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Collections Skip Tracing Jobs (NOW HIRING)

... skip tracing tools to locate borrowers as needed • Deliver best-in-class customer interactions aligned with company values MINIMUM QUALIFICATIONS • 2+ years' collections experience (must appear ...

... skip tracing tools to locate borrowers as needed • Deliver best-in-class customer interactions aligned with company values MINIMUM QUALIFICATIONS • Minimum of 2 years of collections experience ...

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

Advanced collections skills in high-volume environment Intermediate skip-tracing experience Bachelor's degree Large Financial Institution or Banking industry experience Benefits are an integral part ...

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Collections Skip Tracing information

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How much do collections skip tracing jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for collections skip tracing in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are the common challenges faced in a Collections Skip Tracing role?

One of the main challenges in Collections Skip Tracing is dealing with limited or outdated information, which requires creative problem-solving and persistence to locate individuals. Professionals in this role often need to balance investigative work with maintaining professionalism and compliance with legal guidelines. Skip tracers may also encounter uncooperative or difficult contacts, making effective communication and negotiation skills essential. Despite these challenges, the role offers variety and the satisfaction of resolving complex cases within a supportive team environment.

What are the key skills and qualifications needed to thrive in the Collections Skip Tracing position, and why are they important?

To thrive as a Collections Skip Tracing professional, you need strong investigative abilities, attention to detail, and a background in collections or related fields. Familiarity with skip tracing databases, credit reporting systems, and CRM software is often expected. Excellent communication, persistence, and critical thinking skills set top performers apart. These capabilities are crucial for efficiently locating debtors, verifying information, and facilitating successful debt recovery efforts.

What is a Collections Skip Tracing job?

A Collections Skip Tracing job involves locating individuals who have outstanding debts but have become difficult to contact. Skip tracers use various tools, databases, and investigative techniques to track down debtors' current contact information. They may search public records, credit reports, social media, and other sources to find updated addresses, phone numbers, or employment details. This role is crucial in assisting debt collectors with recovering unpaid balances while adhering to legal and ethical guidelines.

More about Collections Skip Tracing jobs
What cities are hiring for Collections Skip Tracing jobs? Cities with the most Collections Skip Tracing job openings:
What are the most commonly searched types of Collections Skip Tracing jobs? The most popular types of Collections Skip Tracing jobs are:
What states have the most Collections Skip Tracing jobs? States with the most job openings for Collections Skip Tracing jobs include:
Infographic showing various Collections Skip Tracing job openings in the United States as of June 2026, with employment types broken down into 33% Full Time, and 67% Contract. Highlights an 100% In-person job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Experienced Debt Collector | Senior Collections Specialist | Call Cent

LIVE OAK FINANCIAL INC

Albany, GA • On-site, Remote

$17 - $23/hr

Full-time

Posted 15 days ago


Job description

Experienced Debt Collector | Senior Collections Specialist | Call Center Collections (Remote)

Live Oak Financial, Inc.

Full-Time | Remote / Hybrid | Consumer & Commercial Collections | Financial Services
Job Description
Live Oak Financial, Inc. is actively hiring Experienced Debt Collectors / Senior Collections Specialists to support our expanding national collections platform. This role is designed for seasoned collectors with a proven track record of recovery in consumer and/or commercial collections who can operate independently in a compliance-driven, KPI-based environment.
This is not an entry-level position. Prior collections experience is required.
Core Responsibilities (ATS-Optimized)

  • Handle high-volume outbound and inbound collection calls


  • Recover past-due balances through payment negotiation, settlements, and payment plans


  • Achieve performance targets for right-party contact, liquidation, and new money


  • Work assigned account inventories efficiently and strategically

  • Document all activity accurately within collections software / CRM systems


  • Maintain strict compliance with FDCPA, Regulation F, TCPA, and FCRA


  • Follow call scripts, disclosures, and quality assurance standards

  • Escalate disputes, fraud claims, and complaints per compliance procedure

  • Accept payments through approved payment processing tools

  • Maintain professional, respectful, and compliant communication at all times
Required Qualifications (High-Match Keywords)

  • 2+ years of experience
    as a debt collector, collections specialist, or collection agent


  • Experience in consumer collections, commercial collections, or call center collections


  • Strong working knowledge of FDCPA, Reg F, TCPA, and call compliance


  • Proven success in dialer-based, high-volume collections environments


  • Strong negotiation, objection-handling, and payment-closing skills

  • Ability to manage accounts independently and consistently hit KPIs

  • Experience working in remote collections or call center environments


  • Familiarity with collections software, dialers, and CRM platforms

Preferred Experience

  • Financial services, utility, medical, telecom, or BPO collections

  • Skip tracing and account research

  • Credit reporting and dispute handling

  • Settlement authority and payment plan structuring
Compensation & Benefits

  • Competitive hourly base pay


  • Uncapped commission / performance incentives


  • Paid compliance and systems training

  • Stable, full-time position with consistent account flow

  • Advancement opportunities into Senior Collector, Lead, QA, or Supervisor roles
Work Environment

  • Remote or hybrid collections role

  • Structured schedules and defined performance metrics

  • Compliance-first culture with QA and leadership support

  • Executive-led organization with modern systems
Why Live Oak Financial

  • Growing national financial services organization

  • Strong compliance, QA, and operational support

  • Clear expectations and merit-based advancement

  • Long-term stability and scalable platform
Equal Opportunity Employer
Live Oak Financial, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected classification.