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Credit Collections Manager Jobs in Raleigh, NC (NOW HIRING)

Robert Half

Credit Analyst

Smithfield, NC · On-site

$23.75 - $27.50/hr

... manage multiple deadlines, maintain documentation, and produce routine financial reports. * Proficiency with standard business systems and spreadsheets used for tracking credit, collections, and ...

defi AUTO LLC

Back Line Collections Manager

Raleigh, NC · On-site

$52K - $65K/yr

Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance ... The Back Line Collections Manager will be responsible for a team that processes customer service ...

Civic Credit Union

Collections Specialist II

Raleigh, NC · On-site

$18 - $24.25/hr

ABOUT THE POSITION Collections Specialist II is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working ...

Civic Credit Union

Collections Specialist I

Raleigh, NC · On-site

$18 - $24.25/hr

ABOUT THE POSITION Collections Specialist is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working with ...

BB BHF STORES LLC

CREDIT MANAGER

Raleigh, NC

$17 - $17.50/hr

... store collections are satisfied Fill out paperwork for submission to corporate support Follow ... Credit Manager Effective organizational skills Established collection skills Good communication ...

S&ME

Collections Specialist

Raleigh, NC · Hybrid

$18 - $24.25/hr

... managers to resolve issues. * Document Efforts: Accurately record all collection activities and client interactions in the Credit and Collections module in AEC360 for transparency and tracking ...

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All JobsCredit Collections JobsCredit Collections Manager JobsCredit Collections Manager Jobs in Raleigh, NC

Credit Collections Manager information

See Raleigh, NC salary details

$46.8K

$74.8K

$109.1K

How much do credit collections manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for credit collections manager in Raleigh, NC is $74,809.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $85,900.00 per year, depending on experience, location, and employer.

What are some typical challenges Credit Collections Managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What Does a Credit and Collections Manager Do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a Credit Collections Manager, and why are they important?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What does a Credit Collections Manager do?

A Credit Collections Manager is responsible for overseeing a company’s credit and collections operations. They manage teams that evaluate creditworthiness of clients, set credit limits, and ensure timely collection of outstanding invoices. Their role involves developing policies to minimize financial risk, negotiating payment plans with clients, and maintaining positive customer relationships. They also analyze accounts receivable data, prepare reports, and collaborate with other departments to optimize cash flow.
More about Credit Collections Manager jobs
What are the most commonly searched types of Credit Collections jobs in Raleigh, NC? The most popular types of Credit Collections jobs in Raleigh, NC are:
What are popular job titles related to Credit Collections Manager jobs in Raleigh, NC? For Credit Collections Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Credit Collections Manager jobs in Raleigh, NC look for? The top searched job categories for Credit Collections Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Credit Collections Manager jobs? Cities near Raleigh, NC with the most Credit Collections Manager job openings:
Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 91% In-person, 6% Hybrid, and 3% Remote job distribution, with an average salary of $74,809 per year, or $36 per hour.

Credit Analyst

Robert Half

Smithfield, NC • On-site

$23.75 - $27.50/hr

Temporary

Posted 5 days ago

Job description

We are looking for a detail-oriented Credit Analyst to support commercial credit and accounts receivable activities for a long-term contract opportunity in Smithfield, North Carolina. This role focuses on evaluating customer credit information, coordinating documentation tied to account setup and compliance, and helping maintain accurate cash application and receivables records. The position works closely with accounting teams, branch partners, and customers to promote timely processing, reduce risk, and support efficient credit operations.
Responsibilities:
• Review credit-related documentation and assist with setting up new customer accounts by confirming required financial and business information is complete and accurate.
• Coordinate the collection, tracking, and renewal of certificates of insurance and other supporting documents needed for customer account compliance.
• Support lien administration and related compliance filings by preparing records, monitoring deadlines, and maintaining organized documentation.
• Apply incoming payments accurately, research remittance details when needed, and help resolve posting discrepancies in accounts receivable records.
• Prepare recurring financial and receivables reports to provide visibility into account status, aging, and collection activity.
• Process account adjustments with appropriate support, ensuring updates are documented correctly and reflect approved credit decisions.
• Partner with project accountants, branch teams, and external customers to address billing questions, payment issues, and account maintenance needs.
• Assist with commercial collections activities by following up on outstanding balances and helping drive timely account resolution.• At least 3 years of experience in credit analysis, commercial credit, collections, or accounts receivable support.
• Working knowledge of credit application review, customer onboarding, and commercial account evaluation.
• Experience handling payment posting, cash application, and receivables reconciliation with a high level of accuracy.
• Familiarity with commercial collections practices, lien documentation, and compliance-related administrative processes.
• Ability to analyze account information, identify discrepancies, and communicate resolution steps clearly to internal and external stakeholders.
• Strong organizational skills with the ability to manage multiple deadlines, maintain documentation, and produce routine financial reports.
• Proficiency with standard business systems and spreadsheets used for tracking credit, collections, and receivables activity.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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