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Collections Representative Jobs in Ohio (NOW HIRING)

CFS

Legal Collections Specialist

Stow, OH · Hybrid

$55K - $65K/yr

Legal Collections Specialist Position Overview: We are seeking an experienced Legal Collections Specialist to join our finance team. This role is responsible for managing the collections process for ...

General Electric Credit Union

Collections Specialist

Cincinnati, OH · On-site

$17.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collections Specialist Primary Duties and Responsibilities: General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with ...

CFS

Collections Specialist

Fairlawn, OH

$37K - $41K/yr

Collections Specialist Location: On Site in Fairlawn, OH Schedule: Monday - Friday Salary: $37,440 - $41,600 Why Work Here?: * Growing, team-oriented company * Supportive leadership that values your ...

Trak Group

Collector / Collections Specialist

Cincinnati, OH · On-site

$17.75 - $24/hr

Collector / Collections Specialist Setting/Hours: 100% In-Office | 8-5 Join trak group in partnering with a growing client in Cincinnati, Ohio that's expanding its Shared Services team. Position ...

Airliquidehr

Collections Specialist

Independence, OH · Hybrid

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

R10069038 Collections Specialist (Evergreen) (Open) Location: Independence, OH - Rockside Woods Blvd - Management - AMG-Corp How will you CONTRIBUTE and GROW? We are committed to building a diverse ...

Airgas

Collections Specialist

Independence, OH · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

R10069038 Collections Specialist (Evergreen) (Open) Location: Independence, OH - Rockside Woods Blvd - Management - AMG-Corp How will you CONTRIBUTE and GROW? We are committed to building a diverse ...

Airgas

Collections Specialist

Independence, OH · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

R10069038 Collections Specialist (Evergreen) (Open) Location: Independence, OH - Rockside Woods Blvd - Management - AMG-Corp How will you CONTRIBUTE and GROW? We are committed to building a diverse ...

Telhio Credit Union

AVP, Collections and Special Assets

Columbus, OH · On-site

$100 - $150/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

AVP, Collections and Special Assets Location: 330 Rush Alley suite 500 Columbus, OH Job Id: 1101 ... The physical demands described here are representative of those that must be met by an employee to ...

State Industrial Products

Collections Specialist

Cleveland, OH · On-site

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Collections Specialist is responsible for delivering exceptional customer service while overseeing the daily workflow. This role is focused on optimizing collections performance, ensuring ...

lhs

Private Pay Collections Specialist

Cleveland, OH

$18 - $24.25/hr

Private Pay Collections Specialist Legacy Health Services seeking a diligent and professional Collections Specialist to manage and resolve private pay account balances at the corporate level. This ...

LHH US

Collections Specialist

Cleveland, OH

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage business-to-business (B2B) collections and follow up on outstanding accounts. * Review accounts receivable aging reports and prioritize collection activities. * Contact customers via phone and ...

LHH US

Collections Specialist

Cleveland, OH

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage business-to-business (B2B) collections and follow up on outstanding accounts. * Review accounts receivable aging reports and prioritize collection activities. * Contact customers via phone and ...

LionStone Care

Private Pay Collections

Mayfield Heights, OH · On-site

$18 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collections & Payment Processing * Post payments, EFTs, and deposits to private pay accounts with accuracy. * Conduct regular audits of aging reports to ensure timely collection of outstanding ...

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All JobsCollections Representative JobsCollections Representative Jobs in Ohio

Collections Representative information

See Ohio salary details

$10

$18

$26

How much do collections representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for collections representative in Ohio is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.10 per hour, depending on experience, location, and employer.

How much do collections representatives make?

Collections representatives typically earn a median annual salary of around $40,000 to $50,000, with additional compensation possible through commissions or bonuses. Salaries can vary based on experience, location, and the size of the organization, and the role often requires strong communication and negotiation skills.

How does a collections representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

What does a collections representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a collections representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.
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Collections Representative jobs near you
Infographic showing various Collections Representative job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,818 per year, or $18.2 per hour.

Legal Collections Specialist

CFS

Stow, OH • Hybrid

$55K - $65K/yr

Full-time

Posted 16 days ago

Job description

Legal Collections Specialist

Position Overview: We are seeking an experienced Legal Collections Specialist to join our finance team. This role is responsible for managing the collections process for client accounts, ensuring timely payment of outstanding balances while maintaining strong professional relationships. After a successful 90‑day onsite probationary period, the position transitions to a hybrid schedule with one day per week working from home.

The ideal candidate has hands‑on collections experience within a law firm, understands the complexities of legal billing cycles, and is proficient in Aderant or 3E.

Salary: $55,000 - $65,000

Key Responsibilities
  • Manage a portfolio of client accounts and follow up on outstanding receivables
  • Contact clients regarding past‑due invoices through phone, email, and written communication
  • Review account histories, billing adjustments, and payment patterns to determine collection strategies
  • Collaborate with attorneys, billing staff, and practice groups to resolve billing disputes or delays
  • Prepare aging reports, status updates, and collection summaries for management
  • Recommend accounts for escalation, payment plans, or write‑offs when appropriate
  • Ensure compliance with firm policies and client‑specific billing requirement
  • Build and maintain positive, professional relationships with clients and internal stakeholders

Qualifications

  • Required: Collections experience within a law firm
  • Required: Proficiency with Aderant or 3E billing software
  • Strong understanding of legal billing processes, invoice structures, and client guidelines
  • Excellent communication and negotiation skills
  • High attention to detail and accuracy in recordkeeping
  • Ability to manage multiple priorities and meet deadlines in a fast‑paced environment
  • Professional, discreet, and able to handle sensitive financial information

Work Schedule

  • First 90 days onsite for training and probation
  • After probation: Hybrid schedule — 1 day remote

Preferred Traits

  • Confident yet professional approach to collections conversations
  • Ability to navigate complex billing histories and resolve discrepancies
  • Strong follow‑through and a proactive mindset

Apply