Credit Collections Manager Jobs in Raleigh, NC (NOW HIRING)

Toshiba Global Commerce Solutions is seeking a Director Treasury Credit & Collections to lead the company's global treasury function, including cash and liquidity management, debt financing, foreign exchange risk management, banking relationships, and treasury technology.
As Treasurer of Toshiba Global Commerce Solutions, you will lead the company's global treasury function, including cash and liquidity management, debt financing, foreign exchange risk management, banking relationships, and treasury technology. A key priority of the role is driving treasury transformation through the implementation and optimization of the Kyriba Treasury Management System (TMS), while strengthening controls, improving cash visibility, and enhancing operational efficiency.
Working closely with senior leadership and cross-functional teams, the Treasurer will optimize financial resources, ensure compliance with corporate policies and regulatory requirements, and support the company's strategic growth initiatives.
The Treasurer is responsible for developing and executing the global treasury strategy, establishing policies and procedures, safeguarding company assets, and ensuring compliance with U.S. GAAP and regulatory requirements. As the company's senior-most treasury professional, the Treasurer will lead the global cash forecasting process, ensuring forecast accuracy and clear explanations of variances to PLAN, while optimizing liquidity and cash flow management, driving accountability across regional treasury teams, and implementing best-in-class treasury practices and technology solutions to enhance financial performance and risk management.
In addition, this role provides strategic and operational leadership for the Credit & Collections function across North America and Latin America. Responsibilities include oversight of credit policy, customer credit assessments and reviews, collections and dispute resolution, order release management, and cash application activities. The Treasurer will ensure consistent execution of credit and risk management practices while balancing business growth, customer satisfaction, and working capital objectives.
Qualifications

• Bachelor's degree with 12+ years of experience in treasury, credit & collections, accounting, or related financial experience in positions of increasing scope and responsibility, or equivalent combination.
• Minimum of 12 years of treasury experience, preferably in a global technology company.
• Minimum of 8 years People Management Experience
• Kyriba Treasury Management System or other TMS experience is a plus.
• Proven expertise in treasury management, including cash management, liquidity planning, foreign exchange, debt financing, investments, and banking relationship management.
• Strong knowledge of credit risk management, financial statement analysis, credit rating methodologies, and customer credit assessment.
• Experience developing and executing credit and collections strategies, including dispute resolution, risk mitigation, and application of bankruptcy laws and secured credit practices.
• Demonstrated success leading treasury technology implementations, automation initiatives, and process improvement efforts that drive operational efficiency and best practices.
• Strong business acumen with the ability to balance growth objectives, financial risk management, and working capital optimization.
• Exceptional leadership, organizational, and problem-solving skills, with the ability to prioritize effectively and perform in a fast-paced environment.
• Excellent communication, relationship-building, and stakeholder management skills, with the ability to influence cross-functional teams and lead through change.
• Strong analytical skills and attention to detail.
• Professional certification such as Certified Treasury Professional (CTP), Chartered Financial Analyst (CFA), or equivalent is preferred.
• Additional language proficiency is a plus.

Responsibilities
Global Cash & Intercompany Management

• Manage inter-company cash, including intercompany lending and capital injections for a global organization encompassing 25+ entities, providing support to all regions.
• Work with cross-functional stakeholders, including Legal, Tax, and business leaders, to develop cash concentration, repatriation, and pooling structure strategies to meet global operational and capital requirements.
• Consolidate and confirm financial results and provide internal and external business results reporting to the CFO and Board of Directors monthly.
• Coordinate with the Tax department on tax planning and implications to cash position management.

Global Treasury Operations & Technology

• Develop and implement best practices for global treasury operations leveraging an integrated treasury system with core analytical systems and practices.
• Plan cash flows and forecast and analyze net interest expense and other key cash metrics.
• Provide deep understanding of international banking and treasury technology.
• Ensure integration of data produced into systems supports business and treasury objectives.
• Drive treasury transformation, automation, and operational efficiency through technology and best-practice processes.

Treasury Governance, Compliance & Controls

• Ensure treasury activities follow treasury policies, accounting guidelines, and internal controls.
• Ensure compliance with U.S. tax, international statutory, and central bank requirements.
• Guide financial decisions by establishing, monitoring, and enforcing policies and procedures.
• Manage relationships with external auditors regarding controls, compliance, and business performance.
• Ensure accurate compilation, analysis, and reporting of accounting data.

Cash Flow, Liquidity & Investment Management

• Develop and maintain a reliable global cash flow projection process and reporting mechanism.
• Manage borrowing needs, intercompany loans, and planning for repatriation of funds through loans or dividends.
• Maintain an up-to-date history of the company's borrowings since inception.
• Monitor global and in-country cash pooling to minimize excess cash balances, reduce interest expense, and maximize liquidity across the company's 25+ entities.
• Provide monthly management reporting of cash flows and liquidity.
• Support budget and forecast processes for cash flow and liquidity.
• Ensure adequate liquidity for working capital needs.
• Develop an investment policy for excess cash.
• Design operational procedures and processes that meet audit standards and improve efficiency.

Banking & Financial Institution Relationships

• Oversee cash management banking and financial institution relationships.
• Negotiate bank and service fees.
• Manage banking relationships to support the company's global liquidity and financial objectives.

Global Treasury Leadership & Strategic Transactions

• Serve as the highest-ranking member within the Treasurer organization.
• Provide direct leadership to the Treasury team at headquarters and dotted-line responsibility for the rest of the world.
• Serve as the global lead for all Treasury-related projects.
• Lead treasury activities associated with acquisitions and divestitures by defining and executing effective cash management integration and divestiture strategies.

Financial Systems & Accounting

• Manage the selection, implementation, and/or operation of one or more accounting systems, including Journal Entries, General Ledger, Accounts Receivable, Accounts Payable, Revenue Reconciliation, and Cash Flows.
• Ensure systems and processes operate in accordance with GAAP policies and procedures.

Audits & Special Projects

• Participate in annual audits and special projects.
• Work with external consultants or auditors as needed to provide required information.
• Ensure proper recordkeeping for historical purposes.

The Treasurer ensures the company has sufficient cash to manage and sustain the business, protects company assets, and properly hedges financial risks and currency exposures. The Treasurer also manages the company's banking relationships and associated fees.
Complexity
The Treasurer is responsible for managing cash flows for a $1B+ organization consisting of more than 30 legal entities globally. The role requires a strong understanding of corporate currency exposure to ensure appropriate hedging is in place.
The Treasurer is accountable for managing and forecasting cash flow by country to ensure cash is available as needed for critical obligations such as payroll and vendor payments, while optimizing liquidity, minimizing financial risk, and supporting the company's global operations.
ABOUT THE COMPANY
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.
The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:
Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Pre-tax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days
EEO
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation.
DIVERSITY, EQUITY & INCLUSION
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future.
EQUAL OPPORTUNITY EMPLOYER/PROTECTED VETERANS/INDIVIDUALS WITH DISABILITIES
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)