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Collection Manager Jobs in Raleigh, NC (NOW HIRING)

REVCO SOLUTIONS

Collection Specialist

Durham, NC · On-site

$15/hr

APPLY TODAY!! Full-Time Collection Specialist We are currently seeking Full-Time Collection ... Revco Solutions Inc. is an Accounts Receivable Management Corporation with a dynamic team ...

Chatham County, NC

Collection Center Attendant Part-Time

NC · On-site

$17.28 - $22.03/hr

You will receive emails and notices from hiring managers asking you to complete tasks. You do not ... Return to the Join our dedicated team as a Collection Center Attendant (Part-Time), where your ...

WCPSS

School Library Media Coordinator

Raleigh, NC · On-site

Collection Management With the MTAC, collaboratively develops and maintains a collection management plan for the library program. Facilitates the circulation of the school library collection among ...

WCPSS

School Library Media Coordinator

Wake Forest, NC · On-site

Collection Management With the MTAC, collaboratively develops and maintains a collection management plan for the library program. Facilitates the circulation of the school library collection among ...

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All JobsCollection Manager JobsCollection Manager Jobs in Raleigh, NC

Collection Manager information

See Raleigh, NC salary details

$30.1K

$57.1K

$106K

How much do collection manager jobs pay per year?

As of Jun 21, 2026, the average yearly pay for collection manager in Raleigh, NC is $57,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $63,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Collection Managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What is the work of collection manager?

A collection manager oversees the acquisition, organization, preservation, and display of collections such as art, artifacts, or library materials. They develop policies, manage staff, and ensure proper documentation using cataloging systems, often requiring knowledge of conservation and relevant certifications.

What Does a Collection Manager Do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are collection managers?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What job makes $10,000 a month without a degree?

A Collection Manager typically does not earn $10,000 a month without a degree; this salary level is more common in high-paying roles such as sales executives, real estate brokers, or entrepreneurs. These positions often require strong skills, experience, and sometimes certifications but not necessarily a formal degree. High earnings in such roles depend on performance, industry, and location.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Collections Manager in large organizations, with salaries often exceeding $80,000 annually. These positions require extensive experience, strong negotiation skills, and knowledge of credit laws and debt recovery strategies.

What are the key skills and qualifications needed to thrive as a Collection Manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
More about Collection Manager jobs
What are the most commonly searched types of Collection jobs in Raleigh, NC? The most popular types of Collection jobs in Raleigh, NC are:
What are popular job titles related to Collection Manager jobs in Raleigh, NC? For Collection Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Collection Manager jobs in Raleigh, NC look for? The top searched job categories for Collection Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Collection Manager jobs? Cities near Raleigh, NC with the most Collection Manager job openings:
Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $57,079 per year, or $27.4 per hour.
Collections Supervisor

Collections Supervisor

Smith Debnam Narron Drake Saintsing & Myers, LLP

Raleigh, NC • On-site

Full-time

Posted 14 days ago

Be an early applicant

Job description

The Recovery Operations/Collections Supervisor will assist the Recovery Operations Manager in overseeing the daily functions of the collections team, including managing and meeting client and internal goals and expectations. This role involves training and developing staff and adhering to client and firm work standards and compliance policies. The ideal candidate will be detail-oriented, possess strong leadership skills, and have a thorough understanding of collections, preferably in the legal industry.

Essential Duties and Responsibilities:

  • Manage the Recovery Operations staff by providing supervision, mentoring, and training in areas such as call center scripting and talk-offs.
  • Review, audit, and coach the team’s daily tasks, including coding, writing, collection efforts, and phone calls.
  • Collaborate with other departments within the firm to maintain operating procedures and work instructions to successfully meet the goals of the Firm.
  • Maintain strong knowledge of firm and client requirements and expectations to apply to team and departmental efforts.
  • Assist with the completion of regular client audits and the implementation of any necessary changes.
  • Regularly monitor client portfolios and develop work-direction recommendations.
  • Suggest areas of improvement in various processes and procedures to improve collections results.
  • Produce and submit internal and client reports for distribution amongst employees, Creditor’s Rights’ staff, and clients.
  • Communicate in a thoughtful, respectful and productive manner with consumers on standard and escalated calls.
  • Assist the Recovery Operations Manager in the hiring and training process of new collections employees.
  • Comply with the application of FDCPA, local and state consumer protection laws, and client requirements.
  • Foster and maintain a positive work culture, environment, and morale amongst the collections staff.
  • Other duties and projects as assigned.

Knowledge, Skills, and Abilities:

  • Bachelor’s degree in business administration, or other related field from an accredited college or university.
  • Minimum of five years of experience in call center management for credit card or lending collections.
  • Legal collections experience preferred.
  • Bilingual in English and Spanish preferred.
  • Ability to work flexible hours or overtime when needed, as determined by the Collections/Recovery Operations Manager or Managing Partner.
  • Experience in process improvement with strong oral and written communication skills.
  • Working knowledge of debt collection laws and regulations, FDCPA, and state consumer protection laws.
  • Strong ability to perform standard front-line collections duties.
  • Ability to work professionally and courteously with debtors, team members, and clients.
  • Excellent coaching and mentoring skills in developing staff.
  • Ability to process large volume of work and multi-task in an efficient and precise manner.
  • Detail-oriented with strong decision-making skills.


The Recovery Operations/Collections Supervisor role is an onsite position.