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Collections Manager Jobs in Minnesota (NOW HIRING)

Blaze Credit Union

Bankruptcy Collections Specialist

Saint Paul, MN · On-site

$31.93 - $36.06/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Bankruptcy Collections Specialist will monitor, manage and process bankruptcy cases to minimize potential losses, preserve lienholder interest and ensure compliance with federal and state laws ...

Blaze Credit Union

Bankruptcy Collections Specialist

Saint Paul, MN · On-site

$31.93 - $36.06/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Bankruptcy Collections Specialist will monitor, manage and process bankruptcy cases to minimize potential losses, preserve lienholder interest and ensure compliance with federal and state laws ...

Blaze Credit Union

Bankruptcy Collections Specialist

Saint Paul, MN · On-site

$31.93 - $36.06/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Bankruptcy Collections Specialist will monitor, manage and process bankruptcy cases to minimize potential losses, preserve lienholder interest and ensure compliance with federal and state laws ...

W.D. Larson

Credit & Collections

Saint Louis Park, MN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Working on special projects as assigned by the Credit Manager. Credit & Collections Benefits Include: * 16 days PTO plus holidays available during first year of employment * Immediate transition into ...

Aston Carter

Collections Specialist

Burnsville, MN · Hybrid

$30 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support order management activities and coordinate with internal departments to resolve customer ... Proficiency in collections and reconciliation processes * Strong customer service skills

C. H. Robinson

Collections Representative

Eden Prairie, MN · On-site

$16.39 - $24.16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is not a high-volume call center collections position. Instead, you'll focus on investigating account issues, responding to customer inquiries, collaborating with internal teams, and finding ...

GreatAmerica Financial Services

Collections Specialist

Marshall, MN · Hybrid

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Portfolio Manager handles outbound and incoming communication related to outstanding delinquent ... areas: collections, customer service. The Portfolio Manager works in a cross-functional team ...

Cemstone

Credit and Collections Analyst

Mendota Heights, MN · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Collections * Proactively manage a portfolio of accounts to ensure timely collection of receivables. * Investigate and resolve pastdue balances, short payments, and disputed invoices. * Communicate ...

Marine Credit Union

Collections Representative

Rochester, MN · On-site

$17.25 - $22.25/hr

... collections. Duties and Responsibilities: Contact daily assigned collection routes and continue ... Effectively liaise with regional, district and branch managers on collection activities. Ensure ...

Cemstone

Credit and Collections Analyst

Mendota Heights, MN · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Collections * Proactively manage a portfolio of accounts to ensure timely collection of receivables. * Investigate and resolve past-due balances, short payments, and disputed invoices. * Communicate ...

Marine Credit Union

Collections Representative

Winona, MN · On-site

$16.50 - $21.25/hr

... collections. Duties and Responsibilities: Contact daily assigned collection routes and continue ... Effectively liaise with regional, district and branch managers on collection activities. Ensure ...

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Showing results 21-40

All JobsCollections JobsCollections Manager JobsCollections Manager Jobs in Minnesota

Collections Manager information

See Minnesota salary details

$30.4K

$57.5K

$106.8K

How much do collections manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for collections manager in Minnesota is $57,513.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $64,200.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Minnesota?

The most popular types of Collections jobs in Minnesota are:

What are popular job titles related to Collections Manager jobs in Minnesota?

For Collections Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Minnesota look for?

The top searched job categories for Collections Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Collections Manager jobs?

Cities in Minnesota with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Minnesota as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $57,513 per year, or $27.7 per hour.

Private Pay Collections Specialist

Suite Living Senior Care

White Bear Lake, MN • On-site

$28 - $31/hr

Full-time

Medical, Life, Retirement, PTO

Posted 11 days ago

Job description

Private Pay Collections Specialist
Location: White Bear Lake, MN (Corporate Office - In Office)
Schedule: Full-Time, Monday-Friday
Classification: Full-Time, Exempt
Compensation: $28.00-$34.00 per hour, depending on experience
Benefits
  • Blue Cross Blue Shield Medical Plans
  • Paid Time Off (PTO)
  • Paid Holidays
  • Company-Paid Life Insurance
  • Company-Paid Long-Term Disability
  • 401(k) with up to a 4% Company Match

Position Summary
Suite Living Senior Care is seeking an experienced Private Pay Collections Specialist to join our Corporate Office team in White Bear Lake, Minnesota.
This is not a traditional medical billing position. Instead, this role is dedicated to private-pay accounts receivable collections, working directly with residents, families, responsible parties, and community staff to resolve outstanding balances after initial billing efforts have been completed.
The Collections Specialist will receive delinquent accounts from our billing team and take ownership of the collection process through consistent follow-up, payment negotiations, documentation, and resolution. The role may also provide limited support with Minnesota Elderly Waiver (EW) and Community Access for Disability Inclusion (CADI) waiver programs as needed.
The ideal candidate is confident, persistent, organized, and compassionate, with the ability to balance exceptional customer service while collecting outstanding balances in a professional manner.
Primary Responsibilities
Private Pay Collections
  • Take ownership of delinquent private-pay resident accounts after initial billing efforts have been completed.
  • Contact residents, family members, responsible parties, and authorized representatives regarding outstanding balances.
  • Maintain consistent follow-up through phone calls, emails, letters, and other approved communication methods.
  • Negotiate payment arrangements when appropriate while following company policies.
  • Monitor assigned accounts and prioritize collection efforts based on aging and account status.
  • Research account discrepancies and work toward timely resolution.
  • Maintain accurate documentation of all collection activity within company systems.
  • Provide regular updates regarding collection efforts and account status.

Accounts Receivable Management
  • Review aging reports and prioritize collection activities.
  • Partner with the billing department to transition unresolved balances into active collections.
  • Investigate account questions and resolve payment issues.
  • Monitor payment activity and ensure accurate account documentation.
  • Recommend accounts for additional collection efforts or legal review when appropriate.

Waiver Program Support
  • Provide assistance with Elderly Waiver (EW) and CADI Waiver accounts as needed.
  • Communicate with county case managers and other external partners to assist with payment resolution.
  • Support documentation and follow-up related to waiver funding when requested.

Litigation & Escalated Collections Support
  • Assist in preparing account documentation for accounts progressing to legal review or third-party collections.
  • Compile payment histories, account statements, contracts, and supporting documentation.
  • Work closely with leadership and outside partners to support the collection process.

Customer Service
  • Handle sensitive financial conversations with empathy and professionalism.
  • Build positive relationships with residents, families, and internal staff.
  • Resolve concerns while protecting the financial interests of Suite Living Senior Care.

Minimum Qualifications
  • High School Diploma or equivalent required.
  • Minimum of 2 years of collections or accounts receivable experience required.
  • Experience with private-pay collections strongly preferred.
  • Healthcare, senior living, or medical collections experience preferred.
  • Strong negotiation and conflict-resolution skills.
  • Excellent verbal and written communication skills.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to work independently while managing multiple priorities.
  • Experience with PointClickCare or similar healthcare software preferred.
  • Proficiency in Microsoft Outlook, Excel, and Word.

Preferred Skills & Competencies
  • Professional and confident communication
  • Strong negotiation and relationship-building skills
  • Persistence with excellent follow-through
  • Ability to remain calm during difficult conversations
  • Strong organizational and time-management skills
  • High degree of integrity and confidentiality
  • Self-motivated with the ability to work independently
  • Critical thinking and problem-solving skills
  • Experience with Minnesota EW or CADI Waiver programs is a plus but not required.

Why Join Suite Living Senior Care?
At Suite Living Senior Care, we are committed to providing exceptional care to our residents while building a supportive workplace where employees can grow professionally. As an Accounts Receivable Collections Specialist, you'll play a vital role in strengthening our financial operations by helping residents and families resolve outstanding balances with professionalism, compassion, and respect.

Apply