about incidents. * Transmits and ...

Leonardtown Surgery Center (11303)

Clinical Director

Lusby, MD

$50.97 - $76.45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Leonardtown Surgery Center is hiring a Clinical Director Ambulatory Surgical Services! Clinical ... Willingness and ability to step in and assist in the OR and Pre-Op/PACU areas when needed * Plan ...

Leonardtown Surgery Center (11303)

$50.97 - $76.45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Leonardtown Surgery Center is hiring a Clinical Director Ambulatory Surgical Services! Clinical ... Willingness and ability to step in and assist in the OR and Pre-Op/PACU areas when needed * Plan ...

Leonardtown Surgery Center (11303)

$50.97 - $76.45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Leonardtown Surgery Center is hiring a Clinical Director Ambulatory Surgical Services! Clinical ... Willingness and ability to step in and assist in the OR and Pre-Op/PACU areas when needed * Plan ...

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Showing results 41-60

All JobsCommand Center Operator JobsCommand Center Operator Jobs in Maryland

Command Center Operator information

See Maryland salary details

$9

$19

$27

How much do command center operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for command center operator in Maryland is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $25.19 per hour, depending on experience, location, and employer.

What is the difference between Command Center Operator vs Security Dispatcher?

AspectCommand Center OperatorSecurity Dispatcher
CredentialsTypically requires security or communication certificationsOften requires security or emergency communication certifications
Work EnvironmentMonitoring security systems, communication with field personnelDispatching security personnel, managing alarms and incidents
Employer & IndustrySecurity firms, corporate security departmentsSecurity companies, law enforcement agencies

Both roles involve monitoring and communication, often requiring similar certifications. The Command Center Operator focuses on overseeing security systems and coordinating responses, while the Security Dispatcher primarily dispatches personnel and manages incident reports. They are closely related, with overlapping skills but different primary responsibilities within security operations.

What skills and qualifications are needed to thrive as a command center operator?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in security or emergency response. Familiarity with security monitoring software, alarm systems, CCTV, and communication platforms is typically required. Excellent multitasking, calmness under pressure, and clear communication are vital soft skills for coordinating effective responses. These skills and qualities are crucial for ensuring safety, timely incident response, and seamless operations within high-stakes environments.

What is a command center operator?

Command Center Operators are professionals responsible for monitoring, managing, and responding to incidents or alerts within a centralized operations hub. They use specialized software and communication tools to oversee security systems, IT networks, or facility operations, depending on the industry. Their primary duties include ensuring the smooth functioning of critical systems, coordinating responses to emergencies, and maintaining detailed logs of all activities. Command Center Operators play a key role in maintaining safety, security, and operational efficiency within an organization.

How does a command center operator typically collaborate with other departments during an emergency situation?

During emergencies, Command Center Operators play a pivotal role in coordinating communication between multiple departments such as security, facilities, and emergency services. They are responsible for quickly relaying critical information, monitoring surveillance systems, and ensuring that protocols are followed. Effective collaboration often involves clear documentation, timely updates, and using specialized communication tools to keep all parties informed. This teamwork helps ensure a swift and organized response to incidents, minimizing risks and maintaining safety.

What are popular job titles related to Command Center Operator jobs in Maryland?

For Command Center Operator jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Command Center Operator jobs in Maryland look for?

The top searched job categories for Command Center Operator jobs in Maryland are:

What cities in Maryland are hiring for Command Center Operator jobs?

Cities in Maryland with the most Command Center Operator job openings:

Command Center Operator jobs near you
Infographic showing various Command Center Operator job openings in Maryland as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,209 per year, or $19.8 per hour.

Change Manager (10-month contract)

Sand Tech Holdings Limited

Baltimore, MD • On-site

Contractor

Re-posted 20 days ago

Job description

About Sand

Sand Technologies is a global Physical AI company using data and AI to make critical industries work better. We partner with governments, cities and enterprises to improve how essential systems operate across healthcare, water, energy, telecommunications and infrastructure.

Our work delivers proven real-world impact. We have built AI systems that help manage London's water supply, supported telecom network planning across hundreds of cities, and developed digital healthcare platforms serving tens of millions of people across Africa. From intelligent command centers to AI-powered infrastructure platforms, we help organizations sense, analyze and act in complex environments.

Our people are ambitious, curious and relentlessly practical. Our teams work alongside clients in the field, solving hard problems and deploying solutions that last. With colleagues across Africa, Europe, the UK and the US, we operate across the full stack - from research and engineering to deployment and capability building.

Our mission is simple: to harness AI to solve humanity's most pressing challenges.

About the role

Sand's expanding team is now looking for a Change Management Professional to support the successful adoption of our AI platforms and data-driven solutions within public sector organizations across the United States. This is a 10-month contract with the need to be regularly on-site in Baltimore.

What you'll do
  • Drive measurable adoption and operational integration of the Baltimore Intelligence Center's AI-enabled products, workflows, and operating model across city stakeholders and agency partners.
  • Lead executive stakeholder engagement, alignment sessions, and decision-readiness activities across delivery center, agency leadership, and operational teams.
  • Design and operationalize governance forums, operating cadences, escalation paths, and feedback loops that embed Intelligence Center products into day-to-day decision-making and city operations.
  • Develop and implement comprehensive change management, communications, and adoption strategies that build user trust while minimizing organizational resistance across public sector environments.
  • Conduct stakeholder impact assessments, organizational readiness evaluations, and adoption risk analyses across multiple departments and user groups.
  • Develop trust-building and adoption strategies for AI-enabled decision-support systems, including communication of model outputs, governance practices, explainability principles, and human-in-the-loop workflows.
  • Design and execute executive communications, sponsor roadmaps, coaching plans, training programs, and resistance management plans tailored to both technical and non-technical audiences.
  • Work closely with product, engineering, data science, and delivery teams to integrate change management activities into the overall deployment roadmap and operating model.
  • Ensure successful onboarding, operating model adoption, workflow integration, and sustained usage of Intelligence Center products in real operational environments.
  • Own adoption KPIs, behavioral change metrics, operational usage reporting, and stakeholder feedback mechanisms across the engagement.
  • Surface organizational blockers, alignment risks, and adoption challenges early, and drive coordinated mitigation plans with city leadership and delivery teams.
  • Support capability transfer and organizational readiness efforts that enable Baltimore City teams to sustain and extend the Intelligence Center operating model beyond the vendor-led implementation phase.
Who you are
  • 10+ years of experience leading large-scale digital, AI, analytics, or operational transformation programs within complex enterprise or public sector environments.
  • Proven track record driving executive alignment, organizational adoption, and operating model transformation for enterprise technology initiatives.
  • Experienced working across senior leadership, operational stakeholders, and technical teams to embed new ways of working and drive measurable business outcomes.
  • Strong understanding of AI/ML-enabled operating models, governance, stakeholder management, and behavioral change in complex organizations.
  • Comfortable operating in ambiguous, fast-paced, and politically sensitive environments with multiple stakeholders and competing priorities.
  • Exceptional communicator with strong executive presence and the ability to translate complex technical concepts into clear business narratives.
  • Highly strategic, collaborative, and execution-oriented, with a bias toward ownership, problem-solving, and driving adoption at scale.
  • Experience in consulting, enterprise transformation, or public sector modernization environments preferred (e.g., BCG, Accenture, Deloitte, McKinsey, Slalom, etc.).
  • Holds a recognized change management certification (e.g., Prosci, CCMP) or equivalent transformation leadership experience
Location

We are looking to hire specifically in and around Baltimore in the United States. This is not a remote position as the role requires 75% travel to client locations.

How we work

Due to the highly collaborative and internationally distributed nature of our work, successful candidates must be comfortable operating in small teams while contributing to larger, globally coordinated efforts. A strong sense of ownership, self-motivation and discipline in maintaining clear and consistent communication through virtual collaboration tools and video conferencing is essential.

Apply