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Command Center Operator Jobs in Maryland (NOW HIRING)

Network Architect

Camp Springs, MD ยท On-site

$107K - $195K/yr

Plans, Projects, and Engineering (PP&E); and National Military Command Center (NMCC). The senior ... Develop, update, and maintain detailed Standard Operating Procedures (SOPs) for data center ...

Computer Network Architect

Camp Springs, MD ยท On-site

$107K - $195K/yr

Plans, Projects, and Engineering (PP&E); and National Military Command Center (NMCC). The senior ... Develop, update, and maintain detailed Standard Operating Procedures (SOPs) for data center ...

Network Administrator

Camp Springs, MD ยท On-site

$107K - $195K/yr

Plans, Projects, and Engineering (PP&E); and National Military Command Center (NMCC). The senior ... Develop, update, and maintain detailed Standard Operating Procedures (SOPs) for data center ...

... Command Center and the Secure Compartmented Information Facility (SCIF); and provides Protective Intelligence services to USCIS. This positions requires knowledge and experience operating various ...

Program Analyst

Camp Springs, MD ยท On-site

$65K - $75K/yr

... Command Center and the Secure Compartmented Information Facility (SCIF); and provides Protective Intelligence services to USCIS. This positions requires knowledge and experience operating various ...

FLEX Regional Software Specialist

California, MD ยท On-site +1

$75K - $95K/yr

Department Overview The Command Center Software Deployment, Managed & Support Services and Success ... Experience with Windows and Linux operating systems preferred * Exceptional interpersonal skills ...

Showing results 21-40

Command Center Operator information

See Maryland salary details

$9

$19

$27

How much do command center operator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for command center operator in Maryland is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $25.19 per hour, depending on experience, location, and employer.

What is the difference between Command Center Operator vs Security Dispatcher?

AspectCommand Center OperatorSecurity Dispatcher
CredentialsTypically requires security or communication certificationsOften requires security or emergency communication certifications
Work EnvironmentMonitoring security systems, communication with field personnelDispatching security personnel, managing alarms and incidents
Employer & IndustrySecurity firms, corporate security departmentsSecurity companies, law enforcement agencies

Both roles involve monitoring and communication, often requiring similar certifications. The Command Center Operator focuses on overseeing security systems and coordinating responses, while the Security Dispatcher primarily dispatches personnel and manages incident reports. They are closely related, with overlapping skills but different primary responsibilities within security operations.

What skills and qualifications are needed to thrive as a command center operator?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in security or emergency response. Familiarity with security monitoring software, alarm systems, CCTV, and communication platforms is typically required. Excellent multitasking, calmness under pressure, and clear communication are vital soft skills for coordinating effective responses. These skills and qualities are crucial for ensuring safety, timely incident response, and seamless operations within high-stakes environments.

What is a command center operator?

Command Center Operators are professionals responsible for monitoring, managing, and responding to incidents or alerts within a centralized operations hub. They use specialized software and communication tools to oversee security systems, IT networks, or facility operations, depending on the industry. Their primary duties include ensuring the smooth functioning of critical systems, coordinating responses to emergencies, and maintaining detailed logs of all activities. Command Center Operators play a key role in maintaining safety, security, and operational efficiency within an organization.

How does a command center operator typically collaborate with other departments during an emergency situation?

During emergencies, Command Center Operators play a pivotal role in coordinating communication between multiple departments such as security, facilities, and emergency services. They are responsible for quickly relaying critical information, monitoring surveillance systems, and ensuring that protocols are followed. Effective collaboration often involves clear documentation, timely updates, and using specialized communication tools to keep all parties informed. This teamwork helps ensure a swift and organized response to incidents, minimizing risks and maintaining safety.

What are popular job titles related to Command Center Operator jobs in Maryland?

For Command Center Operator jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Command Center Operator jobs in Maryland look for?

The top searched job categories for Command Center Operator jobs in Maryland are:

What cities in Maryland are hiring for Command Center Operator jobs?

Cities in Maryland with the most Command Center Operator job openings:

Infographic showing various Command Center Operator job openings in Maryland as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,209 per year, or $19.8 per hour.

Medical Emergency Dispatcher (Part-time)

LAUNCHTECH

Bethesda, MD โ€ข On-site

$45K - $57K/yr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago


Job description

This is an on-site position. Part-Time Sat/Sun 6AM-2PM
Are you ready to be the lifeline when seconds count? We're on the hunt for quick-thinkers, multitaskers, extraordinaire, and calm-under-pressure champions to join our crew as full-time or part-time Emergency Services Dispatchers. If you're looking for a job where every call is an opportunity to make a difference and save lives, buckle up because this role is the real deal!
What Will You Do?
In this role, you will provide support for the 24/7 Medical Emergency Dispatch and Communications Center at Walter Reed National Military Medical Center (WRNMMC) in Bethesda, MD.

Responsibilities:  

  • Provides emergency communication reception and dispatching services. Determines the nature of the emergency in accordance with established guidelines. 
  • Determines the response and services to be rendered based upon the emergency call received and dispatches the correct emergency team based upon the information received. 
  • Maintains constant liaison with the scene of the emergency to include; fire officials, police, Command Duty Officer, and any other unit control centers involved with the emergency until official termination of the incident. 
  • During periods of multiple emergencies, uses independent judgment to determine which calls need immediate attention. Additionally, prioritizes multiple emergency and non-emergency calls to determine appropriate response levels based on the needs of the caller. 
  • Monitors various emergency radios including police, fire, and mutual aid frequencies. 
  • Provides information to senior officials as requested. Conducts follow-up inquiries to track action being taken within the hospital. 
  • Coordinates with military and civilian agencies in response to aid requests in accordance with locally established protocols. 
  • Conducts daily pager tests at required intervals, ensuring proper response times. In the event a pager is not functional, will coordinate with the duty provider and Information Technology Department to repair or replace telecommunication equipment. 
  • Maintains an activity log of all significant daily events, emergencies, processes, or notifications received through the communication center. Maintains an electronic daily activity log of all activities according to locally established protocols. Takes necessary measures to ensure information contained in each data entry is accurate and provides a clear picture of emergency and daily activities of the dispatch center. 
  • Maintains maps, checklists, online data logs, and charts. Maintains checklists and is fully proficient in the use of these checklists during emergency operations. 
  • Provides input to the supervisor regarding maintenance and updating of checklists. Maintains on and off base maps and other visual aids frequently utilized as quick information references for responding emergency personnel. 
  • Operates and maintains telephones, radios, automated data processing equipment, printers, and other devices installed in the dispatch center. Monitors radio and telephone communications with police, fire, and hospital units during emergencies. Refers non-emergency callers to appropriate agencies as needed. 
  • Receives, relays, and transfers phone calls and documents messages. Operates Hospital Code Alarm system. Receives and processes all significant information received in accordance with established protocols. Operates WRNMMC paging system to make announcements 
  • Prepares and maintains reports and records relating to emergency responses. Prepares an incident report for the locally utilized database management system, using correct codes and categories in the preparation of the report in accordance with locally established guidelines.  
  • Provides statistical data to supervisors. Compiles, collates, and verifies emergency and non-emergency response data generated by or processed through the communications center and enters appropriate information into the local reporting systems.

Work Shifts: 1st Shift - 6AM-2PM, 2nd Shift - 2PM-10PM, 3rd Shift - 10PM-6AM


Requirements
  • One (1) year of responsible work experience as an emergency or non-emergency dispatcher/call center operator, public safety officer, security, military or healthcare services, or relevant work experience using two-radio communication 
  • Ability to work well under pressure 
  • High School Diploma 
  • Proficiency in standard computer operations, including proficient typing skills 
  • Knowledge of the logs, reports, and filing procedures to perform necessary operator logging and documentation 
  • Knowledge and skill to coordinate the work of the E-911 center with installation-wide emergency services and other offices having a relationship 
  • Knowledge of basic emergency medical techniques and procedures sufficient to relay appropriate information to callers and emergency response teams 
  • Ability to analyze information given over the telephone in emergency situations quickly 
  • Ability to communicate and interact orally with a variety of individuals in emergency situations  
  • Working conditions - 24x7, 365 Critical Operations
  • Physical requirements Normal office environment mobility: sitting, walking, bending, stooping, standing, lifting a maximum of 25 pounds (greater than 25 pounds requires a two-person lift), turning, pushing. Normal office dexterity, including reaching, handling, grasping, typing/keyboard, and phone use. 

Benefits:  

  • Medical  
  • Dental  
  • Vision  
  • 401K w/ Match!  
  • PTO  
  • Making a difference and helping those in need  
  • And more!?  
Ready to join the LaunchTech Crew?   
  

LaunchTech is an Equal Opportunity Employer. Discrimination and harassment of any kind of employees and applicants is prohibited. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.   
  

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