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Credit Collections Manager Jobs in Raleigh, NC (NOW HIRING)

SYNTEGON

Collections Specialist

Raleigh, NC · On-site

$25/hr

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure ... management processes. * Review and release customer orders held for credit review and provide ...

SYNTEGON

Collections Specialist

Raleigh, NC

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure ... management processes. * Review and release customer orders held for credit review and provide ...

Rent-A-Center

Assistant Manager - Credit

Durham, NC

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Cary, NC · On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

SYNTEGON

Collections Specialist

Raleigh, NC

$25/hr

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure ... management processes. * Review and release customer orders held for credit review and provide ...

Rent-A-Center

Assistant Manager - Credit

Durham, NC · On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Cary, NC

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Cary, NC

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Durham, NC

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

gpec

Credit/Reconciliation Analyst

Raleigh, NC

PRIMARY FUNCTION: Manage all aspects of customer onboarding, account maintenance, and credit ... Work closely with service, parts, rental, collections, and accounts receivable departments to ...

New

Collabera

Credit Clerk

Smithfield, NC

$18 - $19/hr

RESPONSIBILITIES Will be completing collections calls Deduction resolution Interfacing with ... Service Portfolio Management Interfacing with Cash Application Team in Mexico Completing ...

Merz North America

Credit Analyst

Raleigh, NC

Collections Contact accounts that have past due balances, providing additional payment options to ... Reporting Pulling relevant data for assigned region to discuss with AR Manager, to include showing ...

Merz North America

Credit Analyst

Raleigh, NC · On-site

Collections Contact accounts that have past due balances, providing additional payment options to ... Reporting Pulling relevant data for assigned region to discuss with AR Manager, to include showing ...

M&F Bank

Collections Specialist

Durham, NC

$18 - $24.25/hr

FUNCTIONS • Assure adherence to all of the policies set forth by management, and to comply with ... as related to credit and collections. • Distribute listing of delinquent loans by officer ...

TruTeam

Office Support Staff (OSS)

Louisburg, NC · On-site

$13 - $30/hr

Monitor credit and collections activities. * Manage daily conversion of quotes to work orders. * Review and approve vendor invoices. * Provide HR administrative assistance to management teams.

Topbuild

Office Support Staff (OSS)

Louisburg, NC

$13 - $30/hr

Monitor credit and collections activities. * Manage daily conversion of quotes to work orders. * Review and approve vendor invoices. * Provide HR administrative assistance to management teams.

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All JobsCredit Collections Manager JobsCredit Collections Manager Jobs in Raleigh, NC

Credit Collections Manager information

See Raleigh, NC salary details

$46.8K

$74.8K

$109.1K

How much do credit collections manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for credit collections manager in Raleigh, NC is $74,809.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $85,900.00 per year, depending on experience, location, and employer.

What are some typical challenges Credit Collections Managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What Does a Credit and Collections Manager Do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a Credit Collections Manager, and why are they important?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What does a Credit Collections Manager do?

A Credit Collections Manager is responsible for overseeing a company’s credit and collections operations. They manage teams that evaluate creditworthiness of clients, set credit limits, and ensure timely collection of outstanding invoices. Their role involves developing policies to minimize financial risk, negotiating payment plans with clients, and maintaining positive customer relationships. They also analyze accounts receivable data, prepare reports, and collaborate with other departments to optimize cash flow.
More about Credit Collections Manager jobs
What are the most commonly searched types of Credit Collections jobs in Raleigh, NC? The most popular types of Credit Collections jobs in Raleigh, NC are:
What are popular job titles related to Credit Collections Manager jobs in Raleigh, NC? For Credit Collections Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Credit Collections Manager jobs in Raleigh, NC look for? The top searched job categories for Credit Collections Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Credit Collections Manager jobs? Cities near Raleigh, NC with the most Credit Collections Manager job openings:
Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 83% In-person, 14% Hybrid, and 3% Remote job distribution, with an average salary of $74,809 per year, or $36 per hour.

Collections Specialist

SYNTEGON

Raleigh, NC • On-site

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Company Description
Together with 6,900 colleagues worldwide, we are the strategic partner for the pharmaceutical and food industries in processing and packaging technology. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help.
Apply now and become part of our team!
The Syntegon Technology Services location in Raleigh, North Carolina is the headquarters of the North American Service Hub of Syntegon, which concentrates on the customer's unique requirements.
Job Description
The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure timely collections of outstanding invoices. This role involves close collaboration with internal and external customers to resolve billing issues and maintain accurate records, contributing to the overall financial health of the organization.
  • Proactively contact customers to collect overdue invoices and ensure timely payments while maintaining accurate records of collection activities.
  • Monitor and review past-due accounts, identify discrepancies, and collaborate with internal teams and customers to resolve billing or invoicing issues.
  • Analyze accounts for deductions, tax exemptions, and credit limit concerns; recommend appropriate adjustments or actions.
  • Run regular aging and dunning reports to prioritize collection efforts and support monthly account management processes.
  • Review and release customer orders held for credit review and provide recommendations on customer credit limits based on history and Dun & Bradstreet assessments.
  • Manage invoice distribution and accuracy, including input into customer-specific EDI systems and sending statements and supporting documentation via mail or email.

Qualifications
Basic Requirements
  • Associate Degree in Accounting
  • 2+ years of experience in Accounts Receivable
  • In lieu of degree, 5+ years of experience in a collections capacity
  • Bilingual Spanish/English

Preferred Qualifications
  • Strong customer service orientation
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities.
  • Highly organized with strong interpersonal skills and capable of working independently with minimal supervision
  • Proficiency in MS Office, particularly Outlook and Excel.
  • Knowledge of business systems (SAP is a plus).

Additional Information
The anticipated starting salary for this position is $25.00 hourly.
Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. Total rewards at Syntegon include salary + bonus (if applicable) + benefits.
We Care About Your Well-Being
At Syntegon, the welfare of our employees is a top priority. That's why we offer a comprehensive and competitive benefits package designed to support your health, financial security, and personal growth from day one, including:
  • Health Coverage: Medical, Dental, Vision, and Prescription plans starting from your first day.
  • Retirement Savings: 401(k) plan with a generous company match to help you plan for the future.
  • Financial Protection: Employer-paid Short- and Long-Term Disability Insurance, plus Life Insurance for your peace of mind.
  • Career Growth: Education Assistance Program to support your continued learning and development.
  • Work-Life Balance: Paid Time Off to recharge and enjoy your personal time.
  • Support When You Need It: Access to our Employee Assistance Program for confidential counseling and resources.

Join Syntegon and enjoy benefits that help you thrive both at work and beyond.
Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) initiatives:
  • FIRST Robotics (For Inspiration and Recognition of Science and Technology)
  • AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.
We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
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