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Collections Assistant Jobs in Virginia (NOW HIRING)

Collections Department Lead

Lynchburg, VA ยท On-site

$18 - $24.25/hr

Role The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success." The Collections Lead is responsible for overseeing ...

Collections Rep II

Belle Haven, VA ยท Hybrid

$15 - $19.50/hr

COLLECTIONS REPRESENTATIVE II Location: Hybrid within any of our propane regions (DE, PA, MD, VA ... Refer/assist customers to public energy assistance programs when applicable * Drive all collection ...

New

Handle telephone collections on past due accounts receivables * Implement and monitor payment plans ... Responsible for quality assurance monitoring * Assist with special requests for both internal and ...

Collections Representative (Seasonal)

Richmond, VA ยท On-site +1

$17.21 - $25/hr

Handle telephone collections on past due accounts receivables * Implement and monitor payment plans ... Responsible for quality assurance monitoring * Assist with special requests for both internal and ...

Fiscal Assistant - WE059

Richmond, VA ยท On-site

$18 - $24/hr

Collections: assist with the collection process, for the larger Divisions (DCLS, VDC, and FLT) * Research: assist AR staff with pulling/locating deposits/journals for back up documentation prior to ...

... customers * Assist in the creation of productivity standards * Research and resolves customer ... collections methodologies and/or strong customer service background. The individual will also be ...

... payment collections. * Assist in the production and collection of Independent Contractor Agreements for show contractors including PACK EXPO Services, Floor Managers, and Floor Manager Clerks.

Collections Clerk

Norfolk, VA

$16.25 - $21.25/hr

... assist with collection efforts to reduce outstanding balances Accounts Payable Support Review ... in collections, accounts receivable, accounts payable, bookkeeping, or general accounting ...

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Collections Assistant information

See Virginia salary details

$10

$19

$30

How much do collections assistant jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for collections assistant in Virginia is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $22.88 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Collections Assistant, and how can they be addressed?

Collections Assistants often encounter challenges such as managing a large volume of artifacts, maintaining accurate records, and ensuring proper handling procedures. Attention to detail is crucial, as even minor mistakes can lead to misplacement or damage of items. Collaborating closely with curators, conservators, and registrars helps ensure smooth operations. Staying organized and proactively communicating with team members are effective strategies to overcome these challenges.

What are the key skills and qualifications needed to thrive as a Collections Assistant, and why are they important?

To thrive as a Collections Assistant, you need attention to detail, organizational skills, and a background in library science, museum studies, or a related field. Familiarity with collection management systems, cataloging software, and database tools is typically required. Strong communication, teamwork, and problem-solving abilities help you interact effectively with colleagues and handle delicate or valuable materials responsibly. These skills ensure accurate record-keeping, preservation of collections, and smooth daily operations in museums or libraries.

What is the difference between Collections Assistant vs Accounts Receivable Clerk?

AspectCollections AssistantAccounts Receivable Clerk
Primary RoleFocuses on contacting clients to collect overdue paymentsManages invoicing, payment processing, and recording transactions
Required SkillsCommunication, negotiation, debt collectionData entry, accounting software, attention to detail
Work EnvironmentOffice setting, often in finance or credit departmentsOffice environment, finance or accounting teams
Common Industry UsageFinance, credit control, collections departmentsAccounting, finance, billing departments

While both roles are involved in financial processes, a Collections Assistant primarily focuses on recovering overdue payments through client contact, whereas an Accounts Receivable Clerk handles invoicing, recording payments, and maintaining financial records. Understanding these differences helps in choosing the right career path or job search focus.

What are Collections Assistants?

Collections Assistants are professionals who help manage, organize, and care for collections within museums, galleries, libraries, or archives. Their duties typically include cataloging new items, maintaining records, preparing objects for exhibition or storage, and assisting with inventory checks. They often work closely with curators and conservators to ensure the proper handling and preservation of valuable or historical items. This role may also involve helping with research requests and supporting public access to collections.
What are the most commonly searched types of Collections jobs in Virginia? The most popular types of Collections jobs in Virginia are:
What are popular job titles related to Collections Assistant jobs in Virginia? For Collections Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Collections Assistant jobs in Virginia look for? The top searched job categories for Collections Assistant jobs in Virginia are:
What cities in Virginia are hiring for Collections Assistant jobs? Cities in Virginia with the most Collections Assistant job openings:
Infographic showing various Collections Assistant job openings in Virginia as of July 2026, with employment types broken down into 77% Full Time, 15% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,315 per year, or $19.9 per hour.
Collections Department Lead

Collections Department Lead

Beacon Credit Union

Lynchburg, VA โ€ข On-site

$18 - $24.25/hr

Full-time

Re-posted 16 days ago


Job description

Role
The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success."
The Collections Lead is responsible for overseeing advanced collection activities, guiding team members, and managing complex accounts involving bankruptcy, loan restructuring, and collateral recovery. This role requires strong analytical skills, sound judgment, and the ability to navigate sensitive financial situations while maintaining compliance with internal policies and regulatory standards.
Major Duties and Responsibilities
โ€ข Serve as the primary point of contact to the Assistant Vice President of Credit Solutions for recommendation of complex or escalated accounts, including bankruptcies, restructures, charge offs, and repossessions.
โ€ข Review, analyze, and manage accounts in active bankruptcy (Ch. 7, 11, 13), ensuring accurate documentation, timely filings, and compliance with all legal requirements.
โ€ข Evaluate member financial situations to recommend and structure appropriate workout solutions, extensions, or repayment plans.
โ€ข Oversee repossession processes from assignment through liquidation, ensuring adherence to UCC guidelines and maximizing recovery value.
โ€ข Provide guidance and support to collection staff on procedures, best practices, and regulatory compliance.
โ€ข Monitor delinquency trends and assist in developing strategies to reduce past due accounts and mitigate loss exposure.
โ€ข Prepare and present reports on high-risk accounts, bankruptcy activity, and recovery outcomes to the Assistant Vice President of Credit Solutions.
โ€ข Maintain strong working relationships with attorneys, trustees, vendors, and internal departments to support efficient resolution of accounts.
โ€ข Ensure all collection activities are conducted professionally, ethically, and in alignment with organizational standards.
Experience, Education and Preferred Skills
Experience:
- 2-4 years of experience in collections, loan servicing, bankruptcy processing, repossession coordination, or related financial services roles.
- Demonstrated knowledge of bankruptcy chapters, timelines, and creditor rights.
- Experience with loan restructuring, extensions, and workout solutions.
- Familiarity with repossession procedures, collateral valuation, and UCC requirements.
- Strong communication, negotiation, and problem-solving skills.
- Ability to interpret financial statements, payment histories, and legal documents.
- High attention to detail with strong organizational and documentation skills.
- Ability to work independently while supporting team goals
- Previous collection experience required.
Education/Certifications/Licenses:
- Associate degree in related Banking, Business or Accounting field or Certification in Collections or Financial Counseling course.
Preferred Skills:
โ€ข Prior experience in a credit union, bank, or lending institution.
โ€ข Working knowledge of collection systems and bankruptcy tracking tools.
โ€ข Leadership experience or the ability to mentor and support junior
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
Beacon Credit Union is an EEO employer - M/F/Vets/Disabled
Beacon Credit Union is an EEO Employer - M/F/Disability/Protected Veteran Status