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Collections Supervisor Jobs in Connecticut (NOW HIRING)

Executive Alliance

Collections Specialist

Westport, CT · On-site

$55K - $63K/yr

Position Summary We are seeking an experienced Collections & Accounts Receivable Specialist to join our well-known, well-established client in the Westport area. The ideal candidate will have a ...

Robert Half

Collections Specialist

Waterbury, CT · On-site

$22.16 - $25.66/hr

We are looking for a detail-oriented Collections Specialist to support receivables and credit activities for a long-term contract opportunity based in Waterbury, Connecticut. This role focuses on ...

New

USA Waste & Recycling

Collections Representative

Enfield, CT

$17.25 - $22.25/hr

Collections Representative USA Waste and Recycling USA Waste and Recycling, Inc Position Summary: The Collections Representative is responsible for collaborating with existing customers on solutions ...

Webster Bank

Associate, Collections

Southington, CT · On-site

$20 - $23/hr

The incumbent works well with peers and supervisor in the successful reduction of delinquency in ... 4, Collections Chart for Loss Mitigation discussions. * Institute skip tracing efforts as needed ...

Webster Bank

Associate, Collections

Southington, CT · On-site

$20 - $23/hr

The incumbent works well with peers and supervisor in the successful reduction of delinquency in ... 4, Collections Chart for Loss Mitigation discussions. * Institute skip tracing efforts as needed ...

Webster Bank

Associate, Collections

Southington, CT · On-site

$20 - $23/hr

The incumbent works well with peers and supervisor in the successful reduction of delinquency in ... 4, Collections Chart for Loss Mitigation discussions. * Institute skip tracing efforts as needed ...

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All JobsCollections Supervisor JobsCollections Supervisor Jobs in Connecticut

Collections Supervisor information

See Connecticut salary details

$29.5K

$55.9K

$103.7K

How much do collections supervisor jobs pay per year?

As of Aug 18, 2026, the average yearly pay for collections supervisor in Connecticut is $55,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are popular job titles related to Collections Supervisor jobs in Connecticut?

For Collections Supervisor jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Collections Supervisor jobs in Connecticut look for?

The top searched job categories for Collections Supervisor jobs in Connecticut are:

What are popular job titles related to Collections Supervisor jobs in CT?

For Collections Supervisor jobs in CT, the most frequently searched job titles are:

Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 17% Part Time, 3% Temporary, 4% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $55,861 per year, or $26.9 per hour.

Collections Specialist

Executive Alliance

Westport, CT • On-site

$55K - $63K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Position Summary

We are seeking an experienced Collections & Accounts Receivable Specialist to join our well-known, well-established client in the Westport area. The ideal candidate will have a strong background in (B2B and/or B2C) collections, accounts receivable management, and customer account reconciliation.

Compensation & Benefits

  • $55k - $63k base salary
  • Health, dental, and vision insurance
  • Paid time off and company holidays
  • 401(k) with company match (if applicable)
  • Professional development and growth opportunities
  • Supportive, collaborative work environment

Key Responsibilities

  • Manage the full accounts receivable cycle, including invoicing, payment application, collections, and account reconciliation.
  • Proactively contact customers via phone and email regarding past-due balances while maintaining a professional and customer-focused approach.
  • Monitor aging reports and prioritize collection efforts to minimize delinquent accounts.
  • Investigate and resolve billing discrepancies, payment issues, and customer disputes.
  • Reconcile customer accounts and prepare adjustments as needed.
  • Process daily cash receipts, ACH payments, wire transfers, and credit card transactions.
  • Maintain accurate customer records in QuickBooks and ensure timely documentation of collection activities.
  • Generate weekly and monthly accounts receivable aging reports and collection status updates.
  • Collaborate with sales, customer service, and management to resolve outstanding account issues.
  • Assist with month-end closing activities related to accounts receivable.
  • Ensure compliance with company policies and applicable financial procedures.



Qualifications

  • 5+ years of experience in accounts receivable, commercial collections, or credit and collections.
  • Proficiency in QuickBooks (required).
  • Strong working knowledge of Microsoft Excel, including formulas, pivot tables, VLOOKUP/XLOOKUP, and data analysis.
  • Experience managing high-volume customer accounts and collections.
  • Excellent communication, negotiation, and problem-solving skills.
  • Strong attention to detail with exceptional organizational and time management abilities.
  • Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
  • High level of professionalism and customer service skills.

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