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Collections Assistant Jobs in Virginia (NOW HIRING)

Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager. * Assist in preparing weekly portfolio updates for team meetings.

New

Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager. * Assist in preparing weekly portfolio updates for team meetings.

New

Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager. * Assist in preparing weekly portfolio updates for team meetings.

New

Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager. * Assist in preparing weekly portfolio updates for team meetings.

New

... Assist Lead Collections Quality Analyst as requested in team projects and other administrative tasks, as assigned. Qualifications, Skills and Abilities • Bachelor's Degree Business, statistics, or ...

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Collections Assistant information

See Virginia salary details

$10

$19

$30

How much do collections assistant jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for collections assistant in Virginia is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $22.88 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Collections Assistant, and how can they be addressed?

Collections Assistants often encounter challenges such as managing a large volume of artifacts, maintaining accurate records, and ensuring proper handling procedures. Attention to detail is crucial, as even minor mistakes can lead to misplacement or damage of items. Collaborating closely with curators, conservators, and registrars helps ensure smooth operations. Staying organized and proactively communicating with team members are effective strategies to overcome these challenges.

What are the key skills and qualifications needed to thrive as a Collections Assistant, and why are they important?

To thrive as a Collections Assistant, you need attention to detail, organizational skills, and a background in library science, museum studies, or a related field. Familiarity with collection management systems, cataloging software, and database tools is typically required. Strong communication, teamwork, and problem-solving abilities help you interact effectively with colleagues and handle delicate or valuable materials responsibly. These skills ensure accurate record-keeping, preservation of collections, and smooth daily operations in museums or libraries.

What is the difference between Collections Assistant vs Accounts Receivable Clerk?

AspectCollections AssistantAccounts Receivable Clerk
Primary RoleFocuses on contacting clients to collect overdue paymentsManages invoicing, payment processing, and recording transactions
Required SkillsCommunication, negotiation, debt collectionData entry, accounting software, attention to detail
Work EnvironmentOffice setting, often in finance or credit departmentsOffice environment, finance or accounting teams
Common Industry UsageFinance, credit control, collections departmentsAccounting, finance, billing departments

While both roles are involved in financial processes, a Collections Assistant primarily focuses on recovering overdue payments through client contact, whereas an Accounts Receivable Clerk handles invoicing, recording payments, and maintaining financial records. Understanding these differences helps in choosing the right career path or job search focus.

What are Collections Assistants?

Collections Assistants are professionals who help manage, organize, and care for collections within museums, galleries, libraries, or archives. Their duties typically include cataloging new items, maintaining records, preparing objects for exhibition or storage, and assisting with inventory checks. They often work closely with curators and conservators to ensure the proper handling and preservation of valuable or historical items. This role may also involve helping with research requests and supporting public access to collections.
What are the most commonly searched types of Collections jobs in Virginia? The most popular types of Collections jobs in Virginia are:
What are popular job titles related to Collections Assistant jobs in Virginia? For Collections Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Collections Assistant jobs in Virginia look for? The top searched job categories for Collections Assistant jobs in Virginia are:
What cities in Virginia are hiring for Collections Assistant jobs? Cities in Virginia with the most Collections Assistant job openings:
Infographic showing various Collections Assistant job openings in Virginia as of June 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,315 per year, or $19.9 per hour.

Collections Specialist Mon-Fri 8am-5pm

Vital Holdings LLC

Roanoke, VA

$19/hr

Other

Posted yesterday


Job description

Description

Position Summary: The Account Resolution Specialist is a position reporting directly to the Senior Account Resolution Specialist and will fill a critical role within the business to help improve the overall process of cash collections. This position is responsible for supporting their Area Vice President and the locations they are responsible for.

This includes helping to improve the Company's cash collections and DSO metrics. The Account Resolution Specialist will work closely with the AR Invoicing and Cash Applications teams in providing the best experience to all customers.

Responsibilities: This position will be instrumental in assisting with the managing of AR Collections and operations for approximately 40,000 customers and $200M+ revenue per annum. This position is highly visible and requires the ability to prioritize, plan, and work cross-functionally with other departments.

Our ideal candidate is familiar with some accounting procedures and can manage daily financial transactions end-to-end.

Some additional responsibilities include:

  • Monitor assigned portfolio of clients
  • Become familiar with client billing guidelines in their respective portfolios
  • Apply appropriate procedures to troubleshoot non-payment, including skip tracing, dunning letters, collection calls and e-mails.
  • Conduct regular reviews of your portfolio to ensure that paged receivables are being properly addressed and uncollected accounts are escalated appropriately
  • Interfaces with field, sales management and Customer Service on resolving customer billing disputes, collection assistance
  • Attend monthly meetings with AVP's and DOO's regarding aging performance and problem accounts.
  • Review policies and procedures and suggest improvements where appropriate
  • Build and maintain strong relationships within and across departments and with internal and external customers
  • Assist in the creation of productivity standards
  • Research and resolves customer problems and complaints on billing, cash application and account issues

Core Competencies

Technical Knowledge - Working Experience

The preferred candidate will have a strong working knowledge of current collections

methodologies and/or strong customer service background. The individual will also be familiar with interaction between accounting systems, operating systems, and invoicing.

Requirements

Job Specific Competencies

Business Ethics - Basic Experience

Knowledge of practices, behaviors, applicable laws, rules, and regulations governing proper business conduct: ability to demonstrate ethical behavior in diverse situations.

Skills - Basic Experience

  • Experience modelling business processes
  • Strong analytical and problem-solving skills
  • Excellent communication, interpersonal and presentation skills
  • Highly energetic self-starter with a focus on obtaining results.
  • Ability to multi-task, work under tight deadlines, and quickly adjust to changing priorities.
  • Demonstrated ability to work collaboratively across teams and independently to meet deadlines and produce deliverables.
  • Technical skills beyond job specific technology include Microsoft Office Suite, Excel, PowerPoint, Outlook, etc.

Education and Training

Roles at this level require a college degree or a minimum of 2 years of related professional experience