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Collections Account Manager Jobs in Minnesota (NOW HIRING)

MidCountry Bank

Account Manager

Buffalo, MN · On-site

Prepare Loss Summaries and Large Loss Reports. * Assist with collections of Accounts Receivables ... Manage complete lifesycle of accounts including quoting, binding, renewing and processing changes ...

MidCountry Bank

Account Manager

Hutchinson, MN · On-site

Prepare Loss Summaries and Large Loss Reports. * Assist with collections of Accounts Receivables ... Manage complete lifesycle of accounts including quoting, binding, renewing and processing changes ...

LHH US

Sr. Collections Analyst

Minneapolis, MN

$65K - $85K/yr

Senior Collections Specialist We're partnering with a growing global organization seeking an ... Manage a portfolio of customer accounts and follow up on outstanding balances * Monitor aging ...

LHH US

Sr. Collections Analyst

Minneapolis, MN

$65K - $85K/yr

Senior Collections Specialist We're partnering with a growing global organization seeking an ... Manage a portfolio of customer accounts and follow up on outstanding balances * Monitor aging ...

Expeditors

Account Manager

Eagan, MN · On-site

Global supply chain management is what we do, and at the heart of Expeditors you will find ... Support invoicing, collections, and administrative processes to maintain account health.

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Collections Account Manager information

See Minnesota salary details

$28.9K

$64.5K

$103.8K

How much do collections account manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for collections account manager in Minnesota is $64,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $76,900.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What are popular job titles related to Collections Account Manager jobs in Minnesota?

For Collections Account Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Collections Account Manager jobs in Minnesota look for?

The top searched job categories for Collections Account Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Collections Account Manager jobs?

Cities in Minnesota with the most Collections Account Manager job openings:

Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Minnesota as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $64,461 per year, or $31 per hour.

Inbound Collections & Account Resolution Specialist

Jefferson Capital Systems

Sartell, MN • On-site

$20 - $21/hr

Full-time

Dental, Vision, Life

Re-posted 13 hours ago

Job description

*Potential $500 bonus Position OverviewJefferson Capital Systems, LLC (NASDAQ: JCAP) is hiring Inbound Collections & Account Resolution Specialists. This role supports customers through inbound calls related to account inquiries, payment resolution, settlements, disputes, and credit bureau reporting in a structured, compliance-driven environment. Agents will engage customers to resolve account balances and establish payment arrangements using defined guidelines. Role ExpectationsGuide conversations toward account resolution and payment outcomesApply negotiation skills within defined guidelinesHandle difficult or high-emotion customer interactions professionallyMaintain composure with frustrated or upset customersFollow compliance and regulatory requirements Key ResponsibilitiesHandle inbound calls regarding account inquiries, collections, disputes, and credit reportingEstablish payment arrangements and resolve balances within approved parametersNavigate difficult customer interactions professionallyExplain account details and options clearlyDocument all interactions accuratelyEscalate complex issues when neededFollow FDCPA, Regulation F, and company guidelines Candidate ProfileStrong communication and listening skillsAbility to remain calm and professional in difficult conversationsComfortable discussing payment solutionsAble to manage high call volumeDetail-oriented and organizedCustomer service or collections experience preferredBenefits & Perks401(k) and matchingHealth, Dental, Vision, Life, Disability, Pet InsuranceFlexible spending accountsPaid time offTuition reimbursementEmployee assistance programEmployee discount programOptional insurance 
Job Posted by ApplicantPro