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Collections Account Manager Jobs in Connecticut (NOW HIRING)

Executive Alliance

Collections Specialist

Westport, CT · On-site

$55K - $63K/yr

Manage the full accounts receivable cycle, including invoicing, payment application, collections, and account reconciliation. * Proactively contact customers via phone and email regarding past-due ...

Rent-A-Center

Account Manager

Danbury, CT · On-site

$20 - $20.40/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Bloomfield, CT · On-site

$19.55 - $21.02/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Danbury, CT · On-site

$20 - $20.40/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Robert Half

Collections Specialist

Waterbury, CT · On-site

$22.16 - $25.66/hr

Escalate developing account concerns to management quickly so potential issues can be addressed ... Working knowledge of credit and collections processes, including account review and payment ...

New

HUB

Account Manager - Personal Lines

Waterford, CT · Hybrid

$55K - $106K/yr

May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 2-5 years of relevant experience ...

HUB

Account Manager - Middle Market

Cheshire, CT · Hybrid

$70K - $80K/yr

May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 2-5 years of relevant experience ...

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Collections Account Manager information

See Connecticut salary details

$28.1K

$62.6K

$100.8K

How much do collections account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for collections account manager in Connecticut is $62,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $74,700.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What are popular job titles related to Collections Account Manager jobs in Connecticut?

For Collections Account Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Collections Account Manager jobs in Connecticut look for?

The top searched job categories for Collections Account Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Collections Account Manager jobs?

Cities in Connecticut with the most Collections Account Manager job openings:

Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Connecticut as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $62,610 per year, or $30.1 per hour.

Collections Specialist

Executive Alliance

Westport, CT • On-site

$55K - $63K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Position Summary

We are seeking an experienced Collections & Accounts Receivable Specialist to join our well-known, well-established client in the Westport area. The ideal candidate will have a strong background in (B2B and/or B2C) collections, accounts receivable management, and customer account reconciliation.

Compensation & Benefits

  • $55k - $63k base salary
  • Health, dental, and vision insurance
  • Paid time off and company holidays
  • 401(k) with company match (if applicable)
  • Professional development and growth opportunities
  • Supportive, collaborative work environment

Key Responsibilities

  • Manage the full accounts receivable cycle, including invoicing, payment application, collections, and account reconciliation.
  • Proactively contact customers via phone and email regarding past-due balances while maintaining a professional and customer-focused approach.
  • Monitor aging reports and prioritize collection efforts to minimize delinquent accounts.
  • Investigate and resolve billing discrepancies, payment issues, and customer disputes.
  • Reconcile customer accounts and prepare adjustments as needed.
  • Process daily cash receipts, ACH payments, wire transfers, and credit card transactions.
  • Maintain accurate customer records in QuickBooks and ensure timely documentation of collection activities.
  • Generate weekly and monthly accounts receivable aging reports and collection status updates.
  • Collaborate with sales, customer service, and management to resolve outstanding account issues.
  • Assist with month-end closing activities related to accounts receivable.
  • Ensure compliance with company policies and applicable financial procedures.



Qualifications

  • 5+ years of experience in accounts receivable, commercial collections, or credit and collections.
  • Proficiency in QuickBooks (required).
  • Strong working knowledge of Microsoft Excel, including formulas, pivot tables, VLOOKUP/XLOOKUP, and data analysis.
  • Experience managing high-volume customer accounts and collections.
  • Excellent communication, negotiation, and problem-solving skills.
  • Strong attention to detail with exceptional organizational and time management abilities.
  • Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
  • High level of professionalism and customer service skills.

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