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Collections Skip Tracing Jobs (NOW HIRING)

28 Technologies LLC

Skip Tracer

Grand Rapids, MI

Consider joining our Skip Tracing team i n Grand Rapids, Michigan , for a law firm dedicated to ... Perform in depth people searches for information to assist in the legal collections process.

Stenger & Stenger PC

Skip Tracer

Grand Rapids, MI · On-site

Consider joining our Skip Tracing team i n Grand Rapids, Michigan , for a law firm dedicated to ... Perform in depth people searches for information to assist in the legal collections process.

Regent & Associates

Be Seen First

Commercial Collections Specialist

Houston, TX · On-site

$22/hr

... skip tracing and asset research when appropriate. • Review merchant financial information and payment histories. • Maintain professional communication while driving accounts toward resolution ...

OneMain Financial

Skip Specialist

West Valley City, UT · On-site

At least 1 year of skip tracing experience * Previous collections or call center experience * Strong understanding of skip tracing and systems * Working knowledge of Microsoft Office Suite, including ...

OneMain Financial

Skip Specialist

Salt Lake City, UT · On-site

At least 1 year of skip tracing experience * Previous collections or call center experience * Strong understanding of skip tracing and systems * Working knowledge of Microsoft Office Suite, including ...

CornerStone Staffing

Collections Specilist

Tempe, AZ · On-site

$19/hr

... skip tracing tools to locate borrowers as needed • Deliver best-in-class customer interactions aligned with company values MINIMUM QUALIFICATIONS • Minimum of 2 years of collections experience ...

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How much do collections skip tracing jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for collections skip tracing in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are the common challenges faced in a Collections Skip Tracing role?

One of the main challenges in Collections Skip Tracing is dealing with limited or outdated information, which requires creative problem-solving and persistence to locate individuals. Professionals in this role often need to balance investigative work with maintaining professionalism and compliance with legal guidelines. Skip tracers may also encounter uncooperative or difficult contacts, making effective communication and negotiation skills essential. Despite these challenges, the role offers variety and the satisfaction of resolving complex cases within a supportive team environment.

What are the key skills and qualifications needed to thrive in the Collections Skip Tracing position, and why are they important?

To thrive as a Collections Skip Tracing professional, you need strong investigative abilities, attention to detail, and a background in collections or related fields. Familiarity with skip tracing databases, credit reporting systems, and CRM software is often expected. Excellent communication, persistence, and critical thinking skills set top performers apart. These capabilities are crucial for efficiently locating debtors, verifying information, and facilitating successful debt recovery efforts.

What is a Collections Skip Tracing job?

A Collections Skip Tracing job involves locating individuals who have outstanding debts but have become difficult to contact. Skip tracers use various tools, databases, and investigative techniques to track down debtors' current contact information. They may search public records, credit reports, social media, and other sources to find updated addresses, phone numbers, or employment details. This role is crucial in assisting debt collectors with recovering unpaid balances while adhering to legal and ethical guidelines.

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What cities are hiring for Collections Skip Tracing jobs? Cities with the most Collections Skip Tracing job openings:
What are the most commonly searched types of Collections Skip Tracing jobs? The most popular types of Collections Skip Tracing jobs are:
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Collections Skip Tracing jobs near you
Infographic showing various Collections Skip Tracing job openings in the United States as of May 2026, with employment types broken down into 68% Full Time, 31% Part Time, and 1% Contract. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.
Dividend - Skip Tracing Specialist

Dividend - Skip Tracing Specialist

Fifth Third Bancorp

Cincinnati, OH

$16.25 - $21/hr

Other

Posted 2 days ago

Fifth Third Bank rating

7.5

Company rating: 7.5 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

87th of 141 rated banks

Job description

Dividend - Skip Tracing Specialist

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

The Skip Tracing Specialists work hand-in-hand across multiple departments including legal, compliance, operations, customer support and servicing. Providing the highest quality customer service while working with our customers to identify and remedy any issues that may arise.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensuring that actions and behaviors drive a positive customer experience. Operating within the Bank's risk appetite, you will achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Essential duties and responsibilities:

  • Communicates with late stage delinquent customers via outbound collection calls/emails/texts to resolve delinquency and reduce losses; recommends appropriate payment programs where applicable to assist customers experiencing a financial hardship
  • Promptly handles inbound customer calls/emails/texts directly or transferred from third-party sub-servicer related to delinquency, hardship, complaints, system shut-off, or loan assumptions
  • Communicates as necessary to third-party servicer account changes or required adjustments
  • Confers with existing customers by telephone and/or email in an attempt to resolve escalated complaint issues not related to product/contractor performance
  • Performs skip tracing activities as needed to locate and contact delinquent customers
  • Document all customer interactions/account activities with concise and detailed account notes
  • Adhere to all Dividend policies and procedures, including State and Federal collection regulations
  • Other projects and duties as assigned

Minimum knowledge & skills required:

  • High School diploma or equivalent
  • 3-4 years of Collections and Customer Service Experience
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • High-level proficiency in Microsoft Suite
  • Ability to multitask, prioritize projects, and report to several managers
  • A high level of enthusiasm, collegial attitude, and a willingness to perform a wide range of tasks
  • Ability to work independently as well as collaboratively
  • Desire to work in an entrepreneurial but highly professional culture
  • Experience with Salesforce preferred
  • Bilingual- Spanish preferred

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page or by consulting with your talent acquisition partner.

Location -- Cincinnati, Ohio 45227

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About Fifth Third Bank

Sourced by ZipRecruiter

Fifth Third Bank, National Association established in 1858, is a diversified financial services company headquartered in Cincinnati, Ohio. Fifth Third is among the largest money managers in the Midwest. It operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1858

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