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Legal Collections Manager Jobs in Connecticut (NOW HIRING)

Maplewood Senior Living

Collection Specialist

Westport, CT · On-site

$19.25 - $26.25/hr

Bad debt collections: Manage aged and delinquent accounts through to resolution, including payment plan setup, escalation, documentation, and coordination with third-party collections or legal as ...

Maplewood Senior Living

Collection Specialist

Westport, CT · On-site

$19.25 - $26.25/hr

Bad debt collections: Manage aged and delinquent accounts through to resolution, including payment plan setup, escalation, documentation, and coordination with third-party collections or legal as ...

Ogletree Deakins

Legal Secretary

Hartford, CT · On-site

$33 - $41/hr

... of Management, in the U.S. News - Best Lawyers "Best Law Firms". The legal secretary supports ... collections. * Maintain calendars, CLE, reports and time records. * Book and organize travel ...

Jackson Lewis P.C.

Legal Secretary

Hartford, CT · On-site

$33 - $41/hr

... Management, in the U.S. News - Best Lawyers ® "Best Law Firms". The legal secretary supports ... collections. * Maintain calendars, CLE, reports and time records. * Book and organize travel ...

Jackson Lewis P.C.

Legal Secretary

Hartford, CT · On-site

$33 - $41/hr

... Management, in the U.S. News - Best Lawyers ® "Best Law Firms". The legal secretary supports ... collections. * Maintain calendars, CLE, reports and time records. * Book and organize travel ...

City of New Haven

Law Student Intern

New Haven, CT · On-site

The Corporation Counsel is responsible for the following activities: renders advice and legal ... Time management, organizational and multi-tasking skills necessary to work in a fast-paced ...

Nwcommunitybank

SPECIAL ASSETS MANAGER

Winsted, CT · On-site

$150 - $200/hr

... Collections & Recovery Administration Regulatory Compliance Leadership & Staff Development ... financial, legal, and credit information Why Join Us Opportunity to directly impact portfolio ...

Rent-A-Center

Assistant Manager - Credit

Danbury, CT · On-site

$20.40 - $24/hr

... Off - Legal Insurance - Identity Theft Protection Plan - Health Savings Accounts - Hospital ... A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth ...

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Legal Collections Manager information

What does a legal collections manager do?

A Legal Collections Manager oversees the process of recovering overdue payments and delinquent accounts through legal channels. They manage a team of collections specialists, coordinate with legal counsel, and ensure compliance with laws and regulations related to debt collection. Their duties often include developing strategies for effective collections, negotiating settlements, and representing the organization in court proceedings when necessary. They play a key role in minimizing financial losses for their company while ensuring fair and ethical collections practices.

What are the key skills and qualifications needed to thrive as a legal collections manager, and why are they important?

To thrive as a Legal Collections Manager, you need expertise in debt collection laws, case management, and financial analysis, often supported by a degree in business, finance, or law. Familiarity with collections software, CRM systems, and legal research tools is typically required, along with knowledge of relevant certifications such as the Certified Collection Professional (CCP). Strong negotiation, leadership, and conflict-resolution skills help manage teams and communicate effectively with clients and debtors. These competencies ensure effective debt recovery while maintaining compliance with legal standards and fostering productive client relationships.

What are the most common challenges faced by a legal collections manager, and how can they be effectively addressed?

Legal Collections Managers often encounter challenges such as negotiating with difficult debtors, ensuring compliance with evolving regulations, and managing large caseloads efficiently. To address these, strong communication skills and up-to-date knowledge of relevant laws are crucial. Utilizing advanced collections software and fostering collaboration with legal teams can help streamline processes and maintain compliance. Additionally, ongoing training and clear escalation protocols support effective resolution of disputes and improve recovery rates.

What are popular job titles related to Legal Collections Manager jobs in Connecticut?

For Legal Collections Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Legal Collections Manager jobs in Connecticut look for?

The top searched job categories for Legal Collections Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Legal Collections Manager jobs?

Cities in Connecticut with the most Legal Collections Manager job openings:

Legal Collections Manager jobs near you
Infographic showing various Legal Collections Manager job openings in Connecticut as of August 2026, with employment types broken down into 4% Internship, and 96% Full Time. Highlights an 84% In-person, 12% Hybrid, and 4% Remote job distribution.

Collection Specialist

Maplewood Senior Living

Westport, CT • On-site

$19.25 - $26.25/hr

Full-time

Re-posted 26 days ago

Maplewood Senior Living rating

5.5

Company rating: 5.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Reports To: Revenue Accounting Manager

Summary: We are seeking an experienced Collections Specialist to manage the full accounts receivable and collections lifecycle for our resident accounts at our 18 locations. This role combines strong customer service skills with disciplined follow-through: you'll be the friendly first point of contact for billing questions, outreach on past-due balances, and long-term care insurance documentation. Experience in senior living, assisted living, or residential housing is a strong plus, as familiarity with resident billing cycles and payer sources helps this role succeed from day one.

Essential Functions

  • Billing support: Serve as a knowledgeable, patient resource for general billing questions from residents, families, responsible parties, and internal staff—explaining charges, statements, and payment options clearly and compassionately.
  • Courtesy outreach: Conduct proactive, professional outreach on late and past-due payments, working with account holders to resolve balances while preserving positive relationships.
  • Bad debt collections: Manage aged and delinquent accounts through to resolution, including payment plan setup, escalation, documentation, and coordination with third-party collections or legal as needed.
  • Long-term care insurance documentation: Prepare, submit, and track long-term care (LTC) insurance claims and supporting documentation, following up with carriers to ensure timely reimbursement and accurate account posting.
  • Account maintenance: Reconcile accounts, apply payments and adjustments accurately, and maintain thorough, up-to-date records of all collection activity and communications.
  • Reporting: Monitor AR aging, flag at-risk accounts, and provide regular status updates to management on collections performance and outstanding balances.
  • Cross-functional coordination: Partner with billing, executive directors at each building, and finance teams to resolve discrepancies and ensure billing accuracy.

Qualifications

Required

  • 3+ years of relevant experience in collections and billing.
  • Demonstrated ability to handle sensitive financial conversations with professionalism, empathy, and tact.
  • Strong organizational skills and attention to detail, with the ability to manage multiple accounts and deadlines simultaneously.
  • Proficiency with billing/AR software and standard office applications (e.g., Excel).
  • Clear written and verbal communication skills.

Preferred

  • Experience in senior living, assisted living, skilled nursing, or residential housing.
  • Familiarity with long-term care insurance claims and documentation.
  • Understanding of multiple payer sources and resident billing cycles.
  • Experience with Yardi, PCC, or similar ERPs.

Key Competencies

  • Balances persistence with empathy when pursuing payment.
  • Comfortable working with residents, families, and responsible parties who may be navigating difficult circumstances.
  • Self-directed and reliable in following up on open items and deadlines.
  • Discreet and trustworthy when handling confidential financial and health-related information.

Team and Reporting Structure

  • Reports to: Revenue Accounting Manager
  • Works alongside: Billing Specialist and Senior Revenue Accountant

What Maplewood Senior Living employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Maplewood Senior Living logo

About Maplewood Senior Living

Sourced by ZipRecruiter

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider with locations in CT, MA, and OH, and new communities soon to open in NY and NJ. We offer a home-like, luxury environment for our residents, allowing them to live "the good life" in a safe environment.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Westport, CT, US

Year founded

2004

Social media

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