... customers * Assist in the creation of productivity standards * Research and resolves customer ... collections methodologies and/or strong customer service background. The individual will also be ...
... customers * Assist in the creation of productivity standards * Research and resolves customer ... collections methodologies and/or strong customer service background. The individual will also be ...
Collections Coordinator
Richmond, VA · Hybrid
$18 - $28/hr
Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager. * Assist in preparing weekly portfolio updates for team meetings.
New
Collections Coordinator
Richmond, VA · Hybrid
$18 - $28/hr
Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager. * Assist in preparing weekly portfolio updates for team meetings.
New
Collections Coordinator
Richmond, VA · Hybrid
$18 - $28/hr
Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager. * Assist in preparing weekly portfolio updates for team meetings.
New
Collections Coordinator
Richmond, VA · Hybrid
$18 - $28/hr
Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager. * Assist in preparing weekly portfolio updates for team meetings.
New
Collections Coordinator
Tysons Corner, VA · Hybrid
$18 - $28/hr
Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager. * Assist in preparing weekly portfolio updates for team meetings.
New
Collections Coordinator
Tysons Corner, VA · Hybrid
$18 - $28/hr
Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager. * Assist in preparing weekly portfolio updates for team meetings.
New
Collections Coordinator
Tysons Corner, VA · Hybrid
$18 - $28/hr
Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager. * Assist in preparing weekly portfolio updates for team meetings.
New
Collections Coordinator
Tysons Corner, VA · Hybrid
$18 - $28/hr
Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager. * Assist in preparing weekly portfolio updates for team meetings.
New
Support Specialist (Nights, Weekends)
Norfolk, VA · On-site
$40K/yr
Research, review for completeness, and document the results of pre-employment drug screening collections. * Assist CIVMARs with medical appointment scheduling, review and processing of results or ...
Support Specialist (Nights, Weekends)
Norfolk, VA · On-site
$40K/yr
Research, review for completeness, and document the results of pre-employment drug screening collections. * Assist CIVMARs with medical appointment scheduling, review and processing of results or ...
Research, review for completeness, and document the results of pre-employment drug screening collections. * Assist CIVMARs with medical appointment scheduling, review and processing of results or ...
Research, review for completeness, and document the results of pre-employment drug screening collections. * Assist CIVMARs with medical appointment scheduling, review and processing of results or ...
Special Collections Assistant or Curator Join us in supporting innovative projects and advancing the mission of the University through flexible professional opportunities. Qualifications Overview ...
Special Collections Assistant or Curator Join us in supporting innovative projects and advancing the mission of the University through flexible professional opportunities. Qualifications Overview ...
Research, review for completeness, and document the results of pre-employment drug screening collections. * Assist CIVMARs with medical appointment scheduling, review and processing of results or ...
Quick apply
Research, review for completeness, and document the results of pre-employment drug screening collections. * Assist CIVMARs with medical appointment scheduling, review and processing of results or ...
Customer Service And Collections Representative
Alexandria, VA · On-site
$20 - $27/hr
You'll assist with customer payment follow-ups, account maintenance, and basic cash application while learning core AR and collections processes. The ideal candidate is organized, comfortable ...
Customer Service And Collections Representative
Alexandria, VA · On-site
$20 - $27/hr
You'll assist with customer payment follow-ups, account maintenance, and basic cash application while learning core AR and collections processes. The ideal candidate is organized, comfortable ...
Natural Resources Manager
Sterling, VA · On-site
Review financials and accurately bill assigned projects, and assist with collections * Assist in developing in-house practices and professional development presentations to staff * Coordinate and ...
Quick apply
Natural Resources Manager
Sterling, VA · On-site
Review financials and accurately bill assigned projects, and assist with collections * Assist in developing in-house practices and professional development presentations to staff * Coordinate and ...
Actively monitor and protect assigned positions in and around the Mansion and report any incidents and/or concerns related to historic structures and the collections held within * Assist the ...
Actively monitor and protect assigned positions in and around the Mansion and report any incidents and/or concerns related to historic structures and the collections held within * Assist the ...
History Interpreter
Mount Vernon, VA · On-site
$15/hr
Actively monitor and protect assigned positions in and around the Mansion and report any incidents and/or concerns related to historic structures and the collections held within * Assist the ...
History Interpreter
Mount Vernon, VA · On-site
$15/hr
Actively monitor and protect assigned positions in and around the Mansion and report any incidents and/or concerns related to historic structures and the collections held within * Assist the ...
Review financials and accurately bill assigned projects, and assist with collections * Assist in developing in-house practices and professional development presentations to staff * Coordinate and ...
Review financials and accurately bill assigned projects, and assist with collections * Assist in developing in-house practices and professional development presentations to staff * Coordinate and ...
WGL - Sr. Collections Analyst
$95K - $138K/yr
Ensure that collection processes are configured to support continued customer experience improvement and changing business needs. Assist Lead Collections Quality Analyst as requested in team projects ...
WGL - Sr. Collections Analyst
$95K - $138K/yr
Ensure that collection processes are configured to support continued customer experience improvement and changing business needs. Assist Lead Collections Quality Analyst as requested in team projects ...
WGL - Sr. Collections Analyst
Alexandria, VA · On-site
$95K - $138K/yr
... Assist Lead Collections Quality Analyst as requested in team projects and other administrative tasks, as assigned. Qualifications, Skills and Abilities • Bachelor's Degree Business, statistics, or ...
WGL - Sr. Collections Analyst
Alexandria, VA · On-site
$95K - $138K/yr
... Assist Lead Collections Quality Analyst as requested in team projects and other administrative tasks, as assigned. Qualifications, Skills and Abilities • Bachelor's Degree Business, statistics, or ...
Natural Resources Manager
Sterling, VA · On-site
Review financials and accurately bill assigned projects, and assist with collections * Assist in developing in-house practices and professional development presentations to staff * Coordinate and ...
Natural Resources Manager
Sterling, VA · On-site
Review financials and accurately bill assigned projects, and assist with collections * Assist in developing in-house practices and professional development presentations to staff * Coordinate and ...
Archives and Special Collections Public Services Fellow
Amherst, VA · On-site
$20.87 - $22/hr
... Assist researchers in navigating public-facing library systems (including ArchivesSpace, Amherst College Digital Collections, Discovery, Aeon, and FOLIO) Provide guidance in the handling of rare ...
Archives and Special Collections Public Services Fellow
Amherst, VA · On-site
$20.87 - $22/hr
... Assist researchers in navigating public-facing library systems (including ArchivesSpace, Amherst College Digital Collections, Discovery, Aeon, and FOLIO) Provide guidance in the handling of rare ...
Accounting Specialist
$19 - $25.50/hr
Monitor and follow up on outstanding receivables to ensure timely collections * Assist in preparing financial reports and supporting schedules as needed * Participate in process improvements to ...
Quick apply
Accounting Specialist
$19 - $25.50/hr
Monitor and follow up on outstanding receivables to ensure timely collections * Assist in preparing financial reports and supporting schedules as needed * Participate in process improvements to ...
Generate reports, lists, and analytics to guide alumni programming and outreach strategies. Assist ... collections/analysis. Assist IR staff with university data requests and official reporting.
Generate reports, lists, and analytics to guide alumni programming and outreach strategies. Assist ... collections/analysis. Assist IR staff with university data requests and official reporting.
Collections Assistant information
See Virginia salary details
$10.01 - $11.83
2% of jobs
$11.83 - $13.65
3% of jobs
$13.65 - $15.47
14% of jobs
$15.95 is the 25th percentile. Wages below this are outliers.
$15.47 - $17.29
22% of jobs
The median wage is $18.15 / hr.
$17.29 - $19.11
19% of jobs
$20.90 is the 75th percentile. Wages above this are outliers.
$19.11 - $20.93
15% of jobs
$20.93 - $22.75
6% of jobs
$22.75 - $24.57
5% of jobs
$24.57 - $26.39
4% of jobs
$26.39 - $28.21
4% of jobs
$28.21 - $30.03
4% of jobs
$10
$19
$30
How much do collections assistant jobs pay per hour?
What are some common challenges faced by a Collections Assistant, and how can they be addressed?
What are the key skills and qualifications needed to thrive as a Collections Assistant, and why are they important?
What is the difference between Collections Assistant vs Accounts Receivable Clerk?
| Aspect | Collections Assistant | Accounts Receivable Clerk |
|---|---|---|
| Primary Role | Focuses on contacting clients to collect overdue payments | Manages invoicing, payment processing, and recording transactions |
| Required Skills | Communication, negotiation, debt collection | Data entry, accounting software, attention to detail |
| Work Environment | Office setting, often in finance or credit departments | Office environment, finance or accounting teams |
| Common Industry Usage | Finance, credit control, collections departments | Accounting, finance, billing departments |
While both roles are involved in financial processes, a Collections Assistant primarily focuses on recovering overdue payments through client contact, whereas an Accounts Receivable Clerk handles invoicing, recording payments, and maintaining financial records. Understanding these differences helps in choosing the right career path or job search focus.
What are Collections Assistants?

$19/hr
Other
Posted yesterday
Job description
Description
Position Summary: The Account Resolution Specialist is a position reporting directly to the Senior Account Resolution Specialist and will fill a critical role within the business to help improve the overall process of cash collections. This position is responsible for supporting their Area Vice President and the locations they are responsible for.
This includes helping to improve the Company's cash collections and DSO metrics. The Account Resolution Specialist will work closely with the AR Invoicing and Cash Applications teams in providing the best experience to all customers.
Responsibilities: This position will be instrumental in assisting with the managing of AR Collections and operations for approximately 40,000 customers and $200M+ revenue per annum. This position is highly visible and requires the ability to prioritize, plan, and work cross-functionally with other departments.
Our ideal candidate is familiar with some accounting procedures and can manage daily financial transactions end-to-end.
Some additional responsibilities include:
- Monitor assigned portfolio of clients
- Become familiar with client billing guidelines in their respective portfolios
- Apply appropriate procedures to troubleshoot non-payment, including skip tracing, dunning letters, collection calls and e-mails.
- Conduct regular reviews of your portfolio to ensure that paged receivables are being properly addressed and uncollected accounts are escalated appropriately
- Interfaces with field, sales management and Customer Service on resolving customer billing disputes, collection assistance
- Attend monthly meetings with AVP's and DOO's regarding aging performance and problem accounts.
- Review policies and procedures and suggest improvements where appropriate
- Build and maintain strong relationships within and across departments and with internal and external customers
- Assist in the creation of productivity standards
- Research and resolves customer problems and complaints on billing, cash application and account issues
Core Competencies
Technical Knowledge - Working Experience
The preferred candidate will have a strong working knowledge of current collections
methodologies and/or strong customer service background. The individual will also be familiar with interaction between accounting systems, operating systems, and invoicing.
Requirements
Job Specific Competencies
Business Ethics - Basic Experience
Knowledge of practices, behaviors, applicable laws, rules, and regulations governing proper business conduct: ability to demonstrate ethical behavior in diverse situations.
Skills - Basic Experience
- Experience modelling business processes
- Strong analytical and problem-solving skills
- Excellent communication, interpersonal and presentation skills
- Highly energetic self-starter with a focus on obtaining results.
- Ability to multi-task, work under tight deadlines, and quickly adjust to changing priorities.
- Demonstrated ability to work collaboratively across teams and independently to meet deadlines and produce deliverables.
- Technical skills beyond job specific technology include Microsoft Office Suite, Excel, PowerPoint, Outlook, etc.
Education and Training
Roles at this level require a college degree or a minimum of 2 years of related professional experience