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Entry Level Collections Jobs in Minnesota (NOW HIRING)

OneMain Financial

Loan Sales Specialist

Rochester, MN

$17 - $20/hr

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

OneMain Financial

Loan Sales Specialist

Shakopee, MN

$18 - $22/hr

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

OneMain Financial

Loan Sales Specialist

Willmar, MN · On-site

$15 - $19/hr

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

OneMain Financial

Loan Sales Specialist

Rochester, MN

$17 - $20/hr

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

OneMain Financial

Loan Sales Specialist

Shakopee, MN

$18 - $22/hr

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

OneMain Financial

Loan Sales Specialist

Moorhead, MN

$15 - $19/hr

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

OneMain Financial

Loan Sales Specialist

Waite Park, MN

$15 - $19/hr

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

OneMain Financial

Loan Sales Specialist

Willmar, MN

$15 - $19/hr

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

OneMain Financial

Loan Sales Specialist

Hermantown, MN

$17 - $20/hr

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

OneMain Financial

Loan Sales Specialist

Moorhead, MN · On-site

$15 - $19/hr

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

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Showing results 1-20

All JobsCollections JobsEntry Level Collections JobsEntry Level Collections Jobs in Minnesota

Entry Level Collections information

What is the difference between Entry Level Collections vs Collections Specialist?

AspectEntry Level CollectionsCollections Specialist
Required CredentialsHigh school diploma or equivalent; basic understanding of credit and financeHigh school diploma; some roles may prefer or require additional certifications
Work EnvironmentOffice setting, often in call centers or finance departmentsOffice environment, handling overdue accounts and customer communication
Employer & Industry UsageCommon in banking, finance, healthcare, and retail sectorsTypically found in similar industries, with more experience expected
Search & Comparison IntentEntry level roles for those starting in collectionsMore experienced roles with increased responsibilities

Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.

What are entry level collections jobs?

Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.

What are the key skills and qualifications needed to thrive as an Entry Level Collections Specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.

What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?

Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.
What are the most commonly searched types of Collections jobs in Minnesota? The most popular types of Collections jobs in Minnesota are:
Entry Level Collections jobs near you
Infographic showing various Entry Level Collections job openings in Minnesota as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Collections Specialist (Mortgage Servicing - Loss Mitigation)

SERVION INC

New Brighton, MN • On-site

$21.12 - $25.27/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 25 days ago

Job description

Description

SUMMARY:

Resolution calls for past due mortgage payments. Administration of initial steps involved with Loss Mitigation programs. Primary contacts include members, staff, investors, vendors/partners, management staff and others involved in the loss mitigation process.

ESSENTIAL RESPONSIBILITIES & DUTIES:

Entry Level

  • Make outbound resolution calls as required using early delinquency reports.
  • Mail Loss Mitigation documentation and NOD/Breach Letters to members as required. 
  • Produce and mail late notices as directed.  
  • Keep abreast of government regulations and changes in industry standards as directed.
  • Comply with applicable consumer laws, regulations, company guidelines, etc. by maintaining a current knowledge of mortgage compliance or other policies, investor requirements, procedures, guidelines and current standards including FDCPA laws, CFPB, and all investor guidelines.
  • Actively participate in quarterly performance meetings; meet or exceed all performance metrics.
  • Maintain the confidentiality of all information processed.
  • Perform related duties as required.
  • Determine loss mitigation activity pre-qualifications

Senior - Level II

  • Responsible for the training of new and current Resolutions Specialists.
  • Report monthly delinquent loans to all investors
  • Interface with FNMA, FHLMC, GNMA, and investor credit unions about ongoing collection activity, including foreclosures, short sales, and deed in lieu of foreclosure and bankruptcy
  • Coordinate and process requests for modifications either on portfolio or GSE loans, ensuring that proper reporting is completed
  • Maintain accurate records of collection activities on all loan accounts
  • Report delinquency status to MI companies
  • Provide reports to management and investors as necessary

ESSENTIAL DUTIES, KNOWLEDGE, SKILLS, ABILITIES:

Required:

  • Thorough knowledge of first mortgage real estate lending practices, including federal regulatory requirements, state regulations, agency and Credit Union requirements.
  • Familiarity with AllRegs.
  • Ability to work the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during business hours or shifts) to communicate with subordinates, supervisors, customers, vendors, and any other person or organization with whom interaction is required to accomplish work and employer goals. 
  • Basic MS Office.
  • Proficiency in using and learning mortgage loan software.
  • Reporting, letter preparation, group presentation and other related communications skills.
  • Ability to attend meetings or perform other assignments at locations outside the office, if necessary.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.

Preferred:

  • Experience with FNMA SMDU and FHLMC Workout Prospector
  • Experience with VALERI, FHA Connection, PACER, and HomeTracker

COMPENSATION: $21.12 - $25.27 per hour.

Servion has provided a salary range that represents its good faith estimate of what the company may pay for the position at the time of posting. The specific salary offered will be determined based on factors such as the qualifications of the selected candidate, departmental budget, internal salary equity considerations, and available market information.


General Description of Benefits:
All full-time employees are eligible for Medical Insurance, Telehealth Services, Dental Insurance, Vision Insurance, Life Insurance, Short-term Disability, Long-term Disability, Legal and Identity Theft Protection, Critical Illness Insurance, Hospital Insurance, Accident Insurance, Participation in 401k Plan with up to 5% company match, and Variable Bonus Pay.

Requirements

PREFERRED QUALIFICATIONS:

  • Education: High School Diploma, GED or Equivalent.  
  • Experience: 1-2 years servicing residential loan collections; 3+ years servicing collections for Sr. Level. 
  • Licenses/Certifications: None


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