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Collections Supervisor Jobs in Connecticut (NOW HIRING)

Robert Half

Collections Specialist

Waterbury, CT · On-site

$22.16 - $25.66/hr

We are looking for a detail-oriented Collections Specialist to support receivables and credit activities for a long-term contract opportunity based in Waterbury, Connecticut. This role focuses on ...

USA Waste & Recycling

Collections Representative

Enfield, CT · On-site

$17.25 - $22.25/hr

Collections Representative USA Waste and Recycling USA Waste and Recycling, Inc Position Summary: The Collections Representative is responsible for collaborating with existing customers on solutions ...

Maplewood Senior Living

Collection Specialist

Westport, CT · On-site

$19.25 - $26.25/hr

We are seeking an experienced Collections Specialist to manage the full accounts receivable and collections lifecycle for our resident accounts at our 18 locations. This role combines strong customer ...

Maplewood Senior Living

Collection Specialist

Westport, CT · On-site

$19.25 - $26.25/hr

We are seeking an experienced Collections Specialist to manage the full accounts receivable and collections lifecycle for our resident accounts at our 18 locations. This role combines strong customer ...

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All JobsCollections Supervisor JobsCollections Supervisor Jobs in Connecticut

Collections Supervisor information

See Connecticut salary details

$29.5K

$55.9K

$103.7K

How much do collections supervisor jobs pay per year?

As of Sep 7, 2026, the average yearly pay for collections supervisor in Connecticut is $55,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are popular job titles related to Collections Supervisor jobs in Connecticut?

For Collections Supervisor jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Collections Supervisor jobs in Connecticut look for?

The top searched job categories for Collections Supervisor jobs in Connecticut are:

What are popular job titles related to Collections Supervisor jobs in CT?

For Collections Supervisor jobs in CT, the most frequently searched job titles are:

Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 17% Part Time, 3% Temporary, 4% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $55,861 per year, or $26.9 per hour.

Collections Specialist

Robert Half

Waterbury, CT • On-site

$22.16 - $25.66/hr

Temporary

Posted 23 days ago

Job description

We are looking for a detail-oriented Collections Specialist to support receivables and credit activities for a long-term contract opportunity based in Waterbury, Connecticut. This role focuses on strengthening cash flow, evaluating customer creditworthiness, and maintaining strong communication with customers and internal teams. The ideal candidate brings a balanced understanding of collections, billing review, and account reconciliation while working accurately within established reporting and control standards.
Responsibilities:
• Manage collection efforts to improve incoming payments, reduce overdue balances, and help limit exposure to uncollectible accounts.
• Review customer financial information to assess risk and support appropriate credit limit decisions.
• Produce recurring credit and collections reporting and distribute updates to support informed business decisions.
• Evaluate new account applications by verifying trade references and reviewing commercial credit data sources.
• Escalate developing account concerns to management quickly so potential issues can be addressed early.
• Document customer interactions thoroughly and maintain clear, accurate account notes within company records.
• Communicate relevant credit matters to sales partners to support coordinated account management.
• Recommend and support improvements that enhance cash flow, streamline receivables activity, and strengthen collection practices.
• Assist with order-related activities and reconcile customer statements and billing discrepancies as needed.
• Follow internal controls, reporting expectations, audit support requirements, and other assigned operational initiatives.• Experience in commercial and/or consumer collections with a solid understanding of account recovery practices.
• Working knowledge of credit and collections processes, including account review and payment follow-up.
• Ability to analyze customer payment history and financial information to support credit decisions.
• Experience resolving billing issues and reconciling account statements with accuracy.
• Strong written documentation skills and the ability to maintain detailed collection records.
• Effective communication skills for working with customers, sales teams, and management on credit-related matters.
• Proficiency in using business systems and standard office tools to track accounts and prepare reports.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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